Shammy Shack Arvostelua 28

My son ordered two items for which money was taken, but nothing was ever delivered. We are now on our sixth attempt to contact the company, all to no avail. WhatsApp, Messenger and email messages are all being ignored. Customer communication is completely non-existent and I would certainly suggest using other providers in future.

Item never received. Demanding refund or I'll cancel with my cc.

Quality is good, delivery on time.

I ordered some grips for a new stick and ordered it with next day delivery. I have yet to receive my delivery - I emailed the Shammy team and have had no reply either.
Have previously used this company with no issue, however this time it has been very disappointing.

Delivery was longer than expected.
Product very good.
Comunication very below par...

I keep getting emails saying i need to pay tariffs. I paid shipping do ????

Ordered three personalised grips. Two were absolutely perfect. One was faulty. I have emailed shammy shack three times now without any response. Really poor customer service!

I recieved my order over a week after the expected delivery dates. My delivery was supposed to take 3-4 days however it did not and I was not informed or anything throughout this

Placed order on 9/19/25. Emailed on 9/29/25 for an order update. Received email back that it will take max 3 weeks. Emailed on 10/9/25 that I have not received my order. Did not hear back. Emailed again on 10/15/2025. Still have not heard back. They took my money and now are not responding.

Product is great but the description had said i would be contacted to have input into the colors i recieved. Despite emailing i was never contacted and just sent a generic mixed box

My package still hasn't been delivered I ordered it a month ago

Superb grips and superb service & delivery. Have ordered 3 for £10 (to make the most out of the site) several times now and even getting to the point where teammates ask for advice and direct them to ShammyShack and they ask me to add 1 for them to my order to save on postage!! Great work guys.

Delivery took over 1 week from confirmation of despatch not 2-3 days as suggested.
Not all required colours were in stock either so had to order alternatives.

I placed an order on July 31. I was charged on August 1 today is August 20 and I have not received the order. I’ve sent two emails in regards to the shipment. I have no delivery updates as of today. It’s a small tiny order for two stick grips and it’s been three weeks and no updates and no product..

I orderd But it takes to long

Ordered a selection of grips for my hockey club. The white ones were perfect, and had been in contact via WhatsApp for a request on thread colour, but the blues ones were very different to the advertised colour. Got in contact and Jeremy was very helpful with reordering in the right colour at a discount. Would've been helpful to get colour confirmed before placing order.

I still haven't received my order or any info as to where it is or when it will arrive, it's been a month. The Shop app is too invasive for what i want. if thats the only way to track I will switch companies.