Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... Näytä lisää
Yritys on vastannut
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... Näytä lisää
Yritys on vastannut
Chain & Padlock Both packed well and dispatched swiftly being noted on progress. The use of DPD was great as can track. Delivery instructions were followed and item left in safe place. The whole... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvalaitteiden myynti
- Pyöräilytarvikkeet
- Lukkotoimittaja
- Moottoripyörän varaosat ja tarvikkeet
- Turvajärjestelmien toimittaja
Tietoja yrityksestä SecurityForBikes - Pragmasis Limited
Yrityksen kirjoittama
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Yhteystiedot
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, Yhdistynyt kuningaskunta
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4,9
Erinomainen
616 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent company to deal with
David always goes above and beyond with his honest and helpful advice. I will always use Pragmasis for motorbike security
26. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hi Clive, Thanks very much for your feedback. Everyone loves David! I'm glad you like what we do as well as how we do it. Thanks again, Steve - David's younger brother :-)
Pragmasis, a great company
Pragmasis always do their best to make sure you get what’s right for you. Always dispatched promptly and keep you informed about the delivery.
15. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hi, We do try to go 'above and beyond' what you might get from a lot of other suppliers, and it's lovely to hear from people that appreciate it. Thanks very much for your feedback. Much appreciated, Steve.
An excellent piece of security
Thanks for a simple ordering process, a quick and efficient despatch/delivery and, most of all, for a very solid bit of security equipment.
I see a few comments about the masonry bit supplied in the kit not being adequate but I found quite the reverse. The bit is very good quality and more that "man-enough" for 4 x 95mm deep holes. I did use a mains drill [rather than a battery one] but it is a budget brand, the like of which many householders would have at their disposal.
All in all, the quality [and heft] of the anchor gives a great deal of confidence in the system. Whilst no security system is 100% thief-proof, your Torc Maxi gives me the confidence to believe any attempts at theft would be too much trouble for the local "borrowers" and they'd go looking elsewhere for easier opportunities.
25. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Thanks very much for your kind feedback. I'm glad the drill was fine. It normally is, as we sell lots and the percentage of issues is very low tbh. The Torc Maxi itself is a very popular anchor as well as being a good deterrent for thieves so we're glad, again, that you are pleased with the overall result and with our service. Thanks again, Steve.
Shed shackle - great product, great price!
I bought a shed shackle to protect my new ebike. The information on the website is great and the team answered a question I had very rapidly. The quality of the shackle itself is super, and just the idea is pretty unique and clever. Installing was easy, about 30mins with basic DIY skills. Overall very pleased and would definitely recommend.
22. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hi, Thanks very much for your support and for your kind feedback. I'm glad you like it ...as it's my design! :-) All much appreciated. Thanks, Steve.
I called Pragmasis direct and spoke to…
I called Pragmasis direct and spoke to a gentleman call Dave.
He was extremely helpful and once my order was send via the website I received the items the nest day.
I bought a ground anchor, chain, and Padlock. They weren't cheap. However, the quality of the product is second to none and is a well worth investment.
I would highly recommend anyone thinking of buying an excellent security product to give these guys a call. You won't be disappointed.
22. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Mike, thank you for submitting your rating and comments about our customer service and products. Dave has a wealth of knowledge about all things 'bike security' and is a highly esteemed member of the team. We are delighted that you are so happy with the quality of all the products that your purchased. They are all very robust, providing a great level of deterrence, which in turn hopefully increases your peace of mind! Thanks too for the recommendation - enjoy your biking! Rosie
Great service
Great service, quick delivery. The product looks like it’ll do the job.
8. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello John and Janice, Thank you for your rating and review of our customer service, when purchasing a Shed Shackle. As a family run business, we do all we can to help our customers from pre-order to post-delivery! Thanks again, Rosie
Good communication on delivery and…
Good communication on delivery and great product
22. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Andy and thank you for your positive feedback about our customer service and our RoundLock. We are delighted that you are so happy with the product - which remains very popular for both use at home, and when out on the road! Happy biking! Rosie
I would 101% recommend these guys
I would 101% recommend these guys. They are extremely knowledgeable and helpful. They go out of their way to help and ensure you get the correct product for you needs. I can not thank them enough, if only more buisness cared so much.
10. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Emma, and we were delighted to read your very positive feedback about our customer service. David has a vast experience in everything to do with bike security (and the delivery!) and we do everything possible to help customers get the right products first time round! Thanks again for your recommendation! Rosie
Great product.
8. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Graham, Thank you for sharing your rating and review of our Shed Shackle. Happy biking! Rosie
5* customer service and brilliant…
5* customer service and brilliant communication. The product is exactly what I wanted and it arrived on time in a rush so thanks so much.
19. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello David, thank you for posting your rating and review about our Protector 13 mm chain with Squire Lock, plus a RoundLock. We are delighted you were so pleased with both the product and the customer service! Thanks again, Rosie
Exceptional products
Exceptional products. Customer service and advice via email second-to-none. Can’t rate highly enough.
15. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Peter - and thank you for your very positive feedback and rating of our customer service and products. We are delighted that you are so happy with your Pragmasis experience, and we wish you happy biking! Rosie
Great Product and service.
Pragmasis was introduced to me as a recommendation. Ordering was easy, delivery swift and the product is great. Overall Excellent experience.
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello - we really appreciate your rating and review of our customer service. At Pragmasis we take the quality of this and our products very seriously, always aiming for 'top-notch' on all aspects! Thank you! Rosie
A superb experience all around
A superb experience all around.
Easy to navigate website
Easy ordering process
Great price for a great product
Fast delivery
100% worth 5 stars
18. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello and thank you for your very positive feedback about our customer service and products. We are delighted that you were so happy with your Pragmasis experience, and with the product too. We wish you happy biking and peace of mind! Rosie
They delivered what they said at the…
They delivered what they said at the time they said they will in the manner they should. They also kept me well informed as to what was happening and what I should expect
18. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Ray - thank you for posting your rating and review about our customer service. We do all we can to ensure that customers receive a top-notch experience from pre-order to post-delivery - and working with DPD seems to be popular too! Thanks again, Rosie
If only more companies could be like…
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with no problem. Products look very high quality and fit for their purpose of detering thieves.
17. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Christ, Thank you for your rating and review of our customer service and products! We do all we can to maintain a seriously high standard on all aspects of the business, and we really appreciate your feedback! Thanks again, Rosie
Always fast & reliable and it feels…
Always fast & reliable and it feels like a very personal service too.
15. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Ian, thank you for posting your rating and feedback about Pragmasis customer service. We are delighted you found everything to your liking - and yes, we are a small, family run company - so the personal touch is in everything that we do from design to delivery!!!! Thanks again, and happy biking! Rosie
Really happy with experience
Really happy with my chain, lock and ground anchor everything came in a timely manner with good communication on delivery times and what was happening.
3. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Mat, Thank you for submitting your rating and feedback about our customer service. We really do take this aspect of the business very seriously, and do all we can to help customers from pre-order to post-delivery! David is just amazing! Thanks again, Rosie
Great Products and Service
I've been using SecurityForBikes.com (Pragmasis) for close to four years and I've purchased many items from them, Ground Anchors, Chains and Locks.
The products are very good, so much so, I keep returning for more so that I have multiple options for home, work and when I travel.
Communication has always been fantastic and at one stage there appeared to be an issue with PayPal, emails were returned within a couple of hours providing support and assistance with other payment options.
When looking at competitors, SecurityForBikes always wins, the quality and support is well worth it and they also offer discounts via Bennetts (check your membership discounts).
17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Jason, Thank you for sharing your rating and very positive thoughts about our customer service. We are delighted to have been able to help you with various aspects of Bike security over the last four years and thank you for the reminder about Bennetts Insurance, which will be useful to other customers.
As a family run business, we take the quality of both products and customer service very seriously, and your review is very welcome! Thanks again, Rosie
Always get helpful advice whenever I am…
Always get helpful advice whenever I am not sure about anything they go the extra mile to explain everything until customer understands everything that is being said.
I really highly recommend this company😊😊😊.
10. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Ahmed, Thank you for posting your rating and review of our customer service. We are delighted that David was able to help you out so effectively! Customer service is very important to us and yes, he always goes the extra mile! Thank you too for your recommendation! Rosie
Bought a "shed-shackle" as the only…
Bought a "shed-shackle" as the only sold secure solution for my wooden shed, and with limited options of where to store my mountain bike. Product is thoughtfully designed and seems very solid. Really impressed that it came with a suitable drill bit for installation and all the required hardware. Delivery was quick and David replied to my questions quickly and accurately. Couldn't be better really.
9. huhtikuuta 2024
Vastaus yritykseltä SecurityForBikes - Pragmasis Limited
Hello Jamie, and we really appreciate your rating and review of our Customer Service together with our Shed Shackle. We are delighted that we could supply you with a Sold Secure solution to the issue of your e-bike security and hopefully increase your peace of mind! We are very pleased that you liked the inclusion of the fitting kit and that David, together with DPD, meant that you got the right product in a timely manner! Thank you very much for your feedback! Rosie
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