saltyshreds.com.au Arvostelua 

Vastaus yritykseltä saltyshreds.com.au

Päivitetty 4.11.2025

Hi Doron, as mentioned in your wife Poppy’s emails and review prior to this one, this was a clearance sale she purchased from. Feel free to visit our warehouse in person and meet the whole family. I’ll personally introduce you. It’s a pretty poor way to be to both try and bring down a small family-owned business because you had to wait for your order and were given responses and continuous updates along the way. I’m happy to share these, as we do quite often share our reviews and customer stories online to show just how real we are. Perhaps try and read the sale T & Cs before purchasing and take some accountability rather then slander and blame the company who have done nothing but try hard to get your order out as quickly as they can. 50-70% off items are sold below cost , which means we do not have the funds to hire hundreds of staff to fast track these . We work with the small team we have, give the best service possible and provide a quality product that is actually deigned from scratch and simply cannot be bought elsewhere. Hence why you purchased from us in the first place . There is no aggression here, we just actually stand up for ourselves and staff and do not stand for rudeness and disrespect.
It is strange how you go to great lengths to leave constant negative reviews to small businesses accusing them of being “ dodgy” both on google and trust pilot when things don’t happen quick enough , even when you are yourself a business owner in the same industry as us. It seems the entitlement is real. Pull your head in, we are not robots, we are humans , we deserve to be treated with respect just like any other business or person. Our hundreds of 5 star reviews on Google are a testament to who we are and our outstanding service and product. However we all know you aren’t a real business if you don’t get the spiteful ones from the odd entitled bunch right?
We have done the best we can and sorry your wife has had to go to great lengths to prove her utter disappointment by both of you leaving a 1 star review. Great job team 👏🏻

Vastaus yritykseltä saltyshreds.com.au

8.10.2025

Thank you so much ! We pride ourselves on ethical and sustainable manufacturing and will never skimp on quality, especially when my four little groms wear these daily. I appreciate your kind words & hope you love your purchases . If you did purchase during our sale, we also are so grateful for your patience.
Have a beautiful week
Ash x

Vastaus yritykseltä saltyshreds.com.au

8.10.2025

How good are the towelling dresses! We are so stoked with this range and I cannot wait to show you all the new pieces we have coming soon. Keep an eye out for some sneaky discounts on offer
Ash x

Vastaus yritykseltä saltyshreds.com.au

8.10.2025

Thank you so much for taking the time to leave such amazing feedback! We appreciate all of you that have patience when we have such massive sales as well, it is a huge relief for our little family business. We cannot wait to see you back.
Ash x

Vastaus yritykseltä saltyshreds.com.au

8.10.2025

Thank you so much for your amazing feedback! We love sending our products to the other side of the world and its so awesome to see so many other countries that support & get on board with what Salty Shreds is about. We definitely never want to lose that personal family vibe, and grateful for all of you that feel that . Thank you for your support , even with all these new border force madness
Have an amazing week
Ash x

Vastaus yritykseltä saltyshreds.com.au

8.10.2025

Thanks Legend, so grateful for the support. Keep an eye out for more amazing things to come, and we will be sending all our recent patient purchasers during our sale, a sneaky little discount for our new range.
Ash x

Vastaus yritykseltä saltyshreds.com.au

9.10.2025

Thank you so much! Yes, absolutely, sales are always a massive time for us which is a good thing when you are buying 50% off usually as a minimum. We do try and be as transparent as possible during these times. Our normal dispatch is 1-3 business days, and sales can significantly increase these time frames, but your order will always come. Thank you again for all your understanding and kind words here. Means so much to our family.
Have a beautiful week
Ash x

Vastaus yritykseltä saltyshreds.com.au

9.10.2025

I was hesitant in responding here but honestly, I think the online world deserves an honest and real point of view. As i am sure , I am not the only one who has dealt with Damon Bradley.
Damon left a 1 star review based on the dispatch time frame for a couple of items he purchased at $10 a piece, that are from our " Bin here" and outlet collection. Which we state very clearly online that the time frame to dispatch is a lot longer, due to the insane volume we receive. These products are giveaways and brand new, amazing quality but we are selling at below cost to make space in our warehouse.
I politely emailed and explained again why he received his order in a couple of weeks, and explained in length the product, our small business, my four little ones I juggle and how hard we try and work to move things as fast as possible. I kindly asked if he wouldn't mind removing his review, as it has a huge negative impact on our family and business and was super disappointing when we truly tried our best.
There was not one abusive word or tone in the email, in fact, he then abused myself and told me he would go harder and leave reviews all over the internet and how he doesn't care about family ect ect. That i had no right to ask him to remove his review ( which is correct, I have no right to expect him to remove his review, but i reached out , as a parent to another parent, explaining circumstances hoping he would have some sort of understanding & heart ). HIs response was disgusting to say the least, almost like he had some personal vendetta or something or has been through this before with other businesses or Women. He then threatened me further, to which i asked him to never return to our store and called him out for his appalling nasty email.

We are not robots, we are people. We deserve respect and he has continued to harass me in which I have had to actually issue him a cease and desist notice. I would love him to share this so called " abuse".
His outbursts are a little crazy to say the least, and he has been blocked on all platforms and yes, banned from our store .
Happy to chat about this further for anyone who wants to email me directly - see correspondence for peace of mind :)
In the meantime, don't let some crazy nut on the internet get you down or ruin your day like I did. It's simply not worth it guys, and certainly not what we are about.
Ash :)

Vastaus yritykseltä saltyshreds.com.au

9.10.2025

Thanks Legend - stoked to hear this , thanks for the support x

Vastaus yritykseltä saltyshreds.com.au

9.10.2025

Hi Lana, This is completely incorrect. You failed to pickup your parcel. We emailed you 5 times prior to this ( I have all the correspondence proof), and asked you to pick up your parcel awaiting collection as you were not home. We expressed the importance of picking it up so it was not sent back. You then lodged a Chargeback and cost us more money, and we never got the parcel back, and are now out of pocked the money + additional fees and the goods. You did not lose anything, so anything you have posted here is a complete lie. Happy to share with anyone who needs the proof :)