It is nice to work with specialists who can guide and advise you on the best treatment to achieve your dream goal or look. They always have time to talk and answer any questions. There is also a great... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have been using skin & shape since January. The customer care provided when needed is excellent, especially from Zuhra! Zuhra is full of knowledge, and any questions you may have will always ge... Näytä lisää
I would highly recommend this to everyone! My weight loss journey has been absolutely amazing, and I honestly couldn’t have done it without Zuhrah. She has been incredibly helpful, supportive and en... Näytä lisää
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I am new to Mounjaro and I am in week 10 now. I have been absolutely amazed by the phenomenal, timely and professional service I have received from Zuhra. She has been so good at explaining things to... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
🩺 UK-registered pharmacy 🍏 Weight management treatments 🤍 Qualified pharmacist prescribers 📦 Fast, discrete delivery
Yhteystiedot
Skin and Shape, 5a The Ridgeway, SL0 9HX , Iver, Yhdistynyt kuningaskunta
- Help@skinandshape.co.uk
- skinandshape.co.uk
4,9
Erinomainen
197 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The support being given is outstanding
The support being given is outstanding. Customer Service always gets back in touch immediately and sorts out any problems you might experience. Delivery is next day if ordering during the week, as I usually order on a Friday I know my next delivery will not be until the following Tuesday. Some waiting around for the actual delivery of product with Royal Mail as it never arrives within the timeframe given but eventually it does arrive.
21. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear David,
Thank you so much for taking the time to share such a thoughtful review! We're delighted to hear that you've had such a positive experience with our team and that our support has been prompt and reliable. Providing attentive, responsive care is something we take great pride in at Skin & Shape.
We also really appreciate your understanding regarding delivery times, particularly when ordering towards the weekend. We completely understand how frustrating it can be when Royal Mail deliveries fall outside their estimated timeframes, and your feedback is genuinely valued.
Kind regards, Skin & Shape Customer Care Team
An amazing experience with Skin and Shape! ❤️✨
I honestly couldn’t be happier with my experience with Skin and Shape! From the very beginning, the service has been amazing, and I’m so glad I chose them to be part of my weight-loss journey.
One of the things I appreciate most is how quick they are to respond to messages and answer any questions or concerns I have. It makes such a difference knowing that if something is on your mind, you can reach out and receive a prompt response. Their communication and support really help you feel reassured and confident throughout your journey.
My experience with Mounjaro has been an important step towards my goals, and I’m grateful to have a company like Skin and Shape supporting me along the way. Losing weight is a personal journey, and having a service that makes you feel listened to, supported and comfortable is so important.
I would genuinely recommend Skin and Shape to anyone considering starting their own journey. Their quick responses, helpful communication and professional service have made my experience a positive one.
Thank you, Skin and Shape, for the support and for helping make this journey a little easier! ❤️🥰 I’m looking forward to continuing my progress with you. Definitely five stars from me!
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Sevilay,
Thank you so much for your wonderful review and for choosing Skin & Shape to support your journey. It genuinely means a lot to know that our team has made you feel listened to, reassured and supported throughout. Providing compassionate, personalised care is at the heart of everything we do, and feedback like yours makes it all worthwhile. We're grateful for your trust and look forward to continuing to support you as you work towards your goals!
Kind regards, Skin & Shape Customer Care Team
The experience was smooth and straight…
The experience was smooth and straight forward. I am very happy with my experience.
28. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Nickii,
Thank you so much for your kind feedback! We’re really pleased to hear that you found the whole process smooth and straightforward and that you’re happy with your experience. Thank you for choosing and trusting Skin & Shape!
Kind regards, Skin & Shape Customer Care Team
Amazing customer service
Amazing customer service! Everyone is so attentive and they always respond so quickly whenever I have any questions. Zuhra especially is so helpful and always makes me feel comfortable and reassured. She’s also really active across social media, which I love because you can always rely on having your questions answered and getting helpful information. Such a lovely and supportive service, I couldn’t recommend Skin & Shape enough! 💕
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Ela,
Thank you so much for your wonderful review! We’re delighted to hear you’ve felt supported and reassured throughout your experience with us. Your kind words about Zuhra and our team mean so much. Thank you for recommending Skin & Shape and for trusting us with your care!
