Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Näytä lisää
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First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Näytä lisää
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Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Yhteystiedot
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Yhdistynyt kuningaskunta
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Keskitasoinen
262 arvostelua
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On vastannut 75 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Parfait
J’ai vite reçu mon colis après l’avoir commandé , état parfait , le pull me va bien , je suis satisfait de mon achat.
12. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Nass, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great experience
Fast delivery, great products, and cool packaging. Great job, nice experience, I will buy more!
1. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Garrett, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Abinel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Very well pleased
Very well pleased! Although one of my items were missing they issued a refund pretty fast! Thank you
12. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The shipping took a bit longer than…
The shipping took a bit longer than expected to arrive.
29. helmikuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Hello Marcos, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Dan, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The size of the hat was very small on…
The size of the hat was very small on my head. It feels like a childrens hat that im wearing.
Im hoping i can swap it out for a larger size if possible.
24. helmikuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Hello Chris, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Très bon produit
Très bon produit, délai de livraison plus que correct. Je suis très satisfait de mes 2 t-shirt de la meilleure équipe de F1 !
17. helmikuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Baptiste, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Easy shopping
Presentation of merchandise was appealing, prices reasonable, a good shopping experience
13. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Leah, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Nice t shirt value for money and good…
Nice t shirt value for money and good quality would recommend come on mercedes
13. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Robert, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
order came fast🙏🙏
13. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Matt, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Lewis hamilton
13. helmikuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Donovan, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Très Déçu
J’ai attendu longtemps pour avoir cet article.
C’était marqué disponible, j’ai passé m’a commande. Malheureusement, vous avez annulé ma commande !!! Très déçu
10. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Hello Jimmy, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Cian, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Fast and really good quality!
6. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Zunain, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Hello Kaan, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Excellent gift
Delivery very quick and well packed, cap very well recieved and excellent quality as usual, lego is a 21st Birthday present so not opened yet
9. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Jean, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Super easy shopping experience and…
Super easy shopping experience and quick delivery!
13. maaliskuuta 2024
Vastaus yritykseltä MERCEDES-AMG PETRONAS F1 Team
Nicholas, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
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