The website was easy to use. I checked out the reviews before purchasing which gave me confidence that possible issues would be rectified. My beautiful pale pink pashmina arrived promptly & very well... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very helpful in helping me choose the best pashmina to suit for a trip to the opera. When the post let us down Signature Cashmere sent another by special delivery to make sure I received it on time. A... Näytä lisää
Yritys on vastannut
The pashminas arrived quickly with good communications. Very good quality of fabric. Unfortunately the colours were not as I wanted and the Saphire blue pashmina was slightly coarser in texture than t... Näytä lisää
Fantastic customer service. I ordered a wrap which subsequently was out of stock so was offered the stole in the same colour at no extra cost. Having used the Colour Guide the colour was the perfect... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Signature Cashmere is a family-run business owned and managed by Robert and Katy Appleford. Located in Kent, England, we have been selling high quality pashmina and cashmere clothing since 2003, when we first launched Passionate About Pashmina. We have a long-lasting relationship with a reliable and trusted supplier in Nepal. Our supplier, Jitendra, has a small factory employing 25 local men and women in Kathmandu. Jitendra started his business in 1998 and has always produced the highest-quality pashminas and cashmere clothing for us. Our garments are expertly hand made by skilled craftsmen and women from the local community near Kathmandu. Our supplier also contributes to the local community by sponsoring two places at a local orphanage, which supports children with HIV. In 2022, we rebranded our business to become Signature Cashmere. We continue to provide the same high-quality pashmina and cashmere clothing and we are still Passionate about Pashmina! Over 20 years we have established a loyal customer base and we are proud to have served thousands of satisfied customers, a large number of whom come back to us again and again. We aim to provide unparalleled personal service to our loyal customers, with satisfaction guaranteed, and we are always happy to help our customers choose the right items. Our aim is to be both friendly and professional, and we hope that our customers continue to be delighted with our pashmina and cashmere products.
Yhteystiedot
Yhdistynyt kuningaskunta
- signaturecashmere.com
4,7
Erinomainen
395 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
got what I ordered and swiftly delivered
28. helmikuuta 2026
Disappointed with quality
Dealing with the company was easy. However, when my cashmere wrap arrived I was gobsmacked the package was so small. This is more a scarf than anything that might keep you a bit warm. It was several months before I used it; everything snags on it and I treat my clothes gently. Very disappointing.
You’ve queried whether my order and response was genuine. Order 5616, and I used the card you put in with the product, so I know I’m right . It is the size advertised so my comments about how thin the item is and how it snags still stand.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Signature Cashmere
Hello, thanks for taking the time to write a review.
We always aim to resolve any issues with our customers if they contact us directly to ensure complete customer satisfaction. We are very surprised by your comments, especially in relation to the size of the item, as you ordered the stole (70cmx200cm) and the details of all our items, including the dimensions, are all available on the website. If you received the wrong item we are very sorry and we will do everything we can to rectify this. Please contact us directly and we will be very happy to resolve this to your satisfaction.
Kind regards
Robert and Katy
Pashmina wrap for a wedding
My order arrived incredibly quickly. Just took a couple of days and that included a weekend.
The wrap is a lovely plum colour and goes well with an outfit I have for my son's wedding. The cashmere and silk make a great combination and feel very good quality.
I will definitely use this company again.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Beautiful item
Beautiful item. Lovely colour and so soft . Delivery fast
Thankyou
24. helmikuuta 2026
Unfortunate poor packaging
The Scarf itself is beautiful. The packaging on the other hand, was woeful.
Signature Cashmere charged £8.95 for a gift box which did a huge disservice to the item. The box looked very average and cheap… certainly not the quality that should be associated with your product.
15. helmikuuta 2026
Vastaus yritykseltä Signature Cashmere
Hello, many thanks for providing a review on Trustpilot. We appreciate your feedback and we take your comments seriously. We are sorry that you feel the gift packaging was inadequate. This is the first time that we have received this feedback, as the gift box and wrapping that we use is clearly shown on the website and we always receive good feedback from other customers. We tried to call you to discuss your feedback, as we are keen to resolve this to your satisfaction.
We are delighted that you like the quality of the scarf. Please let us know if I can help with anything else.
Kind regards,
Robert and Katy
Signature Cashmere
Great customer service
Great customer service, very prompt response.
The product was delivered on time. And even though there was a slight mix up with my order, I got a written acknowledgment, apology and an offer to resend the corrected order immediately.
Love the pashmina❤️🥂
16. helmikuuta 2026
Beautiful scarf
Easy to order. Very quick delivery. Very high quality beautiful scarf
23. helmikuuta 2026
This was a 40th Birthday present for my…
This was a 40th Birthday present for my neice and we were. delighted with it. The colour was perfect and also the quality, thankyou, Ann Wager
29. tammikuuta 2026
Beautiful, soft and warm
I am delighted with my large cashmere and silk scarf. It is so soft, great width and length - and beautifully packaged too. Just a minor detail- the sapphire colour is not as bright as the website photo, but a nice colour nonetheless.
8. helmikuuta 2026
The pashmina was beautiful
The pashmina was beautiful. Unfortunately, the colour was not suitable for my outfit. Communication was clear and easy. The return process was simple and of free of charge.
30. tammikuuta 2026
very quick delivery and lovely stole
30. tammikuuta 2026
Great product!
Great product...quickly delivered....made a lovely gift, she loved it!
2. helmikuuta 2026
A little bit of luxury
Love the soft socks and pleased you’ve added in grey ones! Packaging great for presents too.
2. helmikuuta 2026
Very pleased with my purchase
Very pleased with my purchase, very soft and luxurious to wear
27. tammikuuta 2026
Excellent customer service and…
Excellent customer service and communication and the shawl was absolutely beautiful! Thank you
22. tammikuuta 2026
Beautiful shawl…
Bought this lovely shawl for upcoming wedding and can’t wait to wear it. Very luxurious and as advertised. Exceptional value for money for such a special occasion.
29. tammikuuta 2026
Great service and a beautiful product
Great service and a beautiful product, very good quality
22. tammikuuta 2026
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