Company provided a full refund and their communication was better than expected. Their product is very good, but their website isn’t user friendly when ordering. There’s no review before submitting... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I was skeptical. I was VERY skeptical that my gummy bear addiction could be satisfied with these snacks. I hate fake sugar taste (and anything not HFCS or sugar is fake sugar), but what convinced... Näytä lisää
Yritys on vastannut
The fine-print subscriptions are just the start of their sketchy practices. They follow it up with a half dozen instant add-ons with deceptive buttons that fool you into clicking them and there's no... Näytä lisää
Yritys on vastannut
My boyfriend Eric Leidinger put in an order for a product we actually would have probably bought again and often. But the hidden subscription sending an abhorrent number of candy bags to our door at a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Yhteystiedot
We are open M-F 8AM - 5PM PT, Yhdysvallat
- 5623585945
- support@eatshameless.com
- shamelessfoods.com
3,0
Keskitasoinen
292 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Product and Customer Service
Company provided a full refund and their communication was better than expected. Their product is very good, but their website isn’t user friendly when ordering. There’s no review before submitting the order which caused my issue.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
I love the shameless products I haven’t…
I love the shameless products I haven’t found a flavor. I don’t like.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
I am rarely wrong, and even more rarely admit it. I was wrong.
I was skeptical. I was VERY skeptical that my gummy bear addiction could be satisfied with these snacks. I hate fake sugar taste (and anything not HFCS or sugar is fake sugar), but what convinced me to try them was my GLP1 fiber needs, so I thought it was worth the risk, given what the medication was costing me, to find a better alternative.
OMG, I love these. I am so glad I got the box of 40, and I even agreed to the subscription - another hurdle surmounted. These are just as good as high fructose corn syrup and cane sugar, and if this company comes up with other substitutes (for my CoffeMate, for example), I am IN.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Your feedback just made our whole team smile — thank you so much!
We love that you took the leap despite your skepticism, and we are SO glad the gummies delivered! You are absolutely right that the bar was high — matching the real thing is exactly what we set out to do, and hearing it from a self-described gummy bear addict means everything to us. 🐻
Solid product, Shameless business practices
I like the products ordered roughly $100ish of various items.
Noted on the order itself the business engaged in multiple attempts to addon, upsell, and trick the user.
So much so I almost backed out of the order.
But I went forward with it anyways cause hey maybe they are good gummies(they are)
I remember distinctly being asked if I wanted to subscribe for re-up
I chose to decline that offer
Figured I would wait till I tried them
Well behold this morning I get an email saying hey your shipment is about to be ready
I said odd cause I already got it a month ago
Well they decided I didn't opt out and were getting ready to charge me again for another shipment
I head to the site, find a way to unsubscribe and move on with my life
Sadly I probably would have bought more from them but due to the very clearly designed to trick the end user website
I will not be following up with a future purchase
Guys simply put let your product stand on it own don't play a game of gotcha at checkout.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for taking the time to share this — and we're really glad the gummies hit the mark! 🐻
We hear you on the checkout experience, and we are truly sorry it felt that way. Your feedback about the subscription enrollment is something we take seriously. We are actively working to make the checkout process clearer so that customers feel confident in exactly what they are agreeing to — no surprises.
Your point is well taken — a great product should be able to stand on its own. We agree completely. 🙏
Great candy a little pricey but great candy
I first thought I would try them. Then I wish I could afford more. I just love them.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for trying our Shameless gummies! Watch for our promotions in the future. Our discounts may help you afford more in the future.
Please don't fall for the TRAP, Never again!
I saw someone else state their practices are sketchy. SO TRUE. Please don't fall for the TRAP.
There is NO "view cart" option before you purchase via mobile, which accounts for probably 70% of their orders. So you never see a total, never see the subscription fine print either. Why? Because the prices are extremely high. The product is OK, but NOT for a $135 monthly subscription for 40 small bags of candy. To see the price, I went through PayPal, which usually defaults back to confirm the total with the merchant. THIS DOES NOT. It auto-pays, and then you don't receive an order confirmation including the price. THEN they send the shipment email (no price) AFTER it's out the door, so you can't address it before the order goes out. When I called customer service, they said, "Sorry, the order is gone, and for your troubles, we will take off 30% from your next order." NEXT? Not the order they just scammed you out of! Unethical practices, intentional withholding of prices/totals/order confirmations from their customers. Just be transparent! Perfect name for the brand, though, not for the food, but for their customer service and mobile site user experience. SHAMELESS. I will be returning to sending as soon as I get it!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for taking the time to share your experience. We're truly sorry to hear your interaction with us left you feeling this way — that is never our intention and not the standard we hold ourselves to.
We want to address your concerns directly. Our checkout process, including pricing and subscription terms, is designed to be presented clearly before purchase is confirmed. That said, we genuinely hear your feedback about the mobile experience and the visibility of order totals, and this is something we are actively reviewing.
Regarding the resolution offered by our customer service team — we understand how frustrating it must have felt to be offered a discount on a future order rather than a resolution on the current one. We typically offer a store credit or a refund, so we'd like to look into this confusion.
