hiya! Arvostelua 

1 429
•
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

The worst company I have ever dealt with - they took 4 transactions out of my account totalling near £400 ‘in error’ and then were very slow to accept fault and even repay the amounts. I am still wai... Näytä lisää

Saanut 5/5 tähteä

Needed alot of support this last few months, these people are brilliant, always helpful been with them years now and will be staying put, please don't change.

Yritys on vastannut

Saanut 5/5 tähteä

I will say I had an issue and Sophie had to deal with a very unhappy client. She remained professional throughout and at times I did not which I have apologised for! My complaint did take... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

In general everything made my experience really good ... After dealing with a lovely girl that helped me sort out steps to take on an old item and renting a new one.... Having being so polite helpf... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sähkölaitteiden vuokraus
  2. ja myös
  3. Elektroniikkaliike
  4. Kodinkonemyymälä
  5. Pyykinpesukoneet ja kuivausrummut
  6. TV-myymälä

Yrityksen kirjoittama

We are hiya! – it’s nice to meet ya! Since 2018, we’ve been offering TV rental that’s affordable, practical and fair. There are no onerous finance agreements and no high interest rates. Over the years, we’ve expanded our product range to give our customers access to more tech and appliances, such as mobile phones, tablets and washing machines – and there’s more to come! We now have thousands of customers in the UK and we'd love for you to join us in the rental revolution!


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(1 429)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The worst company

The worst company I have ever dealt with - they took 4 transactions out of my account totalling near £400 ‘in error’ and then were very slow to accept fault and even repay the amounts. I am still waiting for confirmation that they will repay the amounts.
Do not use.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had a dreadful experience with this…

I had a dreadful experience with this company who basically rented me a smart TV and then after a few months I couldn't get onto the TV apps and they told me they couldn't do anything as the TV company's update them but don't work on their tvs. So I was renting a smart TV that wasn't smart, all I could get was basic 1, 2, 3, 4 and 5 but not on catch up, had to watch live. I complained so much and they couldn't give a toss.
Thank god I was able to save to buy a much bigger better quality TV and send their shit back. Even the guys who collected said they were a terrible company and loads were sending stuff back. I'm glad they have gone bust, you reap what you sow!!!

30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Says they have stopped trading

Says they have stopped trading , online still there the app still active

Nowhere online says they have ceased trading
Says we can keep the products for free

Scam maybe?

20. heinäkuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Dear Customer,

We are writing to inform you that Lifestyle Rentals Ltd trading as Hiya ("the Company") will cease trading on 20 July 2026.

This decision has not been taken lightly. Following careful consideration of the Company's circumstances and all available options, it has been concluded that ceasing trade is the most appropriate course of action.

What this means for you

1. Termination of Your Rental Agreement

Your rental agreement with the Company will terminate with effect from 20 July 2026 pursuant to the relevant clause within your contract.

We acknowledge that the contract provides for a minimum of seven days' written notice. Unfortunately, due to the Company's circumstances and the immediate cessation of trading, it has not been possible to provide the full contractual notice period.

2. Rental Payments

Please ensure that no further rental payments are made from 20 July 2026 onwards.

The Company is taking steps to cease the collection of future payments. However, we recommend that you review any standing orders, direct debits, or other payment arrangements linked to your rental agreement and take any necessary action to prevent further payments from being made.

3. Equipment Currently in Your Possession

You may retain the equipment currently rented from the Company free of charge.

Please note that, following the cessation of trading, the Company will no longer be able to provide servicing, maintenance, repairs, replacements, technical support, or any other aftercare services in relation to the equipment. Should the equipment require repair or replacement in the future, you will need to make your own arrangements.

4. Personal Data

The Company will ensure that any personal data held is deleted or destroyed in accordance with its legal and regulatory obligations, prior to the liquidation of the Company.

Further Information

Should you have any questions regarding this notice, please contact FRP Advisory Trading Limited, whom the Company has instructed to assist with the process of placing the Company into Creditors' Voluntary Liquidation.

Email: hiyaenquiries@frpadvisory.com

We would like to take this opportunity to thank you for your valued custom and support over the years and wish you all the very best for the future.

Saanut 2/5 tähteä

Very poor service I feel rip off being…

Very poor service I feel rip off being with company for three year over 55” tv I paid over 2,500 in 3 years I suppose by my own tv just under 400 which it’s better
Poor service nasty to disability and deaf person as me to ring up and I can’t ring up as DEAF duh I am not surprised they don’t get new customer anymore bankrupt glad be gone soon don’t expert properly always short message not understand

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback. We’re sorry to hear about your experience and have reached out to you privately so we can assist you further

Saanut 5/5 tähteä

Needed alot of support this last few…

Needed alot of support this last few months, these people are brilliant, always helpful been with them years now and will be staying put, please don't change.

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback, happy we can help you!

Saanut 1/5 tähteä

If I could give 0 stars I would!!

