The purchase was smooth,and the overall experience was outstanding. I would like to express my deepest gratitude to ( Giselle Gorrie ) for her exceptional support and highly professional customer ser... Näytä lisää
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Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Näytä lisää
Yritys on vastannut
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Näytä lisää
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I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Yhteystiedot
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Yhdistynyt kuningaskunta
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Erinomainen
330 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Workbook on Ship cyber security
Overall the coverage is complete. Quite useful in some areas
8. tammikuuta 2024
Vastaus yritykseltä Witherbys
Hi Nicholas, thanks for leaving us a review. We always aim to produce the best content in our books and would welcome the opportunity to hear in further detail the ways in which this one could be further improved in subsequent editions. Any additional feedback can be sent to marketing@witherbys.com. Thank you.
Vastaus yritykseltä Witherbys
Hi Brandon, thanks for your great review.
Fast and easy ordering process
22. tammikuuta 2024
Vastaus yritykseltä Witherbys
Many thanks for your kind review!
Found the book I wanted but…
Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and other interesting information...Which I did enjoy, but secondary...
Online purchase process was direct and easy.
Price was about what I expected, shipping was a surprise, but I am not used to international shipping costs... bottom line...I am satisfied and would purchase again from Witherbys.
Regards
Chris L.
20. tammikuuta 2024
Vastaus yritykseltä Witherbys
Hi Chris, thank you for taking the time to leave such a great review. We aim to continue enhancing our customer experience so take any feedback on board. We are delighted to hear you are happy with your purchase.
Vastaus yritykseltä Witherbys
We are sorry to hear about your issues accessing your eBook. A member of our team has been in touch to assist further and I hope this allows you to access your account. If you have any other issues, please do let us know.
Generally response is quick
29. joulukuuta 2023
Vastaus yritykseltä Witherbys
Hi George, many thanks for your great review!
Not good
Further to my last. Witherbys has reached out to me and perhaps my last review was unfair. Lets try again.
21. tammikuuta 2024
Vastaus yritykseltä Witherbys
Thank you for taking the time to leave us a review. We are sorry to hear about your experience and a member of our sales team has been in touch to assist further with your orders and applicable discounts. In the meantime, if I can help further, please do let us know.
Package arrived soaking wet
Package arrived soaking wet. Fortunately, the two books were wrapped in bubble wrap which keep them dry.
Very quick delivery.
17. tammikuuta 2024
Vastaus yritykseltä Witherbys
Many thanks for leaving us a review. We strive to make sure all our products arrive securely and safely so are dissapointed to hear about your delivery experiences and will feedback to our couriers.
Ease of purchase
Ease of purchase. Shipped very quickly (international - USA delivery).
9. tammikuuta 2024
Vastaus yritykseltä Witherbys
We always appreciate positive feedback - thanks for your great review.
User friendly and efficient / custode dues
User friendly and efficient
One remark concerning deliveries on Europe continent , some custom dues are claimed by UPS services , to be paid on the parcel reception to UPS.
13. joulukuuta 2023
Vastaus yritykseltä Witherbys
Thank you for your kind review. We are continually working to make sure customers are aware of any custom charges that may apply.
Vastaus yritykseltä Witherbys
Hi Atsushi, thanks for your feedback. We are sorry to hear about your experience, however we hope you are happy with your purchase.
Vastaus yritykseltä Witherbys
Thank you for such a great review!
Practical Guide to SIRE 2
You need to edit the publication from fleetnotes.witherbyconnect.com in order to add your comments at the "comments" section.
6. joulukuuta 2023
Vastaus yritykseltä Witherbys
Hi Nikon, we are sorry to hear of your issues accessing the online content on Witherby Connect. A member of our team has been in touch to assist further and provide access to the additonal functions. Should you need any further help, please let me know. Thank you.
Good delivery time
Good delivery time, good quality of the product the only think is we have to pay the custom fees at receipt of the book even if the delivery to Italy was already more than the value of the book
5. joulukuuta 2023
Vastaus yritykseltä Witherbys
Hi Andrea, we are sorry to hear about the issues re custom fees. This is something we will look into. Thanks for taking the time to leave us an otherwise great review.
Customs Fees at the delivery .Hello ,The book Was well protected…
Hello ,The book Was well protected during the transport it's very important for me .
The only critic is for UPS and his subcontractor :
There was an extra price of 22 euros due to the customs fees. The UPS subcontractor told me about this extra price at the delivery without giving to me any official paper .
Best Regards.
Me that i must pay
14. joulukuuta 2023
Vastaus yritykseltä Witherbys
Hi Georges, we are sorry to hear about the issues re custom fees. This is something we will look into. Thanks for taking the time to leave us an otherwise great review.
Quick and easy navigating and delivery
My purchase was extremely quick, easy and arrived very fast.
19. joulukuuta 2023
Vastaus yritykseltä Witherbys
Many thanks for your kind review.
Custom declared value higher than actual cost result in more handling fee and tax paid
The invoice attached to the UPS couriered parcel was declared at S$418.65 and handling fee and GST to be paid was $54.90 at our end. The book cost 170.82GBP equivalent to S$300.25 per my credit card exchange rate. The value declared is way too high. Please investigate where went wrong.
1. joulukuuta 2023
Vastaus yritykseltä Witherbys
Hi, we are are sorry to hear about the custom fees issues. A member of our team will look into this and get back to you with more information. Please let me know if I can help further.
Vastaus yritykseltä Witherbys
Many thanks for taking the time to leave us a positive review.
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