Serafene Arvostelua 

122
•
TrustScore 1.5/5 tähteä

1,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Really poor - my name & house name wasn't shown on order so I emailed them immediately asking them to correct & confirm to me that they'd done so, which they did immediately. Starter kit arrived mirac... Näytä lisää

Saanut 1/5 tähteä

I waited 4 weeks to receive nails, which they had already charged my card. Sent and email to cancel order and refund my card. They replied and I still haven't gotten my card refunded, that has been 2... Näytä lisää

Saanut 4/5 tähteä

I’ve used this product and I really can’t believe how good they are. Mine lasted a long time after digging in the sand with my grandson, swimming for hours, cleaning house,… a Pretty regular manicure... Näytä lisää

Saanut 1/5 tähteä

I would give ZERO stars if I could. Product took 18 days to arrive despite “arrives in 6-8 days” claim on site. Return address was Irvine CA despite tracking showing it shipped from China. Colors rec... Näytä lisää


Yhteystiedot

1,6

Huono

TrustScore 1.5/5 tähteä

122 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,6

Kaikki arvostelut

(122)

10 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Placed order on 1/27/25, 2 weeks of runaround on order

Placed order on 1/27/25. Received email that stated my package landed in the US on 2/2/25. Then I received another on 2/4/25 that my package was in my city. A week goes by and no update. When I track it on the website it claims shipping information received on 2/1/25 and gives what they claim is a USPS tracking number, but it is invalid. Now tracking states shipment in transit to next facility on 2/11 at 6:11pm. It is only 2:03pm on 2/11 in the US. This place is a joke. Do not waste your money or your time. I will be filing a claim with my credit card company for a refund.

11. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor quality

Ordered from Serafene as usual brand (Maniko) no longer available in UK.

They come in the same packaging whatever colour you order so you have to open the sealed packs to find out the colour.

They went on well and looked good but within 3 days all , bar 2, of my nails were chipped. I have never had this issue with other brands.

Disappointing and I will not be buying this brand again.

31. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

TERRIBLE customer service, TERRIBLE product

Ordered the starter kit and a removal pen. The removal pen was not in the package and the starter kit contained three sets of the same color. (Not what I ordered). The nails were terrible. They did not cure,.. they stayed soft. They were maybe a step above old school press on Nails. I contacted customer service to try and get the colors that I actually ordered in exchange for the ones I did not. I figured I might as well get what I paid for notwithstanding the quality. They refused to do that saying I should just order the colors that I had previously ordered and spend another $40. They said they were obligated to give me three sets of nails and they did that…doesn’t matter that they sent the wrong color. The removal pen isn’t even necessary because you could peel the nails right off. It’s like having a sticker on your fingernail. What a waste of $60.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just don't do it!!

I've been using this product for approximately 4 months, now I have a nail fungal infection due to moisture between the nail bed & the plastic wrap.
It will take months of treatment for them to recover.
Do not use this product!!!

19. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered on 12th December received…

Ordered on 12th December received emails and viewed tracking which said order had been dispatched then order had arrived in UK and was with local delivery office. Delivery has not happened and tracking has not changed since 18th December. After repeatedly contacting customer support finally got an email saying one of the colors is out of stock and if I confirm I would like to remove this color the order will be shipped. I’ve asked for a full refund let’s see if they are genuine enough or scammers as I suspect.

12. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered 12/6/24 and got an email that…

Ordered 12/6/24 and got an email that they were at the courier 12/11 and another email that they reached the US on 12/18 and another email they are at your local City to go out for delivery on 12/23. Today is 12/29 and after 2 emails to customer service with no reply I received an email that they are out of stock in the wine color and please pick a different shade. How can that be if they are already in my town? DISHONEST …RUN THE OTHER WAY.

29. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The Serafene Gel Nails were fairly easy to apply.

The Serafene Gel nails were fairly easy to put on. They looked great for 2 weeks, then started splitting and small pieces were breaking off. I had to replace 4 nails at that point. By 3 weeks the rest of the nails were splitting and breaking off. This time I will replace them all. I would definitely recommend them as a nail protector since they seem to have done that job well. My nails were peeling and chipping easily and the gel nails have really helped. They did harden and the colors I got were very nice.

21. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Same hardness as my own and my nails…

Same hardness as my own and my nails are super hard. They cured really fast. Quick delivery. Was skeptical to be honest when placing order but have been extremely pleased. These are my go-to gels from now own. I can't tell if they're my own or Serafene! I can grow fairly long nails but mine crack during winter months. Looking forward to the extra protection with Serafene. Thank you! Brilliant product, great looking nails.

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The nails do not stick or harden.

The nails do not stick or harden as shown on your video. The packages come with only numbers on them so no way to tell what color they are. The inside packaging doesn't help either as it is completely see proof. So again can't tell what color you have unless you open the inner package. Way too expensive for this product.

4. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just awful

If I could give these zero stars I would. These sticky stickers roll up into little sticky wads as you try to put them on. Do not waste your money like I did!

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Nails are like stickers and do not…

Nails are like stickers and do not work. The machine is cheap and nasty!! No quality here !!! save your money !! don’t buy this product

24. lokakuuta 2024
Oma-aloitteinen arvostelu
Serafene-logo

Vastaus yritykseltä Serafene

We're truly sorry to hear that you were disappointed with your experience. We strive to provide quality products, and it’s disappointing to know that we missed the mark for you. We’d love to make it right—please reach out to our support team so we can address your concerns directly. Your feedback is valuable to us, and we want to ensure you're completely satisfied.

Saanut 1/5 tähteä

Does not work

Does not work. Great customer service and follow up on the order. But the product needs further development. Not hard enough.

18. syyskuuta 2024
Oma-aloitteinen arvostelu
Serafene-logo

Vastaus yritykseltä Serafene

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service. We apologize that the product didn’t meet your expectations. Your feedback is valuable, and we’re always working on improving our products.

Saanut 4/5 tähteä

These last! …

I’ve used this product and I really can’t believe how good they are. Mine lasted a long time after digging in the sand with my grandson, swimming for hours, cleaning house,… a Pretty regular manicure would’ve chipped on the first day, but these are still going strong a week and a half later I think they’re wonderful. They do take a while to cure, but it’s worth it. Also, they don’t fall off easily yet, they are very easy to remove and don’t damage your nails. I’m very impressed with this product.

31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Really poor

Really poor - my name & house name wasn't shown on order so I emailed them immediately asking them to correct & confirm to me that they'd done so, which they did immediately. Starter kit arrived miraculously due to no amendment, no instructions & white tips are three-quarters of the wrap. Doubt I'll even bother trying judging from these reviews. Utter crap.

6. heinäkuuta 2024
Oma-aloitteinen arvostelu

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