Kind regards, Skin & Shape Customer Care Team
Friendly, easy customer service
Friendly, and easy customer service. Ethical conduct. Respectfully packed parcel. Full professionalism. Thanks a lot.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Betina,
Thank you for your kind review! We’re so pleased to hear you had a positive experience with our service and appreciated the care and professionalism throughout. Thank you for choosing Skin & Shape!
Kind regards, Skin & Shape Customer Care Team
Overall experience is 10/10
The initial history check is so well looked into by licenced professionals. Having someone who can always give advice is great. Also Having the tikkok lives are brilliant
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Sally,
Thank you so much for your lovely review! We’re delighted to hear you’ve had such a positive experience with our clinical team and have found our ongoing support helpful. It’s also wonderful to hear you’re enjoying our TikTok Lives!
Kind regards, Skin & Shape Customer Care Team
The best support you can find!
I couldn’t be happier with my experience with Skin and Shape, and I especially want to thank Zuhra for making the whole process so much easier for me.
From the very beginning, speaking to Zuhra felt so easy and comfortable. She has such a friendly and approachable way about her, and the way she communicates made me feel completely at ease. I never felt judged or uncomfortable, and she made it easy for me to express myself openly.
Whenever I messaged her, she was always so helpful and provided me with loads of information. She never once made me feel like I was bothering her, and I always felt listened to and supported.
Starting this journey can feel daunting, but having someone like Zuhra there to guide and support me has made such a difference. She has genuinely made this journey easier for me, and I’m so glad I chose Skin and Shape.
Thank you, Zuhra, for being so kind, patient and supportive throughout! ❤️
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Taslima,
Thank you so much for your kind and thoughtful review! We’re delighted to hear that you’ve felt comfortable, listened to and supported throughout your journey with us. Your lovely words about Zuhra mean a great deal to the whole team.
Thank you for choosing and trusting Skin & Shape with your care.
Kind regards, Skin & Shape Customer Care Team
Excellent customer service and delivery…
Excellent customer service and delivery service in short the overall service is good.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Joyce,
Thank you for your lovely feedback! We’re so pleased you’ve had a positive experience with both our customer service and delivery. We really appreciate your support!
Kind regards, Skin & Shape Customer Care Team
Excellent Services
Excellent Services, clear instructions, you are not left on your own, rapid response. Will rate 10/10
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Lola,
Thank you so much for the 10/10! We’re so pleased you’ve felt supported throughout and found our guidance clear and responses quick. We really appreciate your lovely feedback!
Kind regards, Skin & Shape Customer Care Team
Efficient process
Good communication throughout the process and consultants provide detailed information. Website is user friendly
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Ref,
Thank you for your lovely feedback! We’re so pleased you found the process clear, our team informative and the website easy to use. We really appreciate your support!
Kind regards, Skin & Shape Customer Care Team
⭐️⭐️⭐️⭐️⭐️ Fantastic Service
⭐️⭐️⭐️⭐️⭐️ Fantastic Service – Highly Recommend!
I’ve had a brilliant experience with Skin & Shape. The customer service has been excellent from start to finish — friendly, professional and genuinely helpful.
The advice I received was amazing, especially around weight loss and the different recommendations available. Everything was explained clearly and I felt well supported throughout.
It’s refreshing to deal with a company that actually takes the time to listen and give you advice that feels personal rather than rushed.
I would 100% recommend Skin & Shape and will definitely be telling my family and friends about them.
Thank you for the fantastic service! ⭐️⭐️⭐️⭐️⭐️
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Ricky,
Thank you so much for such a wonderful review! We’re delighted to hear you felt listened to, supported and well informed throughout your journey. Providing personalised care is so important to us, and your recommendation truly means a lot. Thank you for choosing Skin & Shape!
Kind regards, Skin & Shape Customer Care Team
Fast service and very helpful
Fast service and very helpful
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Ant,
Thank you for your lovely feedback! We’re so pleased you found our service fast and helpful. We really appreciate your support!
Kind regards, Skin & Shape Customer Care Team
Great service
The lady that rang me was really helpful when I did first order, communication great, delivery prompt, would def recommend 👌
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Debbie,
Thank you so much for your lovely review! We’re delighted you found our team helpful, communication smooth and delivery prompt. We really appreciate your recommendation and support!
