Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them... Näytä lisää
Yritys on vastannut
First order went well. Definitely was skeptical as I had not heard of this company. I will be ordering again and will update next time.
Yritys on vastannut
Well designed web site with reasonably thorough product descriptions. Very fast shipping. Opened box to check for damage. NONE! Extremely well packaged. Plugged in medicine cabinet to test funct... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Yhteystiedot
Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, Kiina
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4,6
Erinomainen
69 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality Company
I have ordered an ada approved toilet and vanity from this company. Ordering was easy and the items shipped quickly. I highly recommend them!
26. lokakuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that your order went smoothly and that you’re enjoying your toilet and vanity. Your recommendation means a lot to us! 🥰
Thanks again for choosing Simple Project!
Best wishes,
Simple Project Team
I really appreciate them communicating with me on what I thought was a bogus shipping timefrsme and made it right and reached out multiple times
Definitely recommend
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simple Project
Dear Customer,
We’re so happy to hear everything went smoothly and that you’re enjoying your purchase! Thanks for choosing Simple Project!🥰
Best wishes,
Simple Project
Everything went smooth
Everything went smooth. I even bought an extra macerator pump for the one piece toilet I had purchased. This way I can switch out quickly without
Bathroom disruption, then get the broken one fixed. Maybe I will never have to do this but its an insurance policy for me.
5. lokakuuta 2025
It came with everything and works…
It came with everything and works great. It's very quite when flushed and the lid closes very softly and slow. It's fun watching.
5. lokakuuta 2025
Vastaus yritykseltä Simple Project
Dear customer,
Thank you for your kind feedback! We’re thrilled to hear the toilet is working well and that you enjoy the soft-close lid and quiet flush. 🥰
Best wishes,
Simple Project
Vastaus yritykseltä Simple Project
Dear customer,
Thank you so much for sharing your experience! We’re thrilled to know you’re happy with the price, quick delivery, and perfect fit. Your feedback really makes our day! 🥰
Best wishes,
Simple Project
On time free shipping
On time free shipping
Good packaging - no missing parts - no damage
Easy assembly & DIY install instructions
Working well - just what we wanted
25. syyskuuta 2025
Vastaus yritykseltä Simple Project
Dear customer,
We’re thrilled to know you’re happy with the delivery, product quality, and easy installation! 🥰
That’s exactly what Simple Project is all about — making things easy, reliable, and right for you!
All the best,
Simple Project
The customer service is prompt and…
The customer service is prompt and offered every convenience. From timely shipping to consideration of my final selection. The quality and design for the price is a good value. Tei is an excellent customer service representative.
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simple Project
Dear customer,
Thank you so much for your kind words! We’re delighted to know you’re happy with the service, product quality, and design. I truly appreciate your recognition — it means a lot! 💙
Best wishes,
Simple Project
Easy to order and quick delivery
Easy to order and quick delivery. I have 1 complaint. Due to the cost of the toilet, it came with a very flimsy plastic toilet seat, not durable at all. I had to purchase a durable, sturdy, long lasting seat, which was extra on top of the toilet. My overall experience was good.
5. syyskuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
Thank you so much for sharing your shopping experience with us. We truly value your feedback and have already passed it along to our product team for future improvements. We sincerely apologize for the inconvenience caused by the toilet seat.🙏
If you have any further questions or need assistance in the future, please don’t hesitate to reach out — we’ll be more than happy to help!🥰
Thanks again,
Simple Project
Vastaus yritykseltä Simple Project
Dear customer,
Thank you for sharing your experience — we’re so glad you love the look and price of the vanity! 🙏 It seems you may need some assistance, so we’ve also reached out to your email. Please kindly check it and let us know how we can help.🥰
Thanks!
Simple Project
Just what we wanted
We received 2 toilets as the first wasn’t recorded as delivered. Linda was great about all this. The toilet is perfect and just what we wanted. I’d recommend this company to anyone.
