Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Näytä lisää
Yritys on vastannut
Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Näytä lisää
Yritys on vastannut
Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Yhteystiedot
Yhdistynyt kuningaskunta
- shopheavenlysleep.com
4,7
Erinomainen
198 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered the axel 3 and 2 amazing…
Ordered the axel 3 and 2 amazing quality fast delivery and amazing staff. Highly recommended.
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much for your lovely feedback :)
Excellent service highly recommended.
Excellent service highly recommended.
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much for your lovely feedback :)
Do not trust this company
Do not trust this company
Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .
Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.
Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Hi Fi, we are sorry for the inconvenience caused, as explained before the shipping date has moved numerous times according to some issues at the Belgium port which in turn is causing delays for us. Unfortunately this is completely out of our control and as far as companies taking money and being dishonest to customers that is definitely not us as you can see from our numerous 5 star reviews, if any customer is unhappy with the unexpected delay and has already paid they will be entitled to a full refund upon request the same way you have been refunded. Again we apologise for any inconvenience caused to yourself.
Superb service and product.
Superb service and product.
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep
29. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Top service
Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back
26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Brilliant lads sofa lovely delivery driver brilliant.
Very easy to order off,delivered the next day, delivery driver's couldn't do enough for us, absolutely first class,Susan in the office was brilliant, definitely ordering again
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
The service from order to delivery was…
The service from order to delivery was so smooth.
I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
These guys are amazing very high…
These guys are amazing very high quality and service was amazing i will recommend again 100%
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Extremely easy to deal with
Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?
14. maaliskuuta 2025
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Great customer service and delivery…
Great customer service and delivery guys were great good service would definitely purchase again 👍
14. maaliskuuta 2025
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Excellent
I am happy to say that me and my family are very satisfied with the quality of the furniture we ordered, the level of customer service was outstanding and it was a simple straight forward transaction as well as delivery service that was also very good. Heavenly is a trust worthy company and would highly recommend to everyone- Arham and family
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Good quality products with very…
Good quality products with very reasonable prices, prompt delivery, responsive to queries, shall buy again from them.
14. maaliskuuta 2025
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Fab service and great product would…
Fab service and great product would highly recommend
8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
I placed an order for a kingsize bed…
I placed an order for a kingsize bed and the comfort is great i love the size of it and the service is really good the prices are really affordable than other companies and i recommend it to anyone who is a first time buyer stunning beds
1. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Absolutely amazing service by avees
Absolutely amazing service by avees
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
A big thank you to Heavenly Sleep…
A big thank you to Bash and all the guys at Heavenly Sleep. We just bought a beautiful leather recliner suite, and absolutely love it. More than that, though, you couldn't hope to meet a more helpful and obliging team of people. From viewing our options, to delivery and setting up, they have been amazing. Couldn't have asked for more. Highly recommended.
15. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
I ordered a 3+2 sofa and two Divan beds…
I ordered a 3+2 sofa and two Divan beds with mattresses. I contacted the store before and after putting in the order through their website, Natasha was very helpful in this regards. Delivery was prompt and delivered persons Mervyn and James were brilliant . extremely helpful and cooperative.
I haven't opened up the flat packs as yet but the whole experience so far has been very positive with this company.
13. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Great sofas
A few issues around this being a TikTok sale, however they were fantastic at sorting this and the sofas were delivered as expected and they are both great quality and very comfy. Very happy customers. Thank you
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Thankyou so much :)
Great company and fastdelivery ordered…
Great company and fast delivery ordered a sofa and it absolutely amazing will Def order again thankyou
12. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Heavenly Sleep
Hello Leanne, Thankyou very much
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