If I could give 0 stars I would!!! Been with the company for several years everything was great at the start had my fridge freezer for 1.5yrs and suddenly it is a disco with strobe lights when I open the door, after contacting I was given wrong information, I pushed further and was informed no it is outside the 1 year warranty they won't be repairing despite clause 7 in the contract stating with the words "repairs throughout the hire" even states it on their own website!! They lie and now they are saying they no longer stock fridge freezers keep the fridge they will stop the contract and basically it's my problem now because a 1.5 year old fridge is TOO OLD to be deemed as worth fixing absolutely disgusting as someone else said they have stopped caring about their current clients and I am not surprised about their bad reviews! DO NOT WASTE YOUR TIME THEY WANT MONEY AND NOT TO HELP WHEN THINGS BREAK!!!

UPDATE NO EMAIL WAS SENT A GENERIC LIE RESPONSE

11. toukokuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback - we have sent you an email in response to your complaint

Saanut 1/5 tähteä

absolute nightmare company who hound…

absolute nightmare company who hound and harrass people dont use them their products are rubbish aswell

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback. We’re sorry to hear about your experience and have reached out to you privately so we can assist you further

Saanut 1/5 tähteä

I wouldn’t even give 1 star if I could

I wouldn’t even give 1 star if I could. When I first joined the company around 5 years ago they was brilliant. I’ve had my tumble dryer almost 3 years. I have a couple of months left until my payment is being reduced. The heating element broke in the dryer so I sent a video and a picture as they requested. 2 days later I have a txt message from hiya to tell me they no longer stock tumble dryers and I need to dispose of it how I see fit and they will cancel future payment! Woke this morning a week later to find they have not cancelled the payment! I’m worried about my other products now. They have you over a barrel. I literally am saving to buy my own products and then they can come collect theirs. The way they treat their customers is degrading. You don’t pay by 9am they will cut your products off! And then they tell you that they no longer stock tumble dryers.
It’s a waste of time too because they don’t even take new customers on at the moment so they don’t really care about their bad reviews anymore either!. I wish I just saved up and brought my things and paid for insurance cover on them. Because I’ve spent almost £2000 on a tumble dryer that would have cost me £180 in the Argos. I’m gutted . Sorry if this happens to any of their other customers I feel for you.

13. tammikuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback. We’re sorry to hear about your experience and have reached out to you privately so we can assist you further

Saanut 1/5 tähteä

The Nagging Company

Their products are okay, but what is not okay if you miss a payment.

I pay about £6 a week, the amount of times they phone me up if I am a day late is ridiculous.

I have now have blocked their phone number.And just deal with them via text.

The day of the missed payment.They will constantly phone you text you email you.

Then, they leave you recorded message which says you must contact them urgently.

They make it sound so important, It is the missed payment £ 6.

And they know I have always paid my payment occasionally.I might be a day late, but that is it.

They treat me like a criminal, and the constant phoning, texting emailing would be enough to drive the Pope mad

I'm very glad I blocked their number. Life is stressful enough without them adding to it tenfold

12. tammikuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback. We’re sorry to hear about your experience and have reached out to you privately so we can assist you further

Saanut 1/5 tähteä

Do not use this company

Do not use this company
Requested to cancel my contract

Continued to try and charge me !

Emailed me again telling me I have an outstanding balance which I need to pay before they will cancel

This is the balance they have Continued to accumulate since I requested to cancel !

Won't be getting a penny more from me

9. tammikuuta 2026
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you for your feedback. We’re sorry to hear about your experience and have reached out to you privately so we can assist you further

Saanut 5/5 tähteä

I would recommend these guys great…

I would recommend these guys great value excellent products and always in hand to help

9. joulukuuta 2025
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you so much for your 5‑star review! We really appreciate your support

Saanut 1/5 tähteä

Disgusting was on itv today / this…

Disgusting was on itv today / this morning /about sending tumble dryers out and them have sent on fire 🔥 😳 /wow / if I was you it wouldn't be worth getting anything from these .there just after a sale . And don't care about the consequences/ disgusting 😒 yous need to shut down with your faulty products it's the same with the tvs they break after a while and they say we don't replace them sorry lol

9. lokakuuta 2025
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Hi Shaun, thank you for your review, we pride ourselves on providing top quality products and unbeatable customer service.

We have investigated the article which appeared on This Morning and checked our heat pump dryers and can confirm that we have never stocked any which are now a fire risk. Therefore our customers should not be concerned, but if you wish to email us at team@sayhiya.co.uk with your customer ID or Order ID we can certainly look into this for you to provide you with peace of mind.

If you would like us to raise a formal complaint to investigate anything else then please also email us at the above address.

Many thanks

Joanne

Saanut 5/5 tähteä

Lovely helpful people quick to help 🥰

Lovely helpful people quick to help 🥰 especially Stacey thank you

8. lokakuuta 2025
Oma-aloitteinen arvostelu
hiya!-logo

Vastaus yritykseltä hiya!

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a positive experience with our team. Stacey will be especially happy to know she made a difference—she’s truly wonderful! We're always here to help and look forward to welcoming you again soon.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin