Samson Athletics  Arvostelua 71

TrustScore 4/5 tähteä

4,1

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Saanut 5/5 tähteä

I am giving 5 stars because I genuinely love the quality of the gear, ordered 3 vests and a t shirt. All fit so much better than any other gym gear I have. It's different to anything else you see... Näytä lisää

Saanut 3/5 tähteä

I love the fact they’re an independent company as opposed to the large corporate fitness brands, however… They would do better in managing their customer expectations when it comes to delivery. They... Näytä lisää

Saanut 2/5 tähteä

Had a previous issue with items not arriving, frustratingly no response from customer services but then discovered they'd had a warehousing problem - fair enough. Eventually reordered a few T shirts a... Näytä lisää

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Saanut 3/5 tähteä

The quality is excellent and the hoodie is a great fit. But I feel let down by the delivery and communication. When my order was overdue by several days I sent an enquiry email. I got no response but... Näytä lisää

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Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

71 arvostelua

5 tähteä
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Saanut 5/5 tähteä

Great quality gear

I am giving 5 stars because I genuinely love the quality of the gear, ordered 3 vests and a t shirt. All fit so much better than any other gym gear I have. It's different to anything else you see in the gym and you look a lot less like an NPC.

My only criticism is that it took 18 business days to arrive, and that was after 2 emails and a direct message on Instagram.
I don't want to give less than 5 stars as im a small business owner myself so I appreciate how difficult things can be sometimes. This is my second order, hoping on my next order I get my items a bit quicker.

Thank you for providing something a bit different and please keep the quality of the material as good as it always has been.

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

The quality is excellent but ......

The quality is excellent and the hoodie is a great fit. But I feel let down by the delivery and communication. When my order was overdue by several days I sent an enquiry email. I got no response but then received a delivery notification from Royal Mail, and delivered the following day. No curtesy email from the company or explanation of why my order had taken so long. It felt like my order has been forgotten and my email reminded them they had an order to fulfil.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Samson Athletics -logo

Vastaus yritykseltä Samson Athletics

Hi Jane,

Thanks for taking the time to leave your review.

As all of our items are printed to order, dispatch can take up to 10 working days. Your order was placed on the 14th and shipped on the 27th, so it was sent within this timeframe rather than being overdue.

It appears your enquiry came through on the same day your parcel was dispatched, which is unfortunately just a coincidence rather than a delay or oversight on our part. You received a tracking email as it left us—however, we do appreciate that we should have followed up on your message to confirm that you had received the tracking update but as your query didn't state that your believed it was late, we won't have thought that was required.

We’re really pleased to hear you’re happy with the product and the quality.

If you’d like to discuss anything further, feel free to get in touch at sam@samsonathletics.co.uk

Saanut 3/5 tähteä

Poor management of delivery expectations

I love the fact they’re an independent company as opposed to the large corporate fitness brands, however…
They would do better in managing their customer expectations when it comes to delivery. They say up to 10 working days to process the order, but in reality, it could be up to 16 working days before you receive the order (this happened to me). My order took 22 days in total to be delivered. This meant I missed the two birthdays I ordered them for and Mother’s Day. When people order, they don’t care how long it takes to process; they care how long it will take to be delivered. Just say, up to 22 days for delivery.

25. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Great customer service

I needed to exchange 2 T-shirts as they were too big. Communication from the company was brilliant, they were happy to exchange the items. It took a long time to receive the new T-shirts due to stock issues, but I was kept informed. The products are fab, I love the style and the quality is great.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service! Had an issue with ordering and contacted via facebook. They sorted issue straightaway! Will definitely be back!

2. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant customer service and quality

Ordered a load of t shirts, when they arrived one t shirt was slightly smaller than the rest although being the same size and fit on the tag. Emailed Samson and after a few photos of proof sent. Sam sent a replacement which arrived in a few days, new one fits perfect I didn’t go on to complain as I just wanted to know if the sizing was right. Brilliant customer service and I will be using them again.

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Awesome team

Awesome team, i've never had a bad experience with them and have ordered multiple times. Always get compliments on my gym tops!

19. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This could be a gyms clothes addiction I’m developing …

I’ve bought five different items from Samson. The Sciatica cropped shirt, brilliant design and so comfy. Then I bagged the Hungry hoodie (went oversize on purpose) its buttery soft material, snuggly comfortable- the colour is gorgeous. I’ve also got three new Tanks because the designs are fun, they look great on and you’re supporting a small business. They print each order to order which is very cool if you ask me. I’m a second time buyer who will be a third and fourth time buyer.
The quality of the clothing is what makes these items a must have for me. I train 4-5 times a week and want to look cool while I’m dying on the floor, panting like a boxer dog and sweating like a marine doing a maths test!

18. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ordered some Tie Dye t-shirts for a…

Ordered some Tie Dye t-shirts for a FFMM crossfit comp. we wanted identically matching shirts that were bright and stand out.. these have not disappointed! Colours are even better in real life! delivery was very closed to the promised 10 days, so i was nervous about getting them in time BUT i had left it to the last min to order and you guys delivered!!

Few more comps planned so will be back for some more matching merch!!

5. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Clothing great. Customer service poor.

Ordered a few T shirts and a hoody, all great looking and good quality.

The issue is, two tees didn’t fit so I’ve returned them, and since then I’ve waited almost two weeks and still not received replacements. The most frustrating element is the lack of communication though - not responding to emails, no updates etc - not good. I appreciate it’s all hand printed and will naturally be a slow process because of that, but as a customer the lack of comms is really poor.

