Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Näytä lisää
Yritys on vastannut
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Näytä lisää
Yritys on vastannut
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Scentstore
Yrityksen kirjoittama
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Scentstore Expert Fragrance & Beauty Retail
Yrityksen kirjoittama
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Yhteystiedot
10-11 Cathedral Lane, TR1 2QS, Truro, Yhdistynyt kuningaskunta
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent communication
Excellent communication, great price and prompt delivery.
15. joulukuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you for the wonderful 5-star review! We’re delighted to hear you were happy with our communication, pricing, and prompt delivery — that’s exactly the experience we aim to deliver.
We really appreciate your support and look forward to welcoming you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re so pleased to hear you enjoyed both the great deals and the service — that balance is exactly what we strive for.
We really appreciate you choosing Scentstore and hope to welcome you back again soon.
Warm regards,
The Scentstore Team
Very easy to order
11. joulukuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you for your 4-star review! We're glad to hear you found it very easy to place your order — that's exactly the experience we want for all our customers.
If there’s anything we could improve to make your next visit a 5-star one, we’d love to hear from you.
Warm regards,
The Scentstore Team
Great price and quick delivery
Great price and quick delivery. Keep in touch so you know when it will arrive. Very quick and efficient company definitely be using again
9. joulukuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you for such a fantastic 5-star review! We’re so pleased you found the price great, delivery speedy, and our updates helpful along the way.
Your kind words about our efficiency mean a lot to us, and we’re delighted to hear you’ll be returning — we look forward to welcoming you back to Scentstore soon.
Warm regards,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted to hear you found it easy to order and were happy with our response — that’s exactly the experience we aim to deliver.
We really appreciate your support and hope to welcome you back to Scentstore very soon.
Warm regards,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for your brilliant 5-star review! We’re so pleased to hear the ordering process was smooth, the price was right, and your order was dispatched the very same day.
We really appreciate you choosing Scentstore and hope to see you again soon.
Warm regards,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for the wonderful 5-star review! We’re delighted to hear your order arrived quickly and made the perfect gift.
We truly appreciate your support and hope to welcome you back to Scentstore again soon.
Warm regards,
The Scentstore Team
Excellent
Excellent! Easy to order at a very good price. Packaged well, quick delivery, and kept me well informed. I will definitely order again!
25. marraskuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you for the fantastic 5-star review! We’re really glad to hear your order was easy, well-priced, securely packaged, and delivered quickly — and that our updates kept you in the loop throughout.
We truly appreciate your kind words and look forward to welcoming you back to Scentstore again.
Warm regards,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for your 5-star review! We’re delighted you found shopping with us so easy and that you were happy with the price.
We appreciate your support and look forward to welcoming you back to Scentstore again soon.
Best wishes,
The Scentstore Team
Vastaus yritykseltä Scentstore
Hi there,
Thank you for your 5-star review! We're delighted you were pleased with our quick delivery — we always aim to get your order to you as swiftly as possible.
We really appreciate your support and hope to see you shop with us again soon.
Best wishes,
The Scentstore Team
A great find
A great find at reasonable prices - even included a sample with despatch.
10. marraskuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you so much for the 5-star review! We’re really glad you found what you were looking for at a great price — and it’s lovely to hear the complimentary sample was a welcome surprise.
We appreciate you choosing Scentstore and hope to welcome you back again soon.
Warm regards,
The Scentstore Team
Great people, very helpful.
Super shop in Truro, sadly not been able to visit for a while so ordered online. Great range and prices, delivery quick. When I phoned for some information staff were very helpful. Would recommend.
6. marraskuuta 2025
Vastaus yritykseltä Scentstore
Hi there,
Thank you for such a lovely 5-star review. We’re delighted to hear that even though you haven’t been able to visit our Truro store recently, your online experience matched what you’d expect in person — great range, great prices, and quick delivery.
It’s wonderful to know our team were helpful when you called in too. We truly appreciate your recommendation and hope to welcome you back in store whenever you’re next in the area.
Warmest regards,
The Scentstore Team
Excellent!!!
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will definitely use again and my Xmas order will be on its way too !!!!!!
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Scentstore
Hi there,
Thank you so much for the amazing 5-star review! We’re thrilled you found your perfume at a great price and that it arrived quickly and in perfect condition. Delighted, the complimentary sample hit the mark too — we love helping you discover your next favourite.
If you’d like any recommendations or gift-wrapping for Christmas, our team is here and happy to help. Thanks again for choosing Scentstore — we can’t wait to welcome you back for your festive order.
Warm wishes,
The Scentstore Team
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY.
I ordered the Estée Lauder youth dew dusting powder from them. The package arrived completely ruined and the product itself may or may not have given me an allergic reaction (I have never experienced urticaria before opening the turquoise box). I called immediately after receiving the package in the mail room but received no answer. Then once I went to try and open the actual product to see if it was salvageable, I experienced an extreme painful rash. I emailed back and forth to no avail then called just now because there clearly had been lots of misunderstandings throughout the emails. To which I was told I will need MANY images of the box and product from many angles and I will need to pay for it to be tested and sent back to me but I may not even receive a refund. Their refund policies are completely nonsensical and useless. I was even told to try and sell this item on eBay but I am now afraid to touch it after what happened already. I will see if Estée Lauder can help because perhaps they have better service but otherwise I am unsure of what to do with this product. If anyone wants it send me a message I guess :(
16. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Scentstore
We are very sorry to read you experienced a very rare event of both a damaged delivery and a faulty item that caused an allergic reaction. As per all retailers, we are unable to refund immediately without evidence or provision of further details to allow us to investigate the problem in full. We therefore are unable to help you further until the information requested is received.
My friend gave me a sample of this…
My friend gave me a sample of this scent and I immediately bought a bottle. It’s gorgeous.
Very fast delivery and super nice experience ordering from this company,
16. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Scentstore
Thank you Tegan! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
I had been unable to find a particular…
I had been unable to find a particular fragrance and was delighted when I found it on Scentstore and so reasonably priced! Great Service from ordering and delivery and will definitely be ordering again couldn’t fault it 👍
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Scentstore
Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Absolutely stunning company.
Absolutely stunning company
They make sure you will receive what you need and what you bought asap.
Very professional. Be back soon again ⭐⭐⭐⭐⭐
23. syyskuuta 2024
Vastaus yritykseltä Scentstore
Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Quick delivery & cheap perfume
Quick delivery and amazing price on the perfume. Will always use this company going forward. Only wish I knew about them sooner
24. syyskuuta 2024
Vastaus yritykseltä Scentstore
Thank you so much for your review Anna! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸
Vastaus yritykseltä Scentstore
Thank you for your review Jerman! We hope you come back to shop with us again soon 🌸
Vastaus yritykseltä Scentstore
Thank you so much for your review Lillie! We hope you come back to shop with us again soon 🌸
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