Great customer service, lovely products. Looking forward to using the camo dry robe and bag when the weather gets cooler
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great items, stylish with extra quality. Loved my colour which is pink. SUPERB after sales care, they really care about you as a customer so refreshing in today’s shopping experiences. Highly recomm... Näytä lisää
Yritys on vastannut
Love this brand. Family run company with the durability and sustainability of products at the forefront. My old coats are still in use and have been gifted many times to family and friends. Can't wait... Näytä lisää
Very high quality products My Seashell Change robe probably prevented two friends from suffering with hypothermia after a 7 mile winter beach race in December. They came across the finish line cl... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Outerwear clothing for the adventurous spirit. Known for our Seashell changing robe 3.0 - Stay Warm, Stay Dry, Stay Seashell 🐚. As a brand deeply rooted in outdoor exploration, wild swimming, and adventure, we draw inspiration from the vast expanse of the sea for our products.
Yhteystiedot
1 Smiddy Lane, AB41 9ZB, Ellon, Yhdistynyt kuningaskunta
- support@seashellcsc.com
- seashell-clothing.com
4,7
Erinomainen
178 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Water proof and warm
13. lokakuuta 2025
Fantastic alternative to that other one
The Seashell robe has proved to me that there are great changing robes alternatives to that other brand. Great fit great material superb quality highly recommended
5. syyskuuta 2025
Excellent quality and value
3. syyskuuta 2025
Completely recommend!
2 toweling robes, a changing robe, a beanie and a dry bag.... so far! (BTW, the dry bag is awesome!)
We love the Seashell products and when your life evolves around scuba & free diving, SUP, kayaking and any other watersports we can do, these are the perfect gifts for all my mermaids!
We love the quality, love the colours and the Seashell ethics.
Online ordering is easy and delivery to Cyprus was, unlike some companies, not an issue. My order arrived in a couple of weeks.
Completely recommend!
Thanks guys, keep it up!
4. huhtikuuta 2025
Great quality garments which are worth…
Great quality garments which are worth the cost, well packaged. Not the first time I've order and I'm sure I will order more in future
8. elokuuta 2025
I’ve joined their community as a new…
I’ve joined their community as a new customer as it promised £10 off. I’ve yet to make my first order as I haven’t received any voucher confirming this discount. I’ve emailed and not heard back. Strange…
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seashell Clothing
Thanks for your feedback. This was an old offer we ran in the past, so I’m not quite sure how you came across it — apologies for the confusion! We do now have a new customer welcome offer available, and I’d be happy to share the details with you.
If you drop us a quick email at "support@seashellcsc.com", we’ll get back to you right away with the updated offer so you can enjoy it on your first order.
Thanks for joining our community!
Calum
Purchased 2 toweling robes for my wife…
Purchased 2 toweling robes for my wife and daughter, they absolutely love them. Nice color and look fantastic, people on the beach have asked where we got them.
9. heinäkuuta 2025
Vastaus yritykseltä Seashell Clothing
Thanks so much for your kind words! We’re thrilled to hear your wife and daughter love their towelling robes — and that they’re getting beach compliments too! 🌊😊 We really appreciate you sharing your experience.
Calum
Love my dry robe
Love my dry robe, once I got the right size. I’m a 16-18 ; 5ft 2.
The medium was too big, but the small is perfect.
Stylish, warm and cozy.
I also bought the towelling robe for changing and the large is a good size without looking too big.
It’s transformed my cold water swimming experience as these items keep me warm afterwards. Now I love cold water swimming.
9. heinäkuuta 2025
Vastaus yritykseltä Seashell Clothing
We’re so glad to hear you love your robes and found the perfect fit! It’s great to know they’ve made such a difference to your cold water swimming — that’s exactly what we love to hear. Thank you for sharing your experience, and happy swimming! 🌊❄️
— Calum
The Seashell Drybag/rucsac and changing mat
Hi. Very pleased with your products, their functionality and look.
The Seashell Drybag/rucsac has ample space for all of the gear, plus useful outside pockets for a flask of coffee. It is being great for the walk in to swim spots, up in the North.
Both drybag and changing mat have been excellent for the wild swimming spots that I have been frequenting, over this summer.
9. kesäkuuta 2025
Vastaus yritykseltä Seashell Clothing
Thank you so much for the kind words! I’m really pleased to hear the drybag and changing mat have been serving you well on your wild swimming adventures — and that the coffee flask has its own spot for the walks in! Sounds like you’ve been making the most of the summer up north.
— Calum
I was given a gift of this size XS
I was given a gift of this size XS. It was too small and the company wouldn’t refund the money or exchange for the next size as I didn’t have the receipt. I used it for a while and then decided I would get a larger size. I ordered the M and when it arrived it said M/L the difference was huge. Disappointed I approached seashell saying I wanted M not M/L. Their reply was their sizes have changed and it’s only 10cm difference. It’s not it’s 15-20cm. I’m in Australia and the cost of returning and ordering. Smaller size was AUD89 NOT worth it. I will never buy from them
Again. I’ve told many people NEVER to use them.
They are made in China so there is no way they are value for money. Go to A Chinese website next time. I do not generally recommend China but as this product is made there just go through a retailer who will return/exchange for free
Their sizing is not reliable!
I have approached them over several days and they basically said bad luck!
do not trust them
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seashell Clothing
Hi Joanne,
Thank you for your message, and I’m sorry to hear you’ve been left feeling disappointed.
To clarify a few key points:
M and M/L Sizing: The robe labeled "M" and "M/L" is the exact same garment. We updated the label to be clearer for customers, but no sizing change occurred. This is also noted on our website for transparency.
Size Differences: The only robe with a smaller width is our 2.0 Changing Robe, which is an older style being sold at a heavy discount as an end-of-line product. This difference is clearly stated in the product description.
