I ordered one bottle on 26th of July (16 days ago). The website says delivery within 2-3 business days. No tracking info, Emails daily and no one replying back to my emails asking about the item. War... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Sape products make bathing/showering a pleasure. The body brush is designed to give you purchase when brushing, so much more effective than a brush with a handle. The soap smells divine and looks so s... Näytä lisää
Yritys on vastannut
I came across this company online. I liked the sound of all natural-chemical free products. And included some of my favourite smells. I am glad I tried, as I discovered a great product. I bought two s... Näytä lisää
Yritys on vastannut
The charcoal series from Sape is excellent! I got them for my boyfriend and he absolutely loves it! He says It leaves his skin feeling deeply cleansed and smooth without any dryness. Perfect for... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Sape is a Nordic skincare and body care brand based in the UK, offering natural, eco-friendly products crafted to enhance your self-care routine. Our collection includes artisanal soaps, dry body brushes, and konjac facial sponges, all designed with simplicity and sustainability in mind. Handmade in small batches, our soaps are palm oil-free, plastic-free, and cruelty-free. Using high-quality, natural ingredients and traditional methods, Sape brings balance and calm to busy lives, delivering skincare essentials that are gentle on the skin and kind to the planet. Embrace mindful, effective self-care with Sape's premium range of natural products.
Yhteystiedot
Yhdistynyt kuningaskunta
- sapeproducts.com
4,0
Hyvä
27 arvostelua
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16 days, no delivery
I ordered one bottle on 26th of July (16 days ago). The website says delivery within 2-3 business days. No tracking info, Emails daily and no one replying back to my emails asking about the item. Warehouse apparently is only 20 minutes from home, what is the hold up?!?
Such bad service!
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sape Products
Hi Tanya,
Thank you for providing your order information through Trustpilot.
We have checked the details you supplied, including your order number, and can confirm that this order is not from our business. The order reference does not correspond with our order records, and we also do not sell the bottle described in your review.
Såpe Products is a UK-based skincare company, and we currently only sell and ship within the UK.
We believe there may have been some confusion with another business operating under a similar “SAPE” name. We would therefore kindly ask that you remove this review and post it on the Trustpilot profile of the business you actually purchased from.
Kind regards,
Såpe Team
Birthday gifts
Very fast delivery time and the soaps smell delightful. However I cannot review their usage as they are a birthday gift for early March.
3. helmikuuta 2026
Vastaus yritykseltä Sape Products
Hello Angie,
Thank you for taking the time to share your feedback. We’re so pleased to hear everything arrived quickly and that you’re enjoying the scent already. That’s lovely to know it’s been chosen as a birthday gift — we hope it’s just as appreciated once it’s opened.
If you ever feel like sharing your thoughts after they’ve been used, we’d be delighted to hear them.
Såpe Team
Beautiful fragrant soap
Beautiful fragrant soap in a lovely cotton bag. Arrived quickly and well packaged - great gift...
23. tammikuuta 2026
Vastaus yritykseltä Sape Products
Hello Liz,
Thank you so much for your kind words. We’re really glad the soap and presentation made a good impression, and that it arrived safely. Knowing it felt like a good gift means a lot to us.
Såpe Team
Vastaus yritykseltä Sape Products
Hi Ozlem,
Thank you for your kind feedback! We’re glad you loved the product and service.
Såpe Team
The Sape products are gorgeous!
The Sape products are gorgeous! I am so grateful for the beautiful smelling Bris soap and natural sponge I ordered. The products came very swiftly and beautifully packaged. I will be ordering again from this lovely Company. Makes bathing so joyful! Thank you! ❤️
31. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sape Products
Hello Susan,
Thank you so much for your kind and generous feedback. We're truly glad to hear Bris and the sea sponge brought something special to your bathing routine. It means a lot to us that you enjoyed the experience from packaging to product—and we’ll be so happy to welcome you back again.
Såpe Team
Sape products make bathing a joy
Sape products make bathing/showering a pleasure. The body brush is designed to give you purchase when brushing, so much more effective than a brush with a handle. The soap smells divine and looks so stylish. The pumice helps with dry/cracked heals in preparation for exposure in the summer and the sponge is gorgeous. Feels so organic and a delight to use 😍
6. toukokuuta 2025
Vastaus yritykseltä Sape Products
Hello Ellie,
Thank you so much for this generous and thoughtful review; it truly means a great deal. We're so glad to hear the products have brought joy to your routine and that each one has lived up to your expectations. Your kind words and support are deeply appreciated.
Såpe
Vastaus yritykseltä Sape Products
Hello John,
Thank you so much for your kind feedback! We're really glad to hear you're happy with the brush and that everything arrived smoothly. We truly appreciate your support.
Såpe Team
The soap is tiny tiny and have zero…
The soap is tiny tiny and have zero scent.. overall experience is underwhelming.
21. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sape Products
Hello Frufru,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you were disappointed with your experience.
Each of our soaps is handmade in small batches and weighs a minimum of 100g. As we use only natural ingredients and essential oils, the scent tends to be more gentle compared to soaps made with synthetic fragrances. This is a conscious choice to ensure the product remains 100% natural and kind to the skin.
