I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had an issue accessing my account, and Thales L. was extremely helpful. He provided very detailed information and was always willing to assist in resolving the issue. His support was professional, p... Näytä lisää
Yritys on vastannut
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Näytä lisää
Yritys on vastannut
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Yhteystiedot
121 Harrington Street, 2000, Sydney, Australia
- shophumm.com
4,7
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
How easy this was to set up
How easy this was to set up. Easy to add relevant paperwork requested. Very fast coming back to you on decision. Super easy
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Vickie,
Thank you for taking the time to leave us such a great review!
We are humbled by your kind words and thrilled to see the process with humm has been so seamless for yourself.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Humm response Promptly and faster
Humm response Promptly and faster
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Abdulgafar,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and ple
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and pleasant. Thank you for the great service!
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi there,
Thanks for taking the time to leave us a review, we sincerely appreciate your kind words.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Vastaus yritykseltä humm Classic
Hi Pradheesh,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a chat with Conner J on the humm…
Had a chat with Conner J on the humm chatbox in relation to a particular query. He was very helpful and quick to respond to my queries. Great help!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Dareen,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Best assistance.- Best service
S. Mejoui was of a huge help and assistance
I got everything I was asking for in a matter of a moment.
Well done guys 👍
Keep it up
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Moushine,
Many thanks for your lovely review!
Mejoui will be delighted to know her efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Extremely efficient
Extremely efficient, loan was approved within a day with communication on its approval provided without needing to send needless emails and make needless calls.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Keith
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to get the 5 stars next time please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was super helpful
Conner J was super helpful. Sorted my matter out in seconds.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Azraa
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Vastaus yritykseltä humm Classic
Hi T
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Thales
Thales, Was great to work with today thanks again
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Sandra
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Beware of negative impact on my credit score for no reason
I am in the top 5% of the UK salary percentile. Neither my rent nor my living costs exceed my income. I have been residing at the same address for more than 5 years. I applied for £1,279 of finance with a £54 monthly instalment, and it was refused. If not me, who would you provide financing to? Why has this caused a negative impact on my credit score for no reason?
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Yalcin,
Thank you for the feedback. We do complete credit checks at the time of application and make this as clear as possible when customers are completing this journey.
We are sorry that we have been unable to offer you a loan.
If you would like further information regarding how the credit check may have impacted your credit score you can visit:
https://www.moneyhelper.org.uk/en/everyday-money/credit-and-purchases/what-to-do-if-you-have-been-r…
If you would like more information from us please contact us at contactuk@shophumm.com
Kind regards,
humm
I am on humm for a ADHD and Autism…
I am on humm for a ADHD and Autism assessment. Even though I have a disability, they are not accepting that I have a decent amount of money yet unable to work and good credit score plus make mistakes. Due to a mistake on a form, I now have to wait 90 days which is unrealistic and unnecessary and unfair. As I believed I was capable for this I cancelled me NHS Autism assessment. If I can’t pay. Is this fair to me?
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Rebecca,
Thank you for your feedback.
When mistakes happen on the application, we are more than happy to review and amend for potential customers. If the amendment is agreed, we will complete a manual credit review for you.
We believe in treating all customers equally and have a robust lending strategy in place. Unfortunately, we are not able to offer loans to everyone.
Please feel free to contact us via email and we can arrange a call back to discuss if you wish. Contactuk@shophumm.com
Kind regards,
humm
Great customer service
Quick, professional and great customer experience after all. Thales dedicated a few minutes to submit a resolution. Good work!
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi John
Thanks for taking the time to leave your positive review.
Great to hear that Thales was able to assist you to resolve the issue.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy process to enable us to…
Very easy process to enable us to purchase our necessary loft insulation. 100% recommend thank you
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Pamela
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team
Easy to do and perfect for wat I needed…
Easy to do and perfect for wat I needed will defo use again once this one is done
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Millie
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I’m very happy with my experience with huum
I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a practical and helpful option, especially for people who have just gone through a big expense like getting a mortgage for a new home and still need to furnish the house. Being able to split the cost into smaller repayments over time is a huge help and makes it much easier to buy the things you really need and even some of the things you have always wanted. It gives real flexibility and makes shopping much more manageable. I truly think this is a great opportunity for anyone who needs a smart and convenient payment option. Highly recommended.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Thank you so much for your wonderful review, Marcel, and for taking the time to share your experience with humm.
We love the 5 stars and are delighted to hear that the application process was quick and stress‑free. It makes us happy to hear humm has made furnishing your new home more manageable. Making big buys easy is exactly what humm is designed for and it's great to know it’s made a real difference for you. Congratulations on your new home, and thank you again for the recommendation!
If there is anything we can ever do to help you please don't hesitate to reach out to us.
Regards,
The humm Support Team
Vastaus yritykseltä humm Classic
Hi Esther
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Vastaus yritykseltä humm Classic
Hi Akram
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The woman in shop very very helpfully…
The woman in shop very very helpfully and explain all about your service too
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä humm Classic
Hi Eilish
Thanks for providing the feedback
Great to hear that our retail partner was helpful and knowledgeable about our offering.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Vastaus yritykseltä humm Classic
Hi Mykola
Thanks for the taking the time to leave us your review.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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