Returns Policy: As a UK-based business, our returns are only free within the UK and for unused items in new condition. Since your robe was used and you're based in Australia, it unfortunately falls outside our return policy, which is also clearly stated on our website.
Product Quality: While our robes are made in China, that does not reflect low quality. We collaborate with highly vetted manufacturers that maintain top-tier quality control and adhere to the highest ethical standards. The value of our products comes from design, material, durability, and performance, not just origin.
Return Denial: We’ve declined your return request as it does not meet our terms of service, as it is both used and returned from outside the UK.
We appreciate your feedback and are always working to improve. We're sorry that your experience didn’t meet expectations, and we do hope you enjoy the robe regardless.
Best regards,
Calum
Fast shipping and quality products
Fast shipping and quality products. Fitted well and did not swamp.me! Have told my open water friends about how good the products are.
6. toukokuuta 2025
Vastaus yritykseltä Seashell Clothing
Thanks so much for your lovely feedback! I’m glad to hear the fit was spot on and that you’re happy with the quality. Really appreciate you spreading the word to your open water friends too — that means a lot!
— Calum
Is this a phantom company??
I ordered on 19th April. Seashell’s email suggested delivery late April.
It is my granddaughter’s birthday on 2nd May and I wanted her to have her present on the day.
There is no phone number to call for customer service. The online number is not available.
The company do not reply to emails. I sent the same email repeatedly to customer service today in the hope that someone would spot it and realise I really did want to talk to someone!!
So where is my item? Does this company still exist? I’m really fed up!! This was the perfect gift for my granddaughter, I chose it with care and with plenty of time. Tomorrow she does not get a birthday gift from her Grannie and Grandad. I do t even know whether this gift will ever arrive
1. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Seashell Clothing
Hi Shelagh,
We’re really sorry to hear about your experience, especially as this was meant to be a special birthday gift. We understand how upsetting it must be when things don’t arrive on time, and we never want our customers to feel ignored.
Just to reassure you, yes, we’re very much here! We’re a small, independent team doing our best, and sometimes, during busy periods, replies can take 1–2 working days. We know that’s not ideal when you’re waiting on something important, and we’re sorry for the frustration.
In this case, the pre-order delivery date slipped slightly due to an unexpected shipment delay — it was out of our hands, but we take full responsibility for the knock-on effect. We can see that a member of our team has already replied to you, and your order is being sorted.
We really appreciate your patience and for choosing us in the first place. If there’s anything more we can do, just let us know — we’re always happy to help.
– Calum
Gorgeous changing mat
Gorgeous changing mat! This kept my feet warm and protected after my lake swim on Saturday. I really don’t know how I’ve managed without one of these! Love the Seashell motif so much ❤️
5. maaliskuuta 2025
Vastaus yritykseltä Seashell Clothing
So happy you love your changing mat! Great to hear it kept your feet warm after your swim — once you’ve got one, you wonder how you ever managed without it. Glad you love the Seashell motif too ❤️
— Calum
their change towels are the best on the…
their change towels are the best on the market. soft, absorbent and big enough to comfortable change under. the best
5. maaliskuuta 2025
Vastaus yritykseltä Seashell Clothing
That’s amazing to hear — thank you! So glad you think our change towels are the best. Really appreciate your support!
— Calum
I love the socks of yours so much I…
I love the socks of yours so much I have ordered more and bought some for my friend too.
I love that it’s a small family business with similar ethos to me regarding the sea and sustainability. I am recommending to everyone! I got the mat as an alternative to the dry robe one friends have!
5. maaliskuuta 2025
Vastaus yritykseltä Seashell Clothing
This means a lot — thank you! So glad you love the socks (and that your friend does too!). It’s great to hear our ethos around the sea and sustainability resonates with you. Really appreciate the recommendations, and I’m happy the mat is working well as your alternative to the dry robe one.
— Calum
Great quality product
Great quality product. So easy to use especially when getting changed in the dark on winter nights. I’ve had other robes that just don’t compare. This one you can get your arms in and out no problem. The design has really been thought about.
5. maaliskuuta 2025
Vastaus yritykseltä Seashell Clothing
Really glad you’re loving your robe! Sounds like it’s making those dark winter night changes a lot easier. We’ve put a lot of thought into the design, so it’s great to hear it’s hitting the mark compared to others you’ve tried.
— Calum
Amazing Quality & Service
Seashell Clothing is a great company to deal with—everything about my experience has been fantastic. The quality of their products is excellent, and the designs look even better in person. You can really tell they put care into what they do. Ordering was easy, delivery was prompt, and the whole process was seamless. I couldn’t be happier with my purchase and will definitely be ordering again. Highly recommend!
10. helmikuuta 2025
Vastaus yritykseltä Seashell Clothing
This honestly means so much — thank you! We’re really glad you had such a great experience from start to finish, and that you love the quality and designs in person. We put a lot of care into everything we do, so it’s amazing to hear that comes across. Can’t wait to have you back for your next order!
— Calum
Love them..
I love everything I've bought..the coat is perfect and the detail on it is beautiful.The rucksacks are also amazing.I can't wait to use them..everything arrived quickly and I'm so happy.Thankyou Seashell❤️🐚
10. helmikuuta 2025
Vastaus yritykseltä Seashell Clothing
So happy you love everything! Glad the coat and rucksacks hit the mark, and that your order arrived quickly. Thanks for the lovely feedback ❤️🐚
— Calum
Love the coat
Love the coat
I did enquire about not getting my discount as a new customer but have not heard anything
The reply I got was it was at the bottom of the page it wasn’t there so missed out on my discount not happy with customer service
7. helmikuuta 2025
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