Beware of the "Casual cotton and linen dress" for $54.99
I ordered this "Casual cotton and linen dress" on sale for $54.99 USD regularly $109.00 USD on 11 April 2026. This "dress" is nothing more than a square of fabric with 2 pockets, worth about $5 at most. It is unacceptable and I am requesting a full refund and a return shipping label. I will update my review when customer service completes the return.
Although they advertise they want customers to be satisfied, they have told me there is nothing wrong with the item they sent me (other than it is of unacceptable design and quality, which they do not admit). Their stated policy, irregardless, is "We want you to love your purchase! If for any reason you’re not completely satisfied, we gladly accept returns ." THIS IS PATENTLY UNTRUE given my experience.
Still trying to get a return address so I can get a complete refund as of 13 May 2026
Finally, 6 June requesting credit card cancel the charge since the company has refused to give me an address to return the item. They offered 15%, up to 55% refund over the past months, but all I want is 100% refund upon return, per their policy
Now, finally, as of 11 July the company has given me a complete refund, just as the credit card was preparing to credit their charges. Totally unacceptable product and customer service. Why should that take 3 months if they were going to give me the refund as per their policy? Big WASTE of TIME
6. toukokuuta 2026
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