SecurCare Self Storage Arvostelua 

8 531
•
TrustScore 3/5 tähteä

2,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Service is just average. Facility is clean, and kept up well. Annual increases are substantial at 10% or more since ownership has changed. Tough to make changes or complain with a full storage. Local... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

2976 North Expy, Griffin Ga. Checked in today 03/21/24 to rent a unit. Both the property manager Tammy Hayes and her Assistant - Kennetha acted in a professional manner and were outstanding. They wer... Näytä lisää

Saanut 1/5 tähteä

I'm a property manager. I had to store a residents property for 30 days. The resident had the storage space transfered in his name. I asked the manager of this store to give me something in writing... Näytä lisää

Saanut 5/5 tähteä

Under New Management! That made all the difference. Bradley is the new manager and he makes every aspect of the storage logistics process smooth. He appears stern, yet is professional and considerate... Näytä lisää

Yrityksen tiedot

  1. Itsepalveluvarasto

Erilaisten ulkoisten lähteiden tuottama tieto

Founded in 1988, SecurCare Self Storage, Inc. is a privately-owned company based in Lone Tree, Colorado. We currently operate over 200 storage facilities in 13 states, with more opening all the time. By offering a variety of self storage units in several sizes, as well as having the most requested features like climate controlled storage units, fenced perimeters and security measures, we are constantly working to fulfill our mission: to satisfy all of our tenants’ storage needs. Please allow us to take you on a tour of our storage facilities, and see what we see…the ideal place for all of your storage needs.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

9 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,8

Kaikki arvostelut

(8 531)

9 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

This was a great place for storage

This was a great place for storage! Secured and clean lot. The receptionist was really nice and very helpful at all times. I would recommend you guys to anyone. 😁

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We are so happy to have earned your recommendation, and we hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

Great Service!

The buildings and doors could use a pressure wash and a coat of paint, but I feel confident the items I have in the care of the facility are safe and secure. The manager could not be nicer and she is willing to go the extra mile. She does her job with a smile and courteous interaction. That goes a long way. I had the pleasure of meeting one of her young sons. He was very respectful and a nice young man. I see that “the apple doesn’t fall far from the tree”. It is a pleasant experience working with you. Great job!

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 3/5 tähteä

I had a good experience dealing on the…

I had a good experience dealing on the phone when I set the storage up and when I closed my account. The reason for the low rating was the quality of the unit itself. The rubber seal on the door was dry rotted and falling apart and one of the items I had on the floor was wet from what looked to be water getting under the side of the unit. The unit was ok for what I needed at the time, but I am not sure I would use it for a longer period of time.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey Harold, we are sorry to hear about your experience. We are looking into what happened here to make sure that our customers are well taken care of.

Saanut 3/5 tähteä

50% off

I referred my daughter to use SecurCare in Westfield and did not get 50% off

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey Elaine, we are sorry to hear about your experience. We are looking into what happened here to make sure that our customers are well taken care of.

Saanut 3/5 tähteä

Review

The service was fine. The facility always clean. The only complaint I have is that I had only made 2 payments and then received notice that my bill would be INCREASED by $10. That is a very poor way to conduct business. Knowing that I had JUST moved my things in.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey Claire, we are sorry to hear about your experience. We are looking into what happened here to make sure that our customers are well taken care of.

Saanut 5/5 tähteä

Good experience

Good experience. Exactly what I expected. Lady in the front is friendly and helped with my billing situation promptly. I would recommend to use their facilities

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

The representative for the facility I…

The representative for the facility I rented was phenanomal. So professional and met our needs even when we had to add a second one so quickly. You’re fortunate to have such a good employee.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

We have worked with Samantha for over 2…

We have worked with Samantha for over 2 years while we had storage at SecuCare. She’s wonderful, responsive, courteous and always professional.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 3/5 tähteä

I HAVE OTHER UNITS

I HAVE OTHER UNITS, AND THE PRICES OF UNITS HAVE GONE BEYOND MY ABILITY TO AFFORD COST. THIS LOCATION HAS GONE DOWNHILL SINCE FIRE IN ONE SECTION. IF YOU CHECK, I WAS IN THAT UNIT OVER 30 YEARS.
I HAVE FOUND ANOTHER COMPANY WITH LOWER COST!
IF I DON'T GET COST RELIEF, I WILL MOVE OUT OF MORE UNITS.
SINCERELY
THOMAS J GEGG

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hello, we are sorry to hear that you feel our location has gone downhill. We are always working to ensure that we provide the best value for our customers in both price and service. We understand your frustrations, and will escalate your feedback accordingly.

Saanut 5/5 tähteä

Good service

Got me the space I needed for a good price . Great customer service!

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

The rental space was very clean and no…

The rental space was very clean and no water leaks or bugs. I would rent space from here again.

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

Will use again!!!

The reservation was so easy, prices are great and the manager was so awesome. You have to enter a code to get in AND out of the gates which is nice. Unit was clean and in superb condition. Premises are very well maintained. I will use them again for storage needs in the future!

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 2/5 tähteä

We utilized your facility to store our…

We utilized your facility to store our RV for several years. Over those years the space rent continued to rise while the location continued to become a driving nightmare. Way too much cross traffic due to all the small business' along the entrance. Also, leaving the facility w/the RV we had to run to the box to enter our code and do the same coming back to exit. While doing so, many vehicles would enter once the gate opened without entering a code, no safety there! The straw however, was your messed up billing threatening a lien prior to the rent being due. Then the automated phone system was ridiculous, never an answer from a person, hold for the next available representative, hang up and your call will be returned in the order in which it was received...Really! Never a return call. Just had enough.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hello Grant, we are sorry to hear that you had a poor experience while renting with us. We work to keep our facility secure both through the gate and through regular patrolling of the property while the manager is present. We can certainly understand your frustrations, and will work to improve based off your feedback.

Saanut 5/5 tähteä

We combined two units into a much…

We combined two units into a much larger one and the staff at the Carver Road facility were great to us. They helped us in every way and made our transition very easy.

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

Great area and easy access.

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 1/5 tähteä

Rates too high.

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hello Amy, we are sorry to hear that you found our rates too high. We want to provide the best value possible to our customers, and your feedback shows that there is room for improvement here. We appreciate your feedback, and will continue to work on this front.

Saanut 5/5 tähteä

Staff is very nice

Staff is very nice. Storage was clean. No bugs.

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 5/5 tähteä

I'm happy with the staff and unit they…

I'm happy with the staff and unit they are very kind n prices are fair

18. marraskuuta 2020
SecurCare Self Storage-logo

Vastaus yritykseltä SecurCare Self Storage

Hey, we are so happy to hear that you had a great experience renting with us! We hope if you have a continuing need for storage that you'll keep us in mind!

Saanut 2/5 tähteä

Office personnel was Great but not…

Office personnel was Great but not getting a refund really sucks!!!!!!!

18. marraskuuta 2020
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Vastaus yritykseltä SecurCare Self Storage

Hey Susie, we are sorry to hear that you didn't receive a refund. We are following up with our property manager to better understand this situation, and we appreciate your feedback!

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