I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies.... Näytä lisää
It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was plac... Näytä lisää
Yritys on vastannut
After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was cont... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Being a large online store of Educational and Sensory Products servicing Australasia, we are able to cater to a wider range of audience, with a motive to bring about a change to the way children and adults with special needs learn the ways of life. We also have a storefront based in Melton, Victoria. We are a family owned Australian Business that has been helping families since 2016. At Sister Sensory, we cater to these unique requirements. We’re the one stop sensory shop for those looking for sensory toys. We strive to stock a variety of different toys, sensory tools and educational products to offer something for every child, providing new challenges and stimulating new experiences. Sister Sensory's range is full of Sensory Products and Toys, Educational Games & Puzzles, Support Aides, Oral & Chews Items, Educational & Therapy Books, Fidget and Tactile Products, Weighted Items, Timers, Visual Aids , Classroom Resources, Aromatherapy, Fine and Gross Motor Products , Writing Solutions and many more items . We are fully NDIS registered. We offer afterpay and zippay.
Yhteystiedot
Factory 4/4 Brooke Court, 3337, Melton, Australia
- 0401 689 313
- sales@sistersensory.com.au
- sistersensory.com.au
4,8
Erinomainen
182 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product
Great product, fast delivery, excellent communication. I will definitely be looking here first for sensory aids
27. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Merindah we are incredibly grateful for your 5-star review! We appreciate your support and look forward to seeing you again soon
faulty/broken and poor quality spikey metal sensory rings
im not bothered to organise a return/exchange/refund but just wanted to give you a heads up that the rings are poor quality and 2 out of the 5 of them snapped in half the first time i even put them on and i wasnt being at all rough with them and dont have especially big hands or anything like that. My sister has. The paint also peels/sheds off of them easily with use. My. sister has similar rings from a different company and theyre. great and has never encountered these issues so maybe it might be an issue with the quality of your supplier? I understand these things can happen so i just wanted to let you know incase it might help inform you with where you source them from :). -Sorry guys, I didnt realise these reviews were public and thought they were just internal feedback! ive changed it to 5 stars, like i said im not bothered to organise a refund/exchange but thought it might be important info for you to know for future orders!
27. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Hi Bella, I am really sorry to hear this.. I wish you came to us first - before giving us 1 star review. for our service.. this is the first we are hearing of this issue. We sell many of these rings and never occurred any issues before. If you can email a photos of the rings -i can send it to the supplier and i will organise a refund - once i see the photos - as we want our customers to be happy. info@sistersensory.com.au.. look forward hearing from you so - we can sort this out for you.
100% satisfaction ⭐️⭐️⭐️⭐️⭐️
Easy online shopping ⭐️⭐️⭐️⭐️
Fantastic range ⭐️⭐️⭐️⭐️
Easy NDIS process ⭐️⭐️⭐️⭐️
Fast delivery service ⭐️⭐️⭐️⭐️
10. lokakuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars,Joanne - very much appreciated - hope to see you again soon
5 star review!
Staff are always amazing welcoming and with a smile showing their proud of their products and service snd the person that walks out of their store walks out happy. If they had a job going there I would apply it would be amazing to be part if that team.
Well done sister sensory !
26. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Efficient processing and delivery.
8. lokakuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Quick delivery right to my door
9. lokakuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
When something isnt in stock the fact…
When something isnt in stock the fact that you take the time to call and discuss my order and give me the choice to choose something else and you were paitent in waiting Im grateful for that kind service.
THANK YOU!!!
23. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars Cherie...- very much appreciated - hope to see you again soon.. We love when we can
amazing toys my kids with ASD loves the…
amazing toys my kids with ASD loves the fidget tubes <3
2. lokakuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Thanks for the quick turn around for my…
Thanks for the quick turn around for my NDIS participant's sensorial order.
17. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 4 stars - very much appreciated - hope to see you again soon
The communication was excellent
26. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars ,Bec- very much appreciated - hope to see you again soon
Good range of items
Good range of items.
Quick response to email, could collect my order same day.
27. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars,Julie - very much appreciated - hope to see you again soon
Good variety of products
Good variety of products, once order/invoice was confirmed shipping was relatively quick. Slight delay in issuing invoice
25. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 4 stars Chloe - very much appreciated. In regards to the NDIS invoices -we do say 24- 48 business hours ( as we are flat out).. i hope to see you again soon.
Great quality products
Great quality products, local supplier, quick turnaround on packing!
18. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Fast delivery and on to of ringing me…
Fast delivery and on to of ringing me to sort out out of stock items to replace with stocked items
3. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Jesse ,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Really seems like a caring little store, while still being as competent as a big one
I order from here all the time (my main place to go for most disability related stuff for the kids or myself), and, after my first order, every single order has come with a note thanking me for my continued custom - this shows me that the people running the store keep track of returning customers and just gives us all a warm glowy feeling :) as does the tiny gift always included! it just feels nice. And of course all the normal stuff is good too, communication, fast shipping, everything is as described and I never have problems :)
7. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Paige,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Thanks Girls
Thanks Girls, Everything I ordered is good Quality and will be used heaps.
16. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Hi Kasey, Many thanks for the 5 star and great review .. we really do appreciate it. See you very soon
Great products
Interesting and well crafted sensory toys that have intrigued my daughter. Thank you!
15. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Hi Megan, many thanks for the 5 stars - we really do appreciate it..I am glad you daughter is intrigued....see you very soon
Vastaus yritykseltä Sister Sensory
we love the sand timer too- thanks for the great review 5 stars ... it much appreciated...see you very soon
My go to place for all things sensory!
My go to place for all things sensory and fun. Excellent products, large variety of products and delivered quickly and presented well.
13. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Caitlin,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Personal touches make a difference
Items arrived so quickly, and I really loved the handwritten note that was with them.
Small touch but made me happy 🙂
6. syyskuuta 2023
Vastaus yritykseltä Sister Sensory
Dee ,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
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