We understand that natural products can sometimes feel different from conventional ones, and we appreciate you sharing your thoughts. Your feedback is important to us and will be carefully considered as we continue to improve both our products and the experience we offer.
If you would like to discuss your order further or if there’s anything we can do to assist you, please don't hesitate to reach out to us at hello@sapeproducts.com. We’re always here to help.
Såpe Team
Vastaus yritykseltä Sape Products
Hello Christian,
Thank you so much for your lovely feedback! We're delighted to hear you’re happy with the delivery and enjoying your order. Your support truly means a lot to us.
Såpe Team
Lovely products
Lovely products, beautifully packaged, delivered on time. All good!
10. huhtikuuta 2025
Vastaus yritykseltä Sape Products
Hello Alison,
Thank you so much for your kind words! We're so pleased to hear you’re happy with the products, packaging, and delivery. It's always a joy to know everything arrived just as it should!
Såpe
The bars of soap are lovely but smaller…
The bars of soap are lovely but smaller than expected for the price. I love natural sponges, but didn’t think the quality of mine was that good for the price. You can buy them cheaper elsewhere.
I’ll see how it goes before I decide to purchase again.
9. huhtikuuta 2025
Vastaus yritykseltä Sape Products
Hi Jane,
Thank you for taking the time to share your feedback—it’s genuinely appreciated.
We’re really glad to hear you’re enjoying the soaps. Each bar is 100g and handmade with high-quality, natural ingredients—something we take great pride in to ensure a gentle and effective cleanse.
Regarding the sponge, we’re sorry it didn’t meet your expectations. Our sea sponges are completely natural and hand-harvested. Since they’re exactly as nature provides, differences in shape, size, and texture are normal—each one is unique, and we see that as part of their beauty. That said, we understand it might not be for everyone.
We’ll keep all of your feedback in mind as we continue to grow and improve. If you have any further questions or would like support with your order, feel free to reach out to us at hello@sapeproducts.com—we’re always happy to help.
Såpe
Vastaus yritykseltä Sape Products
Hi Gail,
Thank you so much for your kind review! We're glad to hear you're enjoying the sponge and that it arrived quickly. Your support means a lot to us!
Såpe
Such gorgeous products
Such gorgeous products. My son is obsessed with peppermint soaps and Sape one just hit the spot right.
I'v never been a big fan of dry brushing but the one I got from Sāpe is a game changer. And the presentation/packaging. Fantastic 😍 Thank you
18. maaliskuuta 2025
Vastaus yritykseltä Sape Products
Hi Dagnija,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our products.
Såpe
Luxurious with a lovely smell
These soaps smell lovely, are gentle on my skin, and look great - perfect as a gift option. Love the rope, as it makes them functional to use. Prompt delivery and easy ordering too! I will definitely purchase again and have already recommended them to friends. Thank you so much!
3. tammikuuta 2025
Vastaus yritykseltä Sape Products
Hi Derya,
Thank you so much for leaving us a great review. We are so glad that you are happy with your order.
Såpe
Beautuful!!
Beautuful!!! Easy to order, arrived in good time boxed and so beautifully wrapped with a magical message inside …the scent of these soaps is divine…. amazing … thankyou
16. joulukuuta 2024
Vastaus yritykseltä Sape Products
Hi Jayne,
Thank you so much for your review, it means a lot to us! We’re so glad to hear you enjoyed your order.
Såpe
The soap smells amazing
The soap smells amazing, and the packaging and postcard make it a gorgeous gift.
29. marraskuuta 2024
Vastaus yritykseltä Sape Products
Hi Charlotte,
Thank you so much for your review, it means a lot to us! We are so glad to hear you are happy with your order.
Såpe
Wondrous soap absolutely love it thank…
Wondrous soap absolutely love it thank you so much xxx
29. marraskuuta 2024
Vastaus yritykseltä Sape Products
Hi Dawn,
Thank you so much for your review, it means a lot to us. We are so glad to hear you’re happy with your order!
Såpe
Great products!
I came across this company online. I liked the sound of all natural-chemical free products. And included some of my favourite smells. I am glad I tried, as I discovered a great product. I bought two soaps, they smell lovely as described. After having a shower my bathroom smells so nice. Delivery was timely, products were presented beautifully just as they presented on the website. Highly recommended.
14. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sape Products
Hi Demet,
Thank you so much for leaving us a great review. We are so glad that you are happy with your order.
Såpe
I came across their instagram account…
I came across their instagram account which looked very professional and wanted to give it a go. Even from the package you can smell the soap which smells amazing. Will definitely buy more as soon as it’s finished and would definitely recommend.
26. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sape Products
Hi Ilgin,
Thank you so much for your review, it means a lot to us!
Såpe
Great soap with an amazing smell.
Great soap with an amazing smell.
Will definitely be using your products from now on!
11. marraskuuta 2024
Vastaus yritykseltä Sape Products
Hi Mertkan,
Thank you so much for your review, we’re so glad to hear you enjoyed your order!
Såpe
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