It’s really annoying because the clothing is awesome and I would 100% buy again (and keep buying) but lack of communication and the delays just put me right off.

22. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy choice for a workout

Ordered 3 tops and absolutely love them! Great value with the 3 for 2 offer. The quality is great, the fit is spot on and will be my go-to for exercise.
Fun designs make them an easy choice for a workout.

18. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very Poor Quality

Waited an age for three t shirts to turn up, and when they finally did I couldn’t be more disappointed.

Keeping in mind these are supposed to be “athletic” t-shirts, they are the cheapest polyester t shirts I have ever seen, meaning they will be hot and uncomfortable. The material is so thin you can see the light through it.

These were purchased as a birthday gift, so unfortunately I’m now stuck with them.

17. elokuuta 2025
Oma-aloitteinen arvostelu
Samson Athletics -logo

Vastaus yritykseltä Samson Athletics

Hi Richard,

Many thanks for your feedback.

It sounds like you have ordered our triblend tees. These arent 100% polyester they are triblend which a blend of cotton, polyester and rayvon/viscous. Triblend material is some of the most expensive available as it combines the performance of polyester (doesnt lose its shape when wet) and the softness of cotton and the stretch from rayon and polyester.

This is a lightweight material so it may not be to some people's taste. With that in mind you are perfectly welcome to return them for a refund or alternatively we have most of our designs available in a thick cotton which it sounds like it would be more to your taste.

Please just email info@samsonathletics.co.uk to arrange a return

Saanut 5/5 tähteä

Patience, its a virtue

Samson stuff is fantastic. I first purchased some t shirts from them in 2021 that i still wear now, im a big fan of their hoodies, t shirts and vests.

Their stuff is quality and has personality. Do i wish the stuff came in next day? yes

do i understand why its not, also yes.

Any issues, Sam their MD has repsonded to my emails. Overall, i enjoy Samson

8. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Awful quality - peeling T shirts

Had a previous issue with items not arriving, frustratingly no response from customer services but then discovered they'd had a warehousing problem - fair enough. Eventually reordered a few T shirts again as the last ones are years and years old and well worn, still look pretty ok for 8 years of use. These new ones are AWFUL. The colour and the design are great but the quality is awful. The design is all cracked, peeling and falling off after a few washes. Completely unwearable. The cotton is fine, the shape of the shirt is fine, they wash fine - except everything peeling off. Have given up with Samson Athletic and won't be purchasing again!

21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Samson Athletics -logo

Vastaus yritykseltä Samson Athletics

Hi Tracey, very sorry to hear you've had a problem with your items. Unfortunately I cant find an order in your name since the one you placed when we moved warehouse 18 months ago. I also cant find any emails from yourself to let us know of the issue with any items you are referring to.

As your original items have lasted 8 years, we would expect the latest ones to last just as long.

If you could please send photos of the items to info@samsonathletics.co.uk so we can have a look and try and fix the problem, that would be greatly appreciated. Many thanks

Saanut 5/5 tähteä

Ordered a number of items off Samson…

Ordered a number of items off Samson Athletic, can’t fault the quality or sizing, love their products.
Recently purchased three pairs of socks from them, perfect fit and very comfortable.
Their customer service is first class, I emailed them on a Saturday afternoon with a query, the Customer Service team responded almost immediately. Never had this kind of response from any company before.

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Initial Disappointment, But Resolved With Apology and Gesture of Goodwill

I ordered the Shred Zeppelin Ladies Tie Dye Cut Off Tank (Size XL - 16) from Samson Athletics on 25th April 2025. Unfortunately, the item was too large, so I returned it on 17th May via Royal Mail, which was delivered and received by them on 19th May. I enclosed a clear note requesting an exchange for the same item in a size L (14).

Despite assurances from Sam Cordingley that a replacement would be sent out once checks were completed, I have yet to receive the exchanged item. I have followed up via email on 4th June and again on 9th June, but have had no response whatsoever.

Not only am I now without the t-shirt I paid for, but I’m also out an additional £4.95 return postage fee (which the company doesn’t cover). The complete lack of communication and follow-through is extremely disappointing, and I would not feel confident ordering again based on this experience.

I hope this review prompts a resolution - I would still appreciate receiving the correct item I paid for over 7 weeks ago.

UPDATE (20th June):
Since posting my review, I’ve received an email from Sam at Samson Athletics explaining that the delay was due to an unforeseen hospital stay. I have now received the exchanged item (in the correct size), and they also included a free top as a gesture of apology, which I really appreciate. While the communication could have been better initially, I’m grateful for the resolution and the goodwill shown.

14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Always quality t-shirts

Always quality t-shirts. They do take a little time to print and therefore you have to be patient, now I’m aware of that i’m happy knowing it won’t be a next day delivery!

Worth using for the designs, fit and quality in my opinion.

20. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Bought a sleeveless tshirt/tank for…

Bought a sleeveless tshirt/tank for £24.99. Top quality is very poor, really thin almost see through even though it’s black. I appreciate it’s hand printed but it took 10 days to dispatch. If it was £15 I’d be okay with it but £24.99 is too much for a top of this quality.

26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Samson Athletics -logo

Vastaus yritykseltä Samson Athletics

Hi Sam, sorry to hear you arent happy with the item. The tanks are a blend of cotton and polyester, so they arent thick like a lower quality 100% cotton tank (which would absorb water and lose it's shape). We also offer 30 day no questions ask returns. So if you'd like to return the item for a full refund, please fill out a returns form on our website.

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