Seat Arvostelua 

Bought a Brand New Ibiza (from a Seat dealer that is miles away). The car is 2 weeks old has been used most days - at 2am this morning the alarm goes off and the car won't lock, can't start - because the battery is completely dead and the car had to be jump started by the AA. So.... the earliest the local dealer said they could look at it is the 22nd of December (2 months away)... Same for the 3 other 'not so local' dealers which is absolutely ridiculous, What am I supposed to do between now and then - I guess I'll be walking everywhere for the next two months with my 20 month old then! Also - no route to escalate the issue and get a courtesy car sooner and the Main Seat Customer Services phone number was useless - basically said I had to speak to a dealer and they can't do anything (so who knows what the point of them is).

seat arona monitor display accessorio da cruscotto che viene venduto come accessorio bluetooth ma funziona solo come radio e qualche servizio interno auto. Per quello che dovrebbe fare è meglio non collegarlo allo smartphone, non ha nemmeno i comandi vocali. Per un upgrade come bluetooth e navigatore segnala che bisogna chiederlo al concessionario, si rimpallano da SEAT al concessionario. Un servizio postvendita inesistente, leggi e associazioni che dovrebbero vigilare, io non sono il solo incappato in situazioni simili, pronto nel caso ad aderire ad una class action per avere prodotti funzionanti e venditori/ produttori orgogliosi nel dare servizi e prodotti nel rispetto dei consumatori

Auto Seat Arona, acquisto 2022. La locandina con importo per modello, servizi, modello e possibilità di assicurazione e garanzia"senza pensieri". Il venditore verbalmente comunica le garanzie e visto che le pagine sono 35 le invia in email. Perfeziono il contratto, poco esiste di quello scritto nella locandina, mancano cose che dovrebbero essere indispensabili. Dopo solleciti, arrivano le 35 pag che leggo per caso, dopo rottura parabrezza. Di parabrezza non se ne era parlato e il danno me lo sono pagoto ma delle garanzie parlate e decantate, poco esiste, con mia grande delusione e la fiducia riposta. In questi giorni per lo scadere delle rate, mi ringraziano della fiducia, sicuramente non danno valore alla fiducia. Costi, servizi, assicurazione e garanzie estese, solo per cassa. Un pensionato da fiducia ma non più a chi la tradisce

I paid £75 at the end of December 2022 to be able to lock my car through the app with connect. You cannot provide this service 4 months later yet you refuse to refund. Never in my life have I come across such poor customer service. I think people need to know what a shoddy company they are dealing with it is unbelievable such a once prestigious brand should treat its customers in this way. I will not just go away until you refund my money. I also have a fault with the infotainment system it freezes and the display/radio and sat nav stop working. Also the sos warning light comes on telling me to take it to SEAT dealers. I have been informed it is a software problem and it will be fixed with an update by the end of the year. No use not having sat nav when I was driving to Spain in August. 2 years old with 11000 miles on the clock. Very poor customer service never again will I have a Seat.

Still waiting for a fix(August 2023) Last Seat I will every buy.
Production problems resulted in an order in April 2022 for delivery September being delayed till December 2022.
Dealer was excellent, but connecting the car to SEAT Connect had many problems and delays for over a week. Then more problems were identified with the BeatsAudio resetting over and over, Safety and Driving Pack (XL) had problems with Adaptive Cruise Control, Dynamic Road Signs and traffic jam assist.
After first return to dealer one part replaced but still awaiting another part to fix outstanding problems.
Traffic alerts when no destination set, wrong speed limits on maps, BeatsAudio still turning off etc, the list goes on and now running out of patience with my SEAT Arona FR Sport's faults on a brand new car.

I have had problems purchasing a SEAT vehicle. Because the resellers do not accept vehicles produced by online SEAT car configurator. Instead they suggest Skoda or VW vehicles from stock.

The reasons do vary. Some resellers say "production uncertainties", some say "factory capacity problems", "production line problems" etc.

I tried to reach SEAT several times. However nobody from SEAT responded. I don't know what to think about SEAT if they are not helping a buyer. I wonder what would happen if I owned a SEAT vehicle and needed support. Probably it is even worse.