Hello Nick,
I would have preferred if you had reached out to us before leaving this review, as it causes us significant harm. This time of year, meeting delivery deadlines can be challenging due to the high volume of shipments, and I sincerely apologize for any inconvenience caused.
After checking the tracking information, I see it has been updated for delivery today. I’ll continue monitoring it throughout the day, and if the package is lost, I’ll gladly replace it at no additional cost to you.
Thank you very much, and I hope you’ll consider updating your review once you receive the item and are satisfied with it.
Best regards,
Gina
PS: I've tried reaching out to you via email, but it seems I haven't been able to get through. Please check your spam folder so we can discuss and resolve these issues. Thank you!
UPDATE 12/13/2024: Based on the tracking information 92612903031488543404009009, it appears that the package was delivered on December 12 at 12:40 PM to the mailbox in Blaine, KY 41124. Thank you for the review, If there are still any issues or concerns, please let me know, and I’ll be happy to assist further!