Please reach out to us directly at www.shamelesssnacks.com via live chat Monday through Friday, 8AM–5PM PT and ask for Watson. We will ensure your return and refund are handled promptly and fairly.
Great product, great customer service
Great product. So delicious and can't believe it's low sugar and low calorie. Excellent customer service. This business is honest, easy to get in touch with and swiftly addresses issues.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for this amazing review — it truly means so much to us! 🙌 Delicious AND guilt-free is always the goal, so we love hearing we're delivering on that! 🍬
Your kind words about our team mean just as much as the product praise — being honest and easy to reach is something we take real pride in. We'll make sure the whole team sees this! 💙
Thanks for being such a fantastic supporter — we can't wait for you to try more flavors! 😊
Shameless Snacks are delish
Shameless Snacks are delish! I am enjoying all the flavors, as I just ordered a huge box. When I am craving something sweet, I just crab a few and my craving is satisfied and I know that I am not indulging in a lot of calories. The flavors are amazing and I haven't found a flavor that I didn't like yet.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
We LOVE this so much — thank you! 🎉 A huge box?! Now that's what we call being prepared! 😄
That's exactly the Shameless Snacks experience we aim for — satisfying that sweet craving without the guilt! 🍬 We're so thrilled you're loving every flavor so far, and we hope you find a new favorite in every bag!
Thank you for being such an amazing fan — you made us smile! 💙
These products taste great!
The product tastes great and the company is very quick to respond if you have a question or concern.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for the kind words! 😊 We're so happy to hear you're loving the taste — and we'll always be here whenever you need us! That's a promise. 🙌
We hope you continue to enjoy every bite!
These gummies are delicious
These gummies are delicious. They're the perfect texture, and I love the variety of flavors. It's amazing to me that they can be low calorie, low carb, and high fiber, which I have a hard time getting in my high protein diet. You don't just get a tiny little bag; it's actually a good size snack.
I would highly recommend these to anyone trying to get more fiber in their diet or just looking for a low calorie snack.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you so much for this wonderful review! 🙌 We love hearing that the texture and flavors are hitting the mark — we put a lot of care into getting both just right!
You nailed exactly what makes Shameless Snacks special — low calorie, low carb, AND high fiber without sacrificing on taste or portion size. The perfect complement to a high protein diet! 💪
We really appreciate you recommending us to others — that means the world to us. We hope you continue to enjoy every bag! 😊
I absolutely LOVE Shameless Snacks!
I absolutely LOVE Shameless Snacks! I can eat the whole bag and not feel guilty about a sweet treat, because it’s only 3 grams of sugar a bag!
The only flavor of all the wonderful flavors that I didn’t like is the cola flavored. All the rest are WONDERFUL!
Their customer service is the best, too!
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Wow, thank you so much for this — you just made our whole team's day! 🎉 We are SO glad Shameless Snacks has become your guilt-free go-to! 3 grams of sugar and a whole bag to yourself? That's the dream! 😄
We totally appreciate the honest feedback on the cola flavor — we're always listening and love knowing what our fans think. But we're thrilled the rest of the lineup has you hooked!
And a huge thank you for the shoutout to our customer service team — we'll make sure they see this! 💙
I stopped subscription in February
I stopped subscription in February. I received a charge in March.
I have proof of my cancellation but I can’t seem to connect with customer service. They don’t email or call so I can get this straightened out.
I’ve tried calling, emailing leaving messages. This is the worst customer service I have ever dealt with.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for your feedback—we’re sorry to hear about your experience.
We want to make sure we’re able to properly assist you. Our customer service team is available Monday–Friday, 8AM–5PM PT, and the fastest way to reach us is through the Live Chat option on our website.
When you have a moment, please visit our site, click on Live Chat, and ask for Watson. We weren’t able to locate an account using the name on this review, and we'd like to look into this issue immediately.
Make sure you send what is ordered
It's been good but they sent me a sour pack n I dont do sour so I had to throw it in the garbage
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for your feedback—we’re sorry you received a flavor that didn’t meet your preference.
We’d be happy to make that right for you! Please visit our website and click on the Live Chat option to connect with an agent, and we can arrange a reshipment with a flavor you’ll enjoy.
Fantastic product zero service They…
Fantastic product zero service They provide an email address to contact for service but apparently no one monitors it or responds. I wanted the change my frequency and quantity but could not get a response. I finally had to cancel and re-subscribe to get what I wanted.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for your feedback.
We sincerely apologize for the delay in our response. Our system processes emails on a first-in, first-out basis, and when multiple follow-ups are sent in quick succession, it resets the position of the conversation in the queue. We understand how frustrating that can be and truly appreciate your patience.
Your request has now been handled, and we’ve responded to your emails accordingly.
Thank you again for bringing this to our attention—we’re here to assist with anything further you may need.
Vastaus yritykseltä Shameless Snacks
Thank you for the positive feedback on our customer service. We stand ready to assist whenever you need us!