25. elokuuta 2025
Oma-aloitteinen arvostelu
Fast shipping
Fast shipping. Quality product…good price and responsive customer service.
6. elokuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
So happy to hear you’re loving the product and service! 💛 Thanks a ton for your support — we’re always here for you.
– Simple Project
Vastaus yritykseltä Simple Project
Dear Customer,
We’re thrilled to know you’re happy with both the product and the fast delivery! 🌟 Thank you for your kind words — we’ll always be here whenever you need us!
Best regards,
Simple Project
Great Products
Everything we ordered shipped timely and delivered in perfect condition. The roll under vanity looks great and is functional. I also love the large mirrored medicine cabinets we got. They really updated our master bath!
4. elokuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
We’re so happy to hear that you’re enjoying your new vanity and mirrored medicine cabinets! It’s wonderful to know they’ve brought both style and function to your master bath. Your satisfaction truly inspires us. If you ever need any assistance, we’ll always be here for you. 🥰
Best wishes,
Simple Project
Well designed web site with reasonably…
Well designed web site with reasonably thorough product descriptions. Very fast shipping. Opened box to check for damage. NONE! Extremely well packaged. Plugged in medicine cabinet to test functions. All as described. Will install in a few weeks with rest of bathroom remodel.
4. elokuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
Thank you for your kind words! We’re so glad you’re happy with our site and product. If you ever need any help, we’re always here for you.🥰
Best wishes,
Simple Project
It is the foreign transaction fee
It is the foreign transaction fee. It was not disclosed when ordering.
4. elokuuta 2025
Vastaus yritykseltä Simple Project
Dear customer,
Thank you for your feedback regarding the foreign transaction fee. I sincerely apologize for any confusion this may have caused.
First of all, I’d like to clarify that we only charge the order amount you see at checkout, and the items are shipped from our U.S. warehouse. No additional transaction fees are collected by us, and there should be no other extra charges.
In your case, there are two possibilities:
1) In some special cases, your card-issuing bank may have charged a foreign transaction fee, which is not paid to us.
2) The charge you noticed might be from another order made around the same time, which could have been mistakenly associated with this purchase.
If possible, please provide a receipt showing the foreign transaction fee and confirm it was related to this order to our email. Once verified, we’ll be happy to offer further assistance to ensure a smooth shopping experience.
Looking forward to your reply.
Best regards,
Simple Project
On time delivery no broken parts
1. elokuuta 2025
Warped base
The toilet arrived quickly, but the bottom cast rim is uneven and I needed to shim all around the front edge to keep it from rocking on a level floor. I spoke with their customer service and they kindly provided a credit for my extra effort. They were very responsive to the issue.
28. heinäkuuta 2025
Vastaus yritykseltä Simple Project
Dear Customer,
We sincerely apologize for any inconvenience caused and truly appreciate your understanding. We’re continuously working on improvements to ensure we provide the high-quality products.
Thank you for your valuable feedback!
Best regards,
Simple Project
Vastaus yritykseltä Simple Project
Dear Customer, we are truly sorry for the inconvenience and frustration caused by the carrier losing your package and the lack of timely tracking updates. We fully understand your concerns and take full responsibility for the poor experience you had with this order.
Please rest assured that we have already processed a full refund for your order. However, the refund appearing in your account depends on your card issuer’s processing time, which typically takes 3-10 business days. If you are unsure, we kindly suggest checking with your bank after a few days to confirm the refund has been received.
We deeply regret that our efforts to explain the situation did not regain your trust. We take this matter very seriously and are working to strengthen our shipping and monitoring processes to prevent similar issues in the future. Unfortunately, some aspects of the delivery process may fall beyond our immediate control, but we are committed to improving.
Once again, we sincerely apologize for this disappointing experience!
Customer service was awesome when I had…
Customer service was awesome when I had questions. They were helpful, and responded quickly.
10. kesäkuuta 2025
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