SendMails - Email Marketing & Automation Arvostelua 29

TrustScore 3/5 tähteä

2,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

As a non-profit, we need cost-effective solutions, and SenMails.io has been perfect for us. The platform is affordable, yet it doesn't skimp on features. We've been able to run successful campaign wit... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The software, at its base was an SMPT interface - all was dependent YOU securing a 3rd party SMPT server or else Sendmails doesn't do ANYTHING. Sendmails is WELL aware that its advertised promi... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

In my role as a sales rep in an insurance company, Sendmails.io has been an exceptional tool. List creation, template management are now effortless tasks. Their platform is a joy to use and the demo... Näytä lisää

Saanut 5/5 tähteä

If you’re serious about email marketing, SendMails is a must-have tool. The features are top-notch, the pricing is unbeatable, and the ease of use makes it accessible for both beginners and pros. It’s... Näytä lisää

Yrityksen tiedot

  1. Sähköpostipalvelun tarjoaja
  2. Ohjelmistoyritys

Yrityksen kirjoittama

All-in-one platform to send emails, manage contacts, capture leads and automate your marketing. Engage your customers at every stage of their lifecycle with data-driven email marketing and trigger-based powerful marketing automation.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

29 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Sendmails.io is costly copy of $44…

Sendmails.io is a costly copy of $44 Acelle - Email Marketing Web Application.

They simply copied Acelle product and rebranded as Sendmails and they don't have any server to send emails and we have to use third party SMTP servers Amazon SES, Sendgrid and other APIs to send emails. It will costs extra min. $25/ month for us. Sendmails just offering list storage and doing nothing.

Sendmails charging huge amounts starting $25 per month and $150 lifetime plan by tricking Amazon SES for $1(actually its $25 per month if you send 10k/per day) and You have to bear extra charges for sending emails. This is looting and You can't send any emails as they don't reply to your emails after purchasing plan.

You can do the same work using Acelle - Email Marketing Web Application for sending emails.

You can buy Acelle for $44 only on codecanyon or on Acellemail website

Don't buy Sendmails.io plans and waste your money..!!

Once you buy, Sendmails.io don't give any refunds!

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

REPLICA of ACELLE MAIL SAAS official

It is a replica of ACELLE MAIL SAAS sofware provided by Code Canyon OFFICIAL WEBSITE which is priced for 50$ ONLY at the official website and he is asking 150$ lifetime. Really. Why Pay the amount if the original debeloper is giving full software in just 50$ price with full acces. Only u have have configure and add into your own website sub-domain or use wix subsomain for free. He has just rebrabded the original developer

21. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Complete service failure - All emails go to SPAM - $399 wasted

I purchased SendMails.io LTD for $399 by the end of May 2025 for 100K subscribers, expecting professional email marketing service.

ISSUES EXPERIENCED:
- ALL emails from SendMails.io go directly to SPAM (June 17-19, 2025)
- Not just my main domain - EVERY domain using SendMails.io affected
- Service worked for sending 2 emails after technical fixes, then failed again
- 100% deliverability failure - emails never reach inbox but go directly to spam folder

BUSINESS IMPACT:
- 20,000 subscribers unreachable
- Complete email marketing breakdown
- Forced to abandon platform and return to previous provider that I use successfully with Amazon SES since 5 years
- Significant revenue loss from non-functional campaigns

CUSTOMER SERVICE FAILURE:
- Refused refund despite total service breakdown
- No permanent solution for systematic SPAM issues
- Unprofessional and very slow response to legitimate complaints about broken service
- Only response from customer service is "We are here to help" as an excuse to reject refund claim for non functioning service.

This is not a minor issue - it's complete service failure. When ALL emails go to SPAM, the service is worthless. Losing $399 for a completely non-functional product.

UPDATE: Still waiting for reasonable response from support team. Their only response so far is "As there have been no further updates or queries, we’ll be closing this ticket for now." Clearly a dishonest company.