Worst possible customer service 😡
I was inadvertently signed up for a subscription. When I received a notice that a shipment was processing, I IMMEDIATELY contacted customer support and was told that there was nothing they could do to stop it. I was then informed that I should cancel the subscription online to prevent any future deliveries BUT **there is no way whatsoever to cancel your subscription online.** 😡
I had wanted to refuse the package delivery and have it sent back to the vendor (because, of course, they have a crappy return policy), but Uni Uni only DELIVERS packages, they will not accept them.
Even if I wanted the product, at this point I am so disgusted with the way they handled eveything, that I will be dumping the package in the trash.
SHAME ON YOU, Shameless, for your truly awful computer system and your completely sh*tty customer service.
Horrible company. AVOID!!!! ⚠️
Addendum (added 3/30/2026):
After she reached out, I spoke with Sharon Watson (liason between the customer and the CEO of Shameless). She acknowledged that there were some issues that the company could improve upon and expanded on some of the ways they are trying to be more customer-friendly. While I will not order from them again, perhaps in the near future, other customers might benefit from these positive changes.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for sharing your experience—we’re truly sorry for the frustration this caused.
We understand how upsetting it must have been to feel signed up for something unintentionally and then unable to stop an order in time. That’s not the experience we want for our customers.
To clarify, subscriptions can be managed and canceled online through the customer portal directly from our website at www.shamelessfoods.com, scroll to the bottom and click on subscriptions. We sincerely apologize for any confusion or difficulty you encountered.
We’d really appreciate the opportunity to make this right. Please reach out to us directly via live chat and ask for Watson as we are unable to locate your account using the name on this review, and we’ll work with you toward a resolution.
They're the gold coins of the healthy snack world
The fine-print subscriptions are just the start of their sketchy practices. They follow it up with a half dozen instant add-ons with deceptive buttons that fool you into clicking them and there's no way to go back, my total doubled with one mis-click. Their automated customer service will reply to your requests as soon as they are sure the order is shipped and can't be adjusted. They could be the best snacks in the world, I'll never buy from them again.
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for your feedback—we’re truly sorry to hear about your experience.
What you described is not the experience we want for our customers, and we understand how frustrating it must have been—especially if your order total changed unexpectedly and you felt unable to make adjustments in time.
Our goal is always to be transparent during checkout and responsive when support is needed. We regret that we fell short in this instance and take your concerns seriously.
We’d also like to clarify that our customer service team does not delay responses until orders have shipped—we work to address inquiries as quickly as possible. That said, we’re sorry we did not meet your expectations.
We appreciate you bringing this to our attention, and we’d like the opportunity to make this right. A member of our leadership team will be reaching out to you directly to assist further.
I really enjoy these gummy’s a lot
I really enjoy these gummy’s a lot. But the company has a lot of issues getting back to people and the customer service department needs an upgrade. You are a business you’re selling a product. You need to answer questions to your clients and customers to assure that they’re getting a good product and satisfactory. Customer service is a step one to this process. I’m a business marketing major and you guys are doing everything wrong. You would sell more product if you had a better system. Unfortunately I will not be purchasing anymore because it is frustrating to cancel a subscription or even to get in touch with someone about a concern or a unsatisfactory complaint but no one wants to reach out and learn more about that how to be better it’s really too bad.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for your feedback. We take all customer feedback serious and use it to improve all areas of the business.
After reviewing your account and communication history since October 2025, we can confirm that each of your emails was responded to within one business day by our team.
We also came across your 5-star review from late November and truly appreciate the kind words you shared about your experience with our customer service and products. While we’re grateful we were able to meet your expectations at that time, we’re sorry to hear that your more recent experience hasn’t felt the same.
Our management team will be reaching out to you directly to see how we can further assist and work toward rebuilding your trust.
Sour gummy candy
I tried their variety pack of "sour gummy candy" and it was very refreshing to try candy that actually tastes like fruit. Even better, the ingredients aren't terribly bad for you.
The only thing I think they could do better is quality control because some of the pieces are too hard, too chewy, and difficult to eat while most are a perfect soft and gummy consistency.
Thank you :)
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you so much for giving our variety pack a try and for sharing your thoughtful feedback! 😊
We’re so glad you enjoyed the real fruit flavors and cleaner ingredients—that’s exactly what we aim for.
We also really appreciate you calling out the texture inconsistency. That’s helpful and something we take seriously, as every piece should have that perfect soft, gummy bite. We’ll be sure to share this with our quality team so we can continue improving.
Thanks again for your support—we’re happy to have you as part of the Shameless Snacks family! 💛
BEWARE
BEWARE! I only did a one time purchase and they AUTOMATICALLY signed me up for a subscription. I MADE SURE TO CLICK THE ONE TIME PURCHASE BOX. There are other brands that have similar products that you can buy in store. Avoid this brand.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Shameless Snacks
Thank you for sharing your feedback. Please rest assured that we would never enroll you in a subscription without your consent. We sincerely apologize for any issues that occurred during the ordering process. Our customer service team has reached out to you via email today to address and resolve any outstanding concerns. We truly regret any inconvenience this may have caused.
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