Kind regards, Skin & Shape Customer Care Team
The pharmacists are super lovely
The pharmacists are super lovely, they truly help with any question regarding your treatment. They also do video calls at every time of day needed - to allow when best suits for you. Would definitely recommend their service to others.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Nicola,
Thank you so much for your lovely review! We’re so pleased you’ve had a positive experience with our pharmacists and found our video consultations flexible and helpful. We really appreciate your recommendation and continued support!
Kind regards, Skin & Shape Customer Care Team
Very polite and professional.
Very polite and professional.. But at the same time they make you feel comfortable and if you are starting out on your journey they answer all of the questions and doubts you may have. It's efficient.. The deliveries are also very quick, packaged to protect the product. No judgement, Health checks/history. Once you are all clear, everything can start. Maintenance and upkeep and reply to any emails are also answered, tailored to YOU.. Its not an automated company response. I feel safe, seen and heard ✨️ 👌🏽 🙌🏽
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear F,
Thank you so much for such a thoughtful review! It means so much to us that you feel safe, seen and heard throughout your journey. Providing personalised, professional and non-judgemental support is exactly what we aim for. Thank you for trusting Skin & Shape with your care!
Kind regards, Skin & Shape Customer Care Team
Great service
Great service, excellent support and results are better than we had hoped for
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Ryan,
Thank you so much for your lovely review! We’re delighted to hear you’ve had a great experience with our service and support, and even happier that the results have exceeded your expectations. Thank you for choosing Skin & Shape!
Kind regards, Skin & Shape Customer Care Team
Great service.
Great service.
Queries answered fears erased and my mind was put to rest.
So helpful and knowledgeable.
Deffinatly recommend.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Nicola,
Thank you so much for taking the time to leave us such a lovely review.
We're so pleased to hear that we were able to answer your questions, ease your concerns and put your mind at rest. Starting treatment can feel overwhelming, so it's important to us that every patient feels fully supported and informed throughout their journey.
Your kind words about our team's knowledge and helpfulness mean a great deal to us. Thank you for your recommendation—we're grateful to be part of your journey and look forward to continuing to support you.
Kind regards, Skin & Shape Customer Care Team
Brilliant customer service
Skin and Shape are great and always there on email if I require them. I also do my weekly dose on a video call with the pharmacist and I'm very happy with their service and delivery. The initial consultation was as long as I required and I had many questions which were answered in full with warmth and kindness.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Poonam,
We're delighted to hear that you've had such a positive experience with Skin and Shape. Providing ongoing support is incredibly important to us, so it's great to know that you feel reassured by being able to reach us by email whenever you need us. We're also pleased that your video consultations have been helpful and that you felt your initial consultation gave you all the time you needed to ask questions. We believe every patient deserves to feel listened to, supported and never rushed, so it's lovely to hear that you experienced this firsthand.
Thank you again for your kind words and for trusting us to support you on your journey. We truly appreciate your recommendation and look forward to continuing to support you every step of the way.
Kind regards, Skin & Shape Customer Care Team
The best company I've used for weight loss medication
I’ve had a really positive experience with Skin and Shape. I was quite nervous about starting Mounjaro, but they’ve been so helpful from the beginning and always made me feel at ease.
Whenever I’ve had questions or needed reassurance, they’ve been quick to respond and have never made me feel like I was asking silly questions. It’s been really nice knowing there’s someone there to support you throughout the journey, not just send the medication and that’s it.
I’d definitely recommend Skin and Shape to anyone thinking about starting Mounjaro. Great service and genuinely lovely, supportive team
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Leanne,
Thank you so much for your wonderful review. We're so pleased to hear that we've been able to make you feel supported and at ease throughout your Mounjaro journey. Knowing you feel comfortable reaching out with any questions is exactly the experience we strive to provide. We truly appreciate your recommendation and wish you continued success—we're always here if you need us.
Kind regards, Skin & Shape Customer Care Team
Excellent and Efficient Service
I had a great experience with Skin & Shape when ordering my medication. The customer service was excellent and very efficient — they replied straight away, with no waiting. The eligibility consultation was professional and very friendly, and everything was explained clearly. I felt well informed and supported throughout the whole process. I highly recommend Skin & Shape!
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skin and Shape
Dear Malgorzata,
Thank you so much for your wonderful review. We're delighted to hear you had such a positive experience with our team and that you felt informed and supported throughout the process. Providing prompt, professional and friendly care is what we strive for, so your recommendation means a great deal to us. Thank you for choosing Skin & Shape.
Kind regards, Skin & Shape Customer Care Team
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