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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

The web-site is impossible to navigate. The pictures and titles are outdated. They have a huge "restocking" fee AND you have to pay shipping AND the refund can take up to 8 weeks. Customer service... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The shopping experience was fine, but the name badges both came with scratches all over the stainless silver finish. If that wouldn't have happened, we would have ordered over 100 of them. We can't... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have worked with Imprint Plus for a little over 5 years and every experience has been wonderful. Not to mention the product itself is exceptional. I have yet to find a better looking name tag. Our... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Delivery is too slow. Shipping charges are expensive considering how long it takes to receive order.

Yritys on vastannut

Yrityksen tiedot

  1. Toimistotarvikekauppa
  2. B2B

Erilaisten ulkoisten lähteiden tuottama tieto

We design, develop, manufacture and distribute identification products. Our signature product is The Reusable Name Badge, a “Do-It-Yourself” and customizable name badge system that includes proprietary components and copyrighted name badge printing software. Innovation and technological development has been a fundamental principle of the company, and with over 37,000 customers worldwide, our products can help you save and enhance your branding image.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

54 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Delivery is too slow

Delivery is too slow. Shipping charges are expensive considering how long it takes to receive order.

21. helmikuuta 2020
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Dear Vicki,
Thank you for taking the time to let us know how we did. I am sorry that our delivery time and the cost of shipping did not meet your expectations. We have been working hard to improve our online customer experience (including delivery).
I hope you will visit our new website at imprintplus.com and give us an opportunity to continue to serve you with our products. Thank you again for your feedback.

Saanut 1/5 tähteä

Not user friendly

The web-site is impossible to navigate. The pictures and titles are outdated. They have a huge "restocking" fee AND you have to pay shipping AND the refund can take up to 8 weeks. Customer service was no help. If anyone else sold the badges I needed I would purchase from them in an instant.

11. helmikuuta 2020
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Dear Valued Customer,
Thank you for your review. I'm sorry to hear you had such a frustrating shopping experience, but I really appreciate you bringing this to our attention. Your feedback helps us to do better.
We are in the process of updating our website to provide a superior and more engaging experience. Our new website will be launching in a short while and we would appreciate a chance to continue to earn your business. Until then, please accept my sincerest apologies and thank you again for your feedback.

Sincerely,
Deana McCutcheon
Customer Service Manager

Saanut 1/5 tähteä

We were charged $15 for a piece of…

We were charged $15 in shipping for a piece of paper with a code on it. Not to mention we had to wait a week for this paper to arrive. This could have easily been emailed or faxed for free. It was a total rip off and you should update the way you get these codes to people.

22. tammikuuta 2020
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Dear Valerie,
Thank you for bringing this to our attention. We value your business and I am so sorry to hear that we failed to meet your expectations. I would like the opportunity to resolve this issue promptly and I will be contacting you in a short while.

Sincerely,
Deana McCutcheon
Customer Service Manager
1-800-563-2464 ext. 1305

Saanut 4/5 tähteä

Michael Cunningham

We love the product once we figured out how to adjust the quantity on the page.

13. marraskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Hi Michael,
Thank you for your great review. I am happy to hear that you were able to adjust the quantity on your page. Please do not hesitate to reach out to us at Imprint Plus (1-800-563-2464) if you have questions or technical issues in the future. We are here for you!

Saanut 5/5 tähteä

Quick shipping

Quick shipping
easy to reorder!

12. marraskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Hi Jennifer,
Thank you so much for sharing this great review online. We work hard to meet expectations like yours, and we are happy to hear that we hit the mark for you!

Saanut 5/5 tähteä

Easy to order

25. syyskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Hi Kera,
Thank you very much! We appreciate you taking the time to give us this 5-star review. We are thrilled that you found our website easy to use.

Saanut 5/5 tähteä

Very fast shipping!

18. syyskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Hi Rene,
Thank you very much for this 5-star review! We are delighted that we were able to meet your service expectations.

Saanut 1/5 tähteä

Will never use again

Waited 6 weeks after returning an item for credit, then had to pay $12 again for 10x12 snail mail envelope shipping replacement order, and still waiting for its arrival 2 weeks now!!! This used to be a good company, not sure what happened to them. But we will never use them again.

18. kesäkuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Dear Valued Customer,

Thank you for taking the time to give us your feedback. We sincerely apologize for this negative experience. Our goal is the total satisfaction of our customers, and to provide a positive experience. We take these issues very seriously and are reviewing our internal process and procedures to see where we can make improvements and ensure the experience in the future meets and exceeds our customer’s expectations. Our Sales Manager will be contacting you to discuss this matter further.

Saanut 5/5 tähteä

I would recommend these guys to anyone

I would recommend these guys to anyone. The product is professional, reusable and the company is very easy to work with. I made a mistake on a refill order and they made it so easy to fix. Rare and even better was how nice the staff was to get it fixed. No attitude, no fuss, just a simple and timely fix.

11. kesäkuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Bryce, wow! Thank you so much for this great 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Saanut 1/5 tähteä

Name Print Graphic is a rip off

Name Print Graphic is a rip off, can only activate a couple of times before you need another license, even for just a simple OS upgrade.

23. toukokuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Thank you for taking the time to provide us with your feedback. We sincerely apologize that you have had a negative experience and our Sales Manager, Melissa Chamberlain will be contacting you shortly to discuss this matter in more detail.
Best regards,
The Customer Service Team

Saanut 4/5 tähteä

It did the job well

It did the job well. It took a little time for me to figure out how to set up the template, but with only one wasted sheet of the peel off laser id insert sheet I was able to get a nice finished product. Make sure that once you print on the peel off sheets you let them sit over night before trying to assemble. The ink from the printer takes that long to dry and set, otherwise you will get a lot of smearing. Everyone one was pleased with their name tags.

11. huhtikuuta 2019
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NEVER RECEIVED OUR TWO ORDERS THAT WE…

NEVER RECEIVED OUR TWO ORDERS THAT WE ASKED TO BE SENT OVERNIGHT AND PAID FOR. THIS WAS FOR AN IMPORTANT EVENT AND WE WERE WITHOUT THE PRODUCT WE ORDERED.

26. maaliskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Dear Jen,

Thank you for taking the time to give us your feedback. We sincerely apologize for this negative experience. Our goal is the total satisfaction of our customers, and to provide a positive experience. We take these issues very seriously and are reviewing our internal process and procedures to see where we can make improvements and ensure the experience in the future meets and exceeds our customer’s expectations.

Customer Support.

Saanut 3/5 tähteä

The shopping experience was fine

The shopping experience was fine, but the name badges both came with scratches all over the stainless silver finish. If that wouldn't have happened, we would have ordered over 100 of them. We can't afford that happening since we were planning to leave the metal exposed.

19. maaliskuuta 2019
Oma-aloitteinen arvostelu
Shopnamebadges-logo

Vastaus yritykseltä Shopnamebadges

Hi Amy,

Thank you for taking the time to give us your feedback. We apologize for this confusing experience. Our goal is the total satisfaction of our customers, and to provide a positive experience. Please note that all of our name badges come with a thin film to protect the metal from being scratched.

Customer Support.

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