The proof that they are dishonest is that most of their reviews are fake. If you look closely, you'll noticed that some reviews are duplicated with different names. And you'll also notice that most of them have quite the same length (2 or 3 lines max) which is a very bad sign. I recommand Trustpilot to monitor this account closely.

28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Fraudulant

Fraudulant, promises refund as their platform do not work correctly, been over 1 month, no refund ust lies and excuses!

AVOID this service!!!

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

If you’re serious about email

If you’re serious about email marketing, SendMails is a must-have tool. The features are top-notch, the pricing is unbeatable, and the ease of use makes it accessible for both beginners and pros. It’s really elevated my marketing game.

5. maaliskuuta 2025
Saanut 1/5 tähteä

website not working anymore

website not working anymore, still taking the money, do not buy

7. tammikuuta 2025
Oma-aloitteinen arvostelu
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Evan,

We appreciate you bringing this to our attention. We truly apologize for any inconvenience you may have experienced if the site appeared unreachable. Our team continuously monitors the platform to ensure stability, and as of now, it should be fully operational.

We want to assure you that we never charge customers for services they cannot access. If you believe you’ve been billed incorrectly or had trouble accessing your account, please reach out to our support team directly. We’re here to help investigate any issues and make things right.

Thank you for sharing your feedback—your input helps us improve, and we hope to have the opportunity to restore your confidence in our service.

Saanut 1/5 tähteä

Stay away from these lifetime plans .. stick with name..

Poor deliverability and doesn't work as i assumed to be. Tried with google mail and hostinger's premium email and did everything to make sure it ll work.

18. syyskuuta 2024
Oma-aloitteinen arvostelu
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Manjinder,

Thank you for sharing your experience. We understand how important deliverability is, especially for mass email. SendMails has always been advertised as a “bring your own SMTP” platform, and we generally recommend using a dedicated email service like Amazon SES for the best results with high-volume sends.

One likely reason for the drop in your deliverability is that Hostinger’s SMTP (and similarly, Google Mail’s SMTP) isn’t specifically optimized for sending bulk emails. We’re sorry if that wasn’t clear before, and we appreciate your feedback—it helps us improve our guidance to customers.

Our team also reached out to you on LinkedIn to offer further assistance but haven’t received a reply yet. If you’re still open to exploring options, we’d love to help you optimize your setup using a specialized service. Please feel free to reach out any time—we’re here to support you!

Saanut 1/5 tähteä

Worst support ever i've seen

Worst support ever i've seen. they are not responding my ticket or support chat,
they claim they do about Amazon ses, its not that easy,
I want my money back, or else i'll mark you as scam.

24. syyskuuta 2024
Oma-aloitteinen arvostelu
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hello Sabbir,

Thank you for sharing your concerns. We’re sorry you had a frustrating experience with our support and the Amazon SES setup process. We understand how crucial responsive support is, and we never want you to feel ignored. It sounds like there may have been a miscommunication or a missed response, and we truly apologize for any delay.

Regarding Amazon SES, we do our best to provide clear guidance, but we understand it can be more complex than expected for some users. Our team is here to walk you through any steps you find challenging. We’d appreciate another chance to assist you and ensure you get the help you need.

Please reach out to our support team again—if you didn’t receive our replies, there may have been a technical glitch. We’re committed to addressing your concerns directly. We value your trust and hope to make things right for you. Thank you for bringing this to our attention.

Saanut 5/5 tähteä

I'm quite happy with the send mail

I'm quite happy with the send mail email service. The email campaigns with no limits and the lead capture tools are fantastic!

15. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Ander,

Thank you for the positive feedback! We’re glad you’re enjoying our unlimited email campaigns and lead capture tools. We appreciate your support and look forward to helping you achieve even more success!

Saanut 5/5 tähteä

The email monitoring and comprehensive

The email monitoring and comprehensive analystics have proven quite helpful in helping us to improve our approach. Strongly advise anyone wishing to improve the efficiency of their email marketing!

12. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Elogita,

Thank you for sharing such positive feedback! We’re glad our email monitoring and analytics have helped you refine your strategy. Happy sending!

Saanut 5/5 tähteä

Send Mails is an amazing email…

Send Mails is an amazing email marketing platform! Creating campaigns was a breeze thanks to the drag-and-drop email builder and the endless options like workflows and SMTP servers

12. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Tanner,

Thanks for the great feedback! We’re thrilled our drag-and-drop email builder and flexible workflows made campaign creation a breeze. We appreciate your support!

Saanut 5/5 tähteä

All Average Very Nice Services

All Average Very Nice Services, Customer Support 24 hours Active, 5 Stars!!!

14. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Miranda,

Thanks for the 5-star shoutout! We’re glad you find our services helpful and appreciate your positive feedback about our 24/7 support. We’re here whenever you need us!

Saanut 5/5 tähteä

The platform is affordable

The platform is affordable, yet it doesn't skimp on features Thank You.

12. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Michael,

Thanks for sharing your feedback! We’re glad you find our platform both affordable and feature-rich. We appreciate your support and look forward to helping you achieve your email marketing goals!

Saanut 5/5 tähteä

The features you get are more than

The features you get are more than enough for any small to medium-sized business, and it integrates smoothy with my existing tools. Definitely worth the investment!

21. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Nicholas,

We’re thrilled you find our features comprehensive and easy to integrate! Thanks for the great feedback, and here’s to more successful campaigns with SendMails!

Saanut 1/5 tähteä

DO NOT PURCHASE

The software, at its base was an SMPT interface - all was dependent YOU securing a 3rd party SMPT server or else Sendmails doesn't do ANYTHING.

Sendmails is WELL aware that its advertised promises of what it will connect with - namely Amazon AWS - does NOT work the way they've promised and their forums are full of pissed off customers who were unable to connect Sendmails.

The software simply did not live up to the promises - missing or broken features, a horribly rudimentary UX out of the 90's, broken links coupled with non-existent customer service (really... I've had to ask for a refund 5 times now over the past 3 months and they're STILL just making promises that they'll fix it)

DO NO PURCHASE

31. toukokuuta 2024
Oma-aloitteinen arvostelu
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Mark,

We stand by our offerings as advertised. Sendmails allows you to connect any SMTP service, such as AmazonSES, Mailgun, Elasticemail, Google Workspace—whatever service you prefer, you can connect it to Sendmails and run your campaigns and automations seamlessly.

I understand your frustration regarding your AmazonSES production access being rejected, which prevented you from connecting your AmazonSES account to Sendmails.io. AmazonSES may have declined your request due to concerns about potential SPAM use, or your business may not meet their criteria.

We’ve attempted to reach out multiple times to understand the reason behind the rejection and offer guidance on how to gain approval from Amazon.

However, after several months of using the platform, you’ve now requested a refund, which we feel is not entirely fair. That said, we are still eager to understand the specifics of your issue and would be happy to discuss how we can assist you further.

Additionally, I kindly ask that you refrain from sharing false information about our community and features. The Sendmails.io community is open to all customers, and we do not have the “pissed-off customers” you mentioned.

Please feel free to reach out via email or our support board so we can continue the conversation and work towards a resolution.

Saanut 4/5 tähteä

Ideal for Non-Profits!

As a non-profit, we need cost-effective solutions, and SenMails.io has been perfect for us. The platform is affordable, yet it doesn't skimp on features. We've been able to run successful campaign without breaking the bank, and the ease of use means even our volunteers can manage it. I'm so glad we found this tool!

8. elokuuta 2024
SendMails - Email Marketing & Automation-logo

Vastaus yritykseltä SendMails - Email Marketing & Automation

Hi Bemard,

Thank you so much for sharing your positive experience! We’re thrilled that SendMails has helped you run cost-effective campaigns and that it’s easy for your volunteers to use. We appreciate your support and look forward to continuing to serve your non-profit!

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