The worst company I have ever dealt with - they took 4 transactions out of my account totalling near £400 ‘in error’ and then were very slow to accept fault and even repay the amounts. I am still wai... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Needed alot of support this last few months, these people are brilliant, always helpful been with them years now and will be staying put, please don't change.
Yritys on vastannut
I will say I had an issue and Sophie had to deal with a very unhappy client. She remained professional throughout and at times I did not which I have apologised for! My complaint did take... Näytä lisää
Yritys on vastannut
In general everything made my experience really good ... After dealing with a lovely girl that helped me sort out steps to take on an old item and renting a new one.... Having being so polite helpf... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Sähkölaitteiden vuokraus
- ja myös
- Elektroniikkaliike
- Kodinkonemyymälä
- Pyykinpesukoneet ja kuivausrummut
- TV-myymälä
Yrityksen kirjoittama
We are hiya! – it’s nice to meet ya! Since 2018, we’ve been offering TV rental that’s affordable, practical and fair. There are no onerous finance agreements and no high interest rates. Over the years, we’ve expanded our product range to give our customers access to more tech and appliances, such as mobile phones, tablets and washing machines – and there’s more to come! We now have thousands of customers in the UK and we'd love for you to join us in the rental revolution!
Yhteystiedot
Piccadilly Business Centre, Aldow Enterprise Park, Blackett Street, M12 6AE, Manchester, Yhdistynyt kuningaskunta
- 0161 647 7660
- support@sayhiya.co.uk
- sayhiya.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 61 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The worst company
The worst company I have ever dealt with - they took 4 transactions out of my account totalling near £400 ‘in error’ and then were very slow to accept fault and even repay the amounts. I am still waiting for confirmation that they will repay the amounts.
Do not use.
I had a dreadful experience with this…
I had a dreadful experience with this company who basically rented me a smart TV and then after a few months I couldn't get onto the TV apps and they told me they couldn't do anything as the TV company's update them but don't work on their tvs. So I was renting a smart TV that wasn't smart, all I could get was basic 1, 2, 3, 4 and 5 but not on catch up, had to watch live. I complained so much and they couldn't give a toss.
Thank god I was able to save to buy a much bigger better quality TV and send their shit back. Even the guys who collected said they were a terrible company and loads were sending stuff back. I'm glad they have gone bust, you reap what you sow!!!
So I got a email stating they stopped…
So I got a email stating they stopped trading and to keep goods and to stop paying but online still shows active, will the tv I have still work or lock me out
Says they have stopped trading
Says they have stopped trading , online still there the app still active
Nowhere online says they have ceased trading
Says we can keep the products for free
Scam maybe?

Vastaus yritykseltä hiya!
So email states they stopped trading…
So email states they stopped trading and keep goods stop paying but online still active but phone say same as email will they tv still work or lock
TV has suddenly stopped working and no…
TV has suddenly stopped working and no customer service number is working outrageous this needs to be sorted!! Wouldn't recommend
Very poor service I feel rip off being…
Very poor service I feel rip off being with company for three year over 55” tv I paid over 2,500 in 3 years I suppose by my own tv just under 400 which it’s better
Poor service nasty to disability and deaf person as me to ring up and I can’t ring up as DEAF duh I am not surprised they don’t get new customer anymore bankrupt glad be gone soon don’t expert properly always short message not understand

Vastaus yritykseltä hiya!
Needed alot of support this last few…
Needed alot of support this last few months, these people are brilliant, always helpful been with them years now and will be staying put, please don't change.

