Serem Clinic Arvostelua 

9
•
TrustScore 3.5/5 tähteä

3,4

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Yrityksen tiedot

Yrityksen kirjoittama

Serem Dental Clinic is a leading provider of world-class dental treatments tailored for international patients. Specialising in dental tourism, the clinic combines advanced technology, skilled professionals, and exceptional care to deliver stunning smiles to patients from across the globe.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

9 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(9)

9 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The quality of service from Serem…

The quality of service from Serem clinic, Istanbul is very bad. The treatment from the dentist Dogan Aras was very bad and sub standard. He put an all on six on that was stabbing into my gums and had gaps and was not made properly and was happy with the result which shows he lacks professional skill and integrity. He also added unrequired treatment to increase costs. The treatment by this clinic has resulted in permanent damage and harm to my gums and teeth. When they fail they expect the customer to cover the addition costs to have treatment in Turkey. They ask for cash so if you try and get a refund they can ignore you, while with card payment you can request a charge back from bank and get your money back. The sales team are only motivated by money and will make promuses the clinic does not uphold, so you commit to treatment. Serem clinic sales team apply increased costs and tell you what you want to gear to make you agree with treatment from them. Do not trust Serem clinic, the treatment is sub standard, they do not uphold promises, they apply hidden costs and unrequired treatment to make more money from you, and never pay by cash this and other clinics request cadh so they can withold cash if you want a refund.

21. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Наш прекрасный опыт с клиникой Serem

Остались с мужем очень довольны работай врачей и сопровождением клиники Serem. Пообщавшись в соцсетях со многими клиниками выбрали эту. Нам понравилось сразу общение с Азизой- четкий вопрос и быстрый четкий ответ. Сопровождение было с момента прилета и на протяжения всего прибытия на лечении- в прямом смысле слова 24/7. Огромное спасибо Азизе и Розе, всегда быстро реагировали на все наши вопросы. Ставили с мужем импланты и по 28 циркониевых коронок. Приезжали 2 раза в апреле 2026 на 5 дней и в августе 2026- на 10 дней. Очень довольны работой врачей, персоналом, очень дружный коллектив. Уехали довольные новыми зубами и улыбкой, даже немного отдохнули, нам предоставили прекрасный отель. Спасибо огромное всем кто заботился о нас!

31. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Великолепно

Здравствуйте. Я долго выбирала клиники причем в разных странах, но остановилась на клинике Serem и ни секунды не пожалела. Это был безупречный сервис и результат. Я благодарю всех за возможность снова улыбаться и радоваться жизни. Золотые руки доктора Илкихана сделали невозможное. Менеджер Азиза обеспечила мне комфортное пребывание в Стамбуле. Спасибо вам большое .

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Big mistake getting treatment from Serem Clinic

Getting treatment from Serem Clinic was a big mistake. The treatment I received was appalling. They over shaved my bottom molars leaving them hypersensitive and causing nerve damage and the need for emergency dental treatment. They made a treatment plan then changed it when I arrived. Added extra costs that were part of treatment plan. Fitted a substandard all on six which had gaps, food traps, did not look realistic at the back, had artificial gum on it which was still white and extremely bad in many other ways. This clinic should not have a health tourism certificate as the standard of treatment is terrible. I have initiated cash back on card payment, will be starting a medical malpractice claim and reporting them to the Turkish Health ministry. I would not recommend this clinic to anyone.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Serem Clinic-logo

