Scam
Scam. Beware.
Took my deposit, but then ghosted me at pick up time. Eventually responded, said it was my fault for "not paying the real price". Extortion tactics. Stay away.
17. elokuuta 2026
Oma-aloitteinen arvostelu
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Yrityksen tiedot
Yrityksen kirjoittama
At Shelby Auto Transport, we are committed to providing exceptional customer satisfaction by delivering reliable and secure transportation for vehicles. Our team of Transportation Specialists ensures that all your needs are met, and your vehicle is handled with the utmost care to provide you with peace of mind. Countless people fall victim to the "bait-and-switch" quote scam in the car shipping industry, where companies offer unrealistically low prices, then suddenly demand hundreds more once your car is hooked up. Shelby Auto Transport breaks this cycle by providing honest, transparent pricing and reliable service from day one. We founded Shelby Auto Transport after watching close friends get burned by the industry's notorious "bait-and-switch" pricing scam. They were quoted a cheap rate to move their family car, only to have the broker demand an extra $600 at the last minute while holding their vehicle hostage. Seeing that stress and dishonesty firsthand broke my heart. We knew families deserved better. We started this company to bring absolute transparency, upfront honesty, and genuine care back to vehicle shipping. We never use fake low prices to trap you; we treat your car like our own.
Yhteystiedot
9415 Culver Blvd, 90232-2616, Culver City, Yhdysvallat
- 4244531800
- support@shelbyautotransport.ocm
- shelbyautotransport.com
2,7
Välttävä
9 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
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Shelby Auto Transport moving my son’s car to college
Just used Shelby Auto Transport to move my son’s car from Los Angeles to Indiana! It was a last minute pick up (another high rated auto transport company dropped the ball!) it was just horrible experience scheduler person did ok communicating but I was getting calls and updates that made no sense from 2-3 different phone numbers telling me they are dispatchers and the I would have to chase the assigned agent down who would give me an update but then 15 mins later give me completely different outcome! Long story short I had to drive 96 miles from Hanover, IN to somewhere outside Cincinnati, OH with my son in the middle of the college drop off time which is a difficult time to pick up the car and drive it back!!! Mind you I have paid for “door-to-door” service. To do so I was promised a discount, not much 8.7% just to basically cover gas for the car “recovery mission” just to face insults from the responsible agent and accusations of posting bad reviews and such. My honest assessment is Shelby is as bad as MOST other transport companies. I would NEVER EVER under any circumstances use Shelby again and neither should any of you looking to transport the car from point A to point B
24. elokuuta 2026
Oma-aloitteinen arvostelu
Be aware!
Be aware! Scam broker!
If you not give them your car they will spamming your phone number and email.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Agreed delivery on Aug 18th estimated…
Agreed delivery on Aug 18th estimated and we've double confirmed dates with broker. But on Aug 15th, broker insulted driver and forced to deliver 3 days earlier than agreed date. They tried to deduct $250 from the payment. They never confirm dates with costumer,
They themselves deceived their customers and are generally irresponsible.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Shelby auto and Ray are nothing but…
Shelby auto and Ray are nothing but professionals from start to finish… this is the 2nd time I’ve used them for cross country car shipping buying and moving. Ray will stay in constant communication with you letting you know where your vehicle is and when it’ll get there. Great communication with the drivers too. No upsell or holding your vehicles hostage, what your quoted is what you get and some of the lowest quotes I’ve found- thanks again Ray- BV
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shelby Auto Transport
Thank you so much for your continued trust, BV! We’re honored to have helped you with cross‑country car shipping not once, but twice. Ray and our team take pride in keeping communication clear and constant, ensuring you always know where your vehicle is and when it will arrive.
We’re glad you appreciated the straightforward pricing and smooth coordination with our drivers, no surprises, just reliable service. Your support means a lot, and we look forward to assisting you again whenever you need safe, professional transport.
Great job done by Ray..👍
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shelby Auto Transport
Hello Ash!
Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear you had a great experience with Ray and our team. At Shelby Auto Transport, we work hard to ensure every shipment is handled with care, professionalism, and reliability.
Your support means a lot, and we look forward to serving you again in the future.
Irresponsible and scam broker
25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shelby Auto Transport
The negative review posted here comes from a location in Georgia (country in Europe) not from USA, which makes it clear this is not from a real customer of ours.
We want to clarify for our customers that Shelby Auto Transport is a U.S.-based auto transport company. We operate only within the United States and do not provide any international services.
Shelby Auto Transport is not a broker, we are a direct auto transport service provider.
Unfortunately, competitors sometimes post false reviews in an attempt to mislead people. Please know that this review does not reflect our business practices or the experiences of our actual customers.
We encourage you to read the many genuine reviews from real clients who have shipped their vehicles with us successfully. Shelby Auto Transport remains committed to transparency, reliability, and professional service.
Samantha from Shelby Auto Transport was…
Samantha from Shelby Auto Transport was amazing she helped me understand the process of moving my camper van from Alabama to Ohio. No hidden fees, just great service
2. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shelby Auto Transport
Hello Ethan, it's fantastic to hear that Samantha could help you understand the process and provide a transparent, high-quality service. At Shelby Auto Transport, we aim to make every client's experience as smooth and straightforward as yours. Thank you for choosing us, and we're here to assist with any future transportation needs!
Alex at Shelby Auto
Shelby Auto Transported my BMW M8 Competition From New York to LA. Originally I was looking to work with a different company, but once I spoke with Alex from Shelby, I knew they were the right fit for me. From pricing to speedy time frames, they exceeded all my expectations by a mile. Throughout the entire process, they gave me status and location updates and made sure everything went smooth and sound! Cheers to you guys for your upmost customer service.
3. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shelby Auto Transport
Hi there, it's so rewarding to hear that we were able to exceed your expectations in transporting your BMW M8 Competition from New York to LA! We're glad that Alex and our team made the process smooth and kept you updated throughout. Your satisfaction is our main aim at Shelby Auto Transport. Here's to many more successful journeys together, and remember, we're just a call away for your future transportation needs. Thank you!
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