Would not recommend. Purchased equipment for a higher education institution. Parts made that would have been on the original product were removed and sold separately at very inflated prices. The stand... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... Näytä lisää
Yritys on vastannut
Ordered a product but accidentally put the wrong address. Delivery was urgent, but Royal Mail returned the parcel, causing a big delay (10+ days). Called for help and the team was amazing. Th... Näytä lisää
Yritys on vastannut
The trader was very easy to contact, truthful and dependable. His prices were good and his web site well organised and with excellent E-commerce support. The equipment arrive 3 days after my order wit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Yhteystiedot
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, Yhdistynyt kuningaskunta
- +443301332808
- info@selfimed.com
- selfimed.com
4,3
Erinomainen
209 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic service from this company
Fantastic service from this company, great communication, very helpful and happy to sort any problems.
Fully recommend
29. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SelfiMed UK
We greatly appreciate your positive review! It's wonderful to hear that you found our service fantastic, our communication great, and our team helpful in resolving any issues. Thank you for recommending us! If you ever need anything else, please feel free to reach out.
Vastaus yritykseltä SelfiMed UK
Thank you for your feedback! We're delighted to hear that you had a great experience with our fast delivery and high-quality products. If you need anything else or have any questions, feel free to let us know.
Relyable
I want to express my thankfullnes towards Selfimed. They stood next to my when I experienced troubles with Spanish customs importing a defibrilator. Then they resended another one to Holland without any problems. Nice to know that customerfriendlyness and service still counts for them.
11. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SelfiMed UK
Thank you for your positive feedback! We're pleased to have been of assistance during your experience with Spanish customs. Ensuring customer satisfaction is our priority, and we're glad we could successfully resend another defibrillator to Holland without any issues. If you have any further needs or questions, feel free to reach out.
Equipment at a third of the cost
Equipment at a third of the cost, in perfect working order. Good service history with no imperfections. Cannot believe I almost paid full price for a brand new item. I heard about Selfimed and was sceptical at first but I will defo be using them again.
29. joulukuuta 2023
Vastaus yritykseltä SelfiMed UK
Hi JO,
We're thrilled to hear about your positive experience with our equipment! Providing quality products at affordable prices is our goal at Selfimed. We're glad you found value in choosing us and we look forward to serving you again in the future!
Great pre-sales communication via…
Great pre-sales communication via Whatsapp. I had some queries before buying and the team were very helpful with a quick response time.
The dispatch was quick, the team responded quickly when I had concerns about the delivery, and the items were as described, while also being the cheapest I could find on the market.
Have already recommended them to a friend, would shop here again.
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SelfiMed UK
Thank you for your fantastic review! We're thrilled to hear that our pre-sales communication and swift response time met your expectations. We aim to ensure a smooth shopping experience, from quick dispatch to accurate product descriptions. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Great Service and helpful advice
Great Service and helpful advice, delivered within 2 days !
20. joulukuuta 2023
Vastaus yritykseltä SelfiMed UK
Dear David,
Thank you immensely for your fantastic feedback, even though there was an oversight in your order, resulting in one piece being left behind initially and shipped later. Wishing you a joyous and prosperous 2024 ahead!
Best regards, SelfiMed
I bought a spare CPAP for my partner
I bought a spare CPAP for my partner. He preferrs it to his expensive NHS one. It cost £80 + p&p. What's not to like. Arrived quickly. VAT form was a bit of a palava.
9. joulukuuta 2023
Vastaus yritykseltä SelfiMed UK
Happy Holidays, Helen! We remain dedicated to supporting you and providing top-notch medical devices. Our commitment to offering these devices at unbeatable prices will persist. Your ongoing support means the world to us. Thank you!
Selfimed is a genuine supplier of new…
Selfimed is a genuine supplier of new and used medical equipment. They have a good customer service and respond very quickly. In short they are highly recommended.
5. joulukuuta 2023
Vastaus yritykseltä SelfiMed UK
Thank you very much brother. Your support means a lot for our business.
Delivery was quick
Delivery was quick. Machine in good condition. Only thought I have is after spending so much money a couple of complimentary filters would have been nice as I had to order some before I use the device.
26. marraskuuta 2023
Vastaus yritykseltä SelfiMed UK
Thank you. We are improving our services every day from your feedback.
Vastaus yritykseltä SelfiMed UK
Thank you for the remark. We take it serious and promise to revise our prices.
Vastaus yritykseltä SelfiMed UK
Thank you very much.
Very helpful and professional.
Very helpful and professional.
Responded with patience, to my many questions.
Highly recommended company.
2. lokakuuta 2023
Vastaus yritykseltä SelfiMed UK
It is our duty to treat you with respect. You are the fuel needed for our business to move forward. Thank you
cpap
Hello ,thank you for the prompt delivery of the machine, unfortunately it would not perform immediately. to get it to function I had to do a factory reset which meant I had to research a manual on the Internet to find out how to do this as I was not aware initially as to why it wouldn't work. It is now functioning correctly and I'm pleased with it, also it was rather grubby looks like it was just sent out as it came in regards Robert
7. lokakuuta 2023
Vastaus yritykseltä SelfiMed UK
You have thought us something. Appreciated
Minor problem with order
Minor problem with order, quickly fixed and replacement arrived in a few days.
28. syyskuuta 2023
Vastaus yritykseltä SelfiMed UK
Thank you Richard. We always do our best to solve issues with our customers, no matter how much it costs us.
Vastaus yritykseltä SelfiMed UK
Appreciated you positive feedback. It means a lot to us
Excellent item working perfect 👍
26. syyskuuta 2023
Vastaus yritykseltä SelfiMed UK
Glad that you are happy. Thank you
Excellent Customer Service
Excellent, Reliable, Trustworthy, Honest, Attentive, Ethical and Professional Business. Thank you.
4. elokuuta 2023
Vastaus yritykseltä SelfiMed UK
Thank you John. It means a lot to our growing process
Devivce don't work
27. elokuuta 2023
Vastaus yritykseltä SelfiMed UK
Hi Petri,
If you receive an item not working or not as described, please always contact us to change it or refund you.
You have a right to an item as we described. Please contact us as soon as you can.
Vastaus yritykseltä SelfiMed UK
Hi Frank, thank you for amending the review. We are always here to help if any issue.
Producto no enviado
Mi pedido no se envió... Perdi el tiempo y comisiones de los pagos.
15. elokuuta 2023
Vastaus yritykseltä SelfiMed UK
Estimado comprador, su pedido no fue enviado porque se descubrió que el artículo no funcionaba según lo previsto antes de enviárselo. Le reembolsamos su dinero en su totalidad y, normalmente, no hay que pagar ninguna comisión en caso de reembolso. Lamentamos que no haya recibido el artículo, pero nos complace no haberle enviado un artículo dañado.
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