Sellout Tickets Arvostelua 48

Still have not received my refund..
For $307.64...
They have had my money since January.
They take it immediately and then cancel "reschedule " an event that's never going to happen. Officially requested a refund on 3/24... they said it would take 60 freaking days.
Today is April 30th... still no refund.
Do NOT DO BUSINESS WITH THIS COMPANY... TOKYO KARTS was the event supposed to take place on 4/4. We should have received our refunds
THAT DAY.

Sellout-tickets is a scam. Do not purchase from them. Was given a refund form 2 months ago and haven't gotten money back. Scam artists.

Just had to go through a "Refund Process" for an event that was cancelled TWICE, which I paid $230 for, called the Wizard's Feast Denver. Bought tickets in December for the event date of Jan 31, 2026; was told it was rescheduled to April 18, and then got ANOTHER email saying it was now rescheduled until November. When I emailed the company Sellout Tickets to say I need a refund, they tried to give me a "credit note" instead of a refund. When I said "no thank you I need the refund," they emailed me a "Refund Form Link" where I had to provide documentation that THEY cancelled the event! Once I submitted the form, there was no confirmation number or anything proving it was submitted (so I took screenshots). If I do not receive a refund in the promised 60 days I will be reporting to the Federal Trade Commission, Better Business Bureau, and Scamwatch. And making sure everyone on Facebook and Instagram knows.

But either way, customers should not have to go through this difficult process to get a refund for something that was cancelled by the company (twice)! (Order Number 574183)

Its a scam. Don't waste your money

100% total scam. Just postpones the event so you can’t cancel via your credit card, keeps changing dates and then never gives a refund.
Someone needs to shut these people down.

Follow up rating of the lowest score possible. 90 days after a refund request was put through and "guarantees" of not being able scam, i still have no refund. And sell-out tickets have the audacity to email me again to say the event i tried to book has been postponed yet again to November of this year.
The original experience that I was made aware of was October 8 2025, and I've received 3 postponing emails not including the one received 5 minutes ago.
Officially reporting to scam watch with screen shots and evidence attached. Hope the organisers are punished.
0/100. Wouldn't even recommend to my worst enemy.

If I could get a NO star I would!!
Booked for the ice bar event Kensington Gardens - paid £72 for 5 tickets - event got postponed till July and we cannot attend the new date! Numerous emails requesting a refund later and still no further forward! Was told refund will be in my account 30/3 but it’s now 10/04 ?? Written last reply to them this morning before I take this further!
Wish I’d read these reviews before booking!! Do not book with this so called company! A complete scam!

Same as the other comments I'm seeing here. We purchased tickets for the Go Karts (group of 13 of us). It was postponed twice now and we are over a year from the original race date. I emailed requesting a refund on Feb 24. I filled out the form. I was told a refund would be processed by the end of March. On April 2 I followed up and recieved no response. Today, I emailed again to see the status of my refund. I will be taking legal action and talking to the media. PLEASE DON'T BOOK WITH SELLOUT TICKETS!

In response to the company's reply... My order number is 529414

Worst company!!! Change dates of an event and cannot get my money back.
They replied and said to e-mail and I have and it’s been months and still no refund! A scam of a company!

This company is a huge scam and we should come together to sue them. I bought a go kart event in SF in Nov 2025 and they listed their event as March 2026 on the event website. But the ticket we received does not have any date associated with them, which kinda allows them to change the date freely. A few weeks before the scheduled date, they changed the event date on the website to Sept 2026, along with many other karting events in other cities.

And don't expect to get a refund. After I emailed them, they said they could issue a "credit note" that will be valid for any of their events and any locations but refused to refund. In their reschedule email they simply said "Tickets are not scheduled for this event yet." I am sure close to September they will postpone the event again as there is literally no enforcement.

They keep postponing my Dirty dancing Event. And when i try to reach out, they don't answer or they try to give a reschedule date.

This is company should be investigated for being a scam. Had originally purchased tickets for a go kart event in Washington DC. Event date got moved so I requested a refund which they granted on March 3rd. As of today March 19th, my payment provider has stated that they haven’t received the refund money back from Sellout Tickets so my payment provider can’t issue my refund. I’ve emailed this company about the issue but haven’t recieved a response.

If I could give 0 stars I would! I bought tickets to a Dirty Dancing dinner and show event on Aug 30, 2025. The event was supposed to be on Nov 8, 2025. Received an email that the event was "postponed" and we were given the option to choose a new date either Jan, Feb or Mar 2026. We chose March 28, 2026. I then saw that the show was then "canceled" without my knowledge. I started emailing Sellout-tickets requesting a refund. They sent me a link refund form and I completed it. Today, March 16, 2026, i receive another email from them stating that the tickets have been moved to a new date of May 16, 2026 because the March date was "postponed" yet again!!!! I quickly emailed them stating that I didn't approve of the date change and was still waiting on a refund. I immediately contacted my bank to have the charges disputed. Sellout tickets is A HUGE SCAM! DO NOT PURCHASE ANYTHING FROM THEM!

Avoid this company at all costs. This is a huge SCAM!! We bought tickets for Tokyo Karts in Houston and the event has been postponed multiple times with no accountability or clear communication. When we requested a refund, they gave us nothing but the potential of a “credit” instead of returning our money. This feels extremely unprofessional and borderline deceptive. If our refund is not processed soon, we will be involving our attorney. Save yourself the frustration and do not book with them.

They are the worst to deal with my event has been canceled three times already and I requested a refund all three times with no response back I spent $600 on these tickets and nothing back do not book with this company. I think it’s a scam. Been dealing with this since last September. 2025

Don't bother they are massive scammers. Constantly changing events that will never happen - its a smoke show. DO NOT fill in thier refund form, this is another scam. Just get a chargeback through your bank and forget them. They will string you on for as long as you allow.

Terrible. Run-Run-Run. away from them. Bought Tickets for Tokyo Karts in Houston and the event has been postponed several times. I requested my money back and they seem to give you the run around. Will get our Attorney involved.

Terrible! This place is a scam! I purchased tickets for Tokyo Karts in CLT Oct 2025 for March 7, 2026. They emailed me a few days before the event and stated it’s been postponed to September 19, 2026. I asked for a refund and they offered me a credit to use at any of their events. I declined and stated I want my refund and was ignored after that. DO NOT PURCHASE ANY TICKETS FROM THESE SCAMMERS!
Edit: I received a refund after posting this review. Thank you 😊

UPDATED 3/13/26: I wish I could give 2.5 stars.
I'm updating this review to keep my promise below. Since my initial post, I was refunded the full amount, but that was after multiple previous emails in the past few months which never received a response until I posted here. I consider the matter to have been resolved satisfactorily. While frustrated by the delays in getting my refund, I am now neutral towards Sellout Tickets (hence the 3 stars) but would not recommend people do not book any Tokyo Karts events from their website. I will not hesitate to update this review again if anything changes.

ORIGINAL REVIEW:
I wish I could give zero stars.
A "Tokyo Karts" event I paid for has been "moved" multiple times and is now "postponed" more than 15 months past the original date. They respond to reviews here asking you to email them, but I've done that multiple times with zero response. I'm signing up for Trustpilot just to leave this review in the hope it keeps just one person from getting scammed by them in the future. If Sellout Tickets actually processes a refund, then I will happily update my review to reflect a bad review of the event organizers rather than the ticketing agency.

Absolute scam! Do not purchase from sellout. We purchased last March, and the event date has been switched 3xs now. After doing research I see they have done this numerous of times all over USA. Im so disgusted with people doing this to other people.