Vastaus yritykseltä hiya!
Absolutely fantastic company
Absolutely fantastic company, very helpful and understanding

Vastaus yritykseltä hiya!
Dave Benson Phillips was brilliant
Dave Benson Phillips was brilliant, hilarious as always!
If I could give 0 stars I would!!
If I could give 0 stars I would!!! Been with the company for several years everything was great at the start had my fridge freezer for 1.5yrs and suddenly it is a disco with strobe lights when I open the door, after contacting I was given wrong information, I pushed further and was informed no it is outside the 1 year warranty they won't be repairing despite clause 7 in the contract stating with the words "repairs throughout the hire" even states it on their own website!! They lie and now they are saying they no longer stock fridge freezers keep the fridge they will stop the contract and basically it's my problem now because a 1.5 year old fridge is TOO OLD to be deemed as worth fixing absolutely disgusting as someone else said they have stopped caring about their current clients and I am not surprised about their bad reviews! DO NOT WASTE YOUR TIME THEY WANT MONEY AND NOT TO HELP WHEN THINGS BREAK!!!
UPDATE NO EMAIL WAS SENT A GENERIC LIE RESPONSE

Vastaus yritykseltä hiya!
absolute nightmare company who hound…
absolute nightmare company who hound and harrass people dont use them their products are rubbish aswell

Vastaus yritykseltä hiya!
I wouldn’t even give 1 star if I could
I wouldn’t even give 1 star if I could. When I first joined the company around 5 years ago they was brilliant. I’ve had my tumble dryer almost 3 years. I have a couple of months left until my payment is being reduced. The heating element broke in the dryer so I sent a video and a picture as they requested. 2 days later I have a txt message from hiya to tell me they no longer stock tumble dryers and I need to dispose of it how I see fit and they will cancel future payment! Woke this morning a week later to find they have not cancelled the payment! I’m worried about my other products now. They have you over a barrel. I literally am saving to buy my own products and then they can come collect theirs. The way they treat their customers is degrading. You don’t pay by 9am they will cut your products off! And then they tell you that they no longer stock tumble dryers.
It’s a waste of time too because they don’t even take new customers on at the moment so they don’t really care about their bad reviews anymore either!. I wish I just saved up and brought my things and paid for insurance cover on them. Because I’ve spent almost £2000 on a tumble dryer that would have cost me £180 in the Argos. I’m gutted . Sorry if this happens to any of their other customers I feel for you.

Vastaus yritykseltä hiya!
Always friendly and helpful service and…
Always friendly and helpful service and very quick responses

Vastaus yritykseltä hiya!
The Nagging Company
Their products are okay, but what is not okay if you miss a payment.
I pay about £6 a week, the amount of times they phone me up if I am a day late is ridiculous.
I have now have blocked their phone number.And just deal with them via text.
The day of the missed payment.They will constantly phone you text you email you.
Then, they leave you recorded message which says you must contact them urgently.
They make it sound so important, It is the missed payment £ 6.
And they know I have always paid my payment occasionally.I might be a day late, but that is it.
They treat me like a criminal, and the constant phoning, texting emailing would be enough to drive the Pope mad
I'm very glad I blocked their number. Life is stressful enough without them adding to it tenfold

Vastaus yritykseltä hiya!
Do not use this company
Do not use this company
Requested to cancel my contract
Continued to try and charge me !
Emailed me again telling me I have an outstanding balance which I need to pay before they will cancel
This is the balance they have Continued to accumulate since I requested to cancel !
Won't be getting a penny more from me

Vastaus yritykseltä hiya!
Very nice lady and very patient with me…
Very nice lady and very patient with me i suffer with mental health

Vastaus yritykseltä hiya!
I would recommend these guys great…
I would recommend these guys great value excellent products and always in hand to help

Vastaus yritykseltä hiya!
Disgusting was on itv today / this…
Disgusting was on itv today / this morning /about sending tumble dryers out and them have sent on fire 🔥 😳 /wow / if I was you it wouldn't be worth getting anything from these .there just after a sale . And don't care about the consequences/ disgusting 😒 yous need to shut down with your faulty products it's the same with the tvs they break after a while and they say we don't replace them sorry lol

Vastaus yritykseltä hiya!
Lovely helpful people quick to help 🥰
Lovely helpful people quick to help 🥰 especially Stacey thank you

Vastaus yritykseltä hiya!
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