Vastaus yritykseltä Serem Clinic

hello Mr. Hussain Miha

we have confirmed that your guarantee on the treatment still on
we shared a lots of details by our
manager's whatsapp and the translator up on your request

we gave you all the medical reports that you need

the extra cost was for the extra treatment that our dentist confirmed that you need it and we explained on the messages the medical reasons as our translator explained that to you while you were in the clinic and you accepted, the extra treatment was informed about after you came to turkey because the dentist saw an extra treatment should be done after checking the x-ray here in the clinic

because you are our patient and we want to help you we are asking you over again to come to turkey for fixing your teeth because you still have the guarantee which is for the treatment

we hope this message finds you well
and we hope seeing you here soon to be able to help you

best regards
Sere Clinic team

Saanut 5/5 tähteä

27 апреля что было подключено встретили…

27 апреля что было подключено встретили привезли мы разместились и в тот же день нам прислали сообщение когда у нас прием мы пришли предыдущие так прошёл всё отлично я кстати даже не пила ни одной таблетки более удаляющие и щас все прекрасно у тебя же конец ещё пока не поставили все очень красиво очень ну а этого очень внимательные и врачи и девочки которые сопровождают переводе очень дороже это вообще это просто Роза действительно очень хорошо и кстати немножко сначала потом на второй через ещё одну примерку другие уже зубы немножко потом через какое-то время время вам ждёт ещё один раз и так несколько раз пока вот последний раз уже все это титановые очень советую я самого искала даже больше года как не могла уже очень боюсь но я вам скажу что напрасно не бойтесь отлично если кому-то надо из затягиваете действительно делаете и чем прям советую эту клинику очень советую

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was a fraid to come over to another…

I was a fraid to come over to another country to do my teeth
But I got in touch with the consultant and explained exactly the details of my medical trip

I bought the flight ticket and decided to go there

I needed 6 dental implants and temporary denture and one side of sinus lifting and bone graft

The painfull part was only when the surgeon did the injection then I didn't feel anything

Everything was smooth the treatment, the services transport

Thanks Serem Clinic and thanks to my consultant and my dental surgeon doctor serkan

Looking forward to come for my second visit to complete my treatment

28. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ни кому не советую эту клинику.

Ни кому не советую эту клинику.
К пациенту не прислушиваются.
Переводчица неизвестно что переводила , в конце вообще нагрубила и выгнала на улицу, так как не понравилась наша критика происходящего. Выдали протезы которые я вообще не могла носить, моё желание что я хочу фиксированные протезы было просто пригнорированно. Все негативные отзывы просто удаляются, вся политика клиники построена на лжи.
Мне очень жаль что я просто потеряла деньги и время.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

WARNING: bad experiences

A friend of ours went to this dental clinic in Turkey and was severely disappointed. After returning to the Netherlands, he experienced serious dental problems. This not only resulted in severe physical pain, but also caused significant mental and financial distress.

The situation became so serious that he required emergency surgery. Despite the clinic’s promises of guarantees, they dismissed the complications as “minor discomfort” and refused to take responsibility or honor their warranty.

What makes this even more concerning is that our friend’s reviews were repeatedly removed and he was blocked by the clinic, preventing him from warning future patients. This gives us the impression that negative experiences are being deliberately concealed.

We have witnessed the consequences of this treatment up close and strongly urge others not to engage with this clinic. What began as a dental procedure turned into a nightmare.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Serem Clinic-logo

Vastaus yritykseltä Serem Clinic

Hello,
We are sorry to inform you that Mr. Robert did not attend his scheduled appointments and decided to continue his treatment at another clinic without completing it at our clinic.

During Mr. Robert’s second visit to Turkey, he was satisfied with the results of his dental treatment and approved everything before returning to his country. He approved the shape and color of the teeth and even joyfully hugged the interpreter due to his happiness with the treatment results.

Normally, if a patient is not satisfied with the results, they are expected to immediately inform the interpreter or the doctor. However, Mr. Robert left happily without indicating any issues. He only informed us after returning to his country.

When he came for his most recent visit and while work was being done on his treatment, he suddenly decided to go to another clinic. He also decided to have some healthy dental implants removed. The other clinic accepted the treatment because he agreed to pay the treatment costs himself.

For this reason, Mr. Robert chose to go to another clinic without seeing the final outcome of his treatment at our clinic.
Additionally, the decision made by Mr. Robert—especially at the mid-stage of treatment—is considered an incorrect decision in any clinic or in any country.

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