We were having a nightmare of a day when our apartment got cancelled last minute. A friend recommended SACO and we managed to get a booking at the Holborn branch. The staff couldn’t have been more acc... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Friendly, welcoming staff who are always happy to help and it's reception is staffed 24/7. The rooms are fantastic, I've stayed in the studio apartments and the 1 bedroom apartments and both were sp... Näytä lisää
Booked via Booking.com. Impossible to cancel again via this site despite saying free cancellation. Tried cancelling via Saco, also not possible. Saco staff told me to call Agoda (apparently booking.c... Näytä lisää
Got an email cancelling my booking with no explanation whatsoever. Tried their 'live' chat to clear things up but it was not a live chat, just some pre written garbage that did not answer any question... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Worst of the worst
I booked a room, which was a non-refundable purchase. Fair. But upon booking, the hotel requested a security deposit of £500 which was not mentioned anywhere before the booking. Then you wouldn't believe it, when I arrived to check-in to pay for my security deposit, their card machine was showing error 6 times, nothing showed up on my bank's side, I even contacted my bank and there was no pertaining issues with my card. The hotel's receptionists were being so unhelpful and had a stink attitude and would not accept any other ways of payment for the security deposit. So in the end I lost my booking and they won't issue me a refund.They won't even try compensate me for the loss when the issue was entirely out of my hands. Fraudulent service that I would not recommend to anyone
Merlin House Jersey
Very nice nice stay. Friendly and everything worked perfect. Highly recommond the place to stay if you travel to Jersey.
SACO Apartments Farnborough (Victoria Road)
Friendly, welcoming staff who are always happy to help and it's reception is staffed 24/7. The rooms are fantastic, I've stayed in the studio apartments and the 1 bedroom apartments and both were spacious, with a contemporary design and very clean. The apartments have big comfortable beds, large LCD TV, lovely bathroom and (most importantly, for me at least) a full kitchen with fitted fridge, oven, dishwasher, washing machine, microwave etc. Much better rooms than any of the standard hotel chains and for the same money. I would highly recommend staying here.
Btw...I also saw air conditioning being installed, starting with the 3rd and 4th floor and working it's way down I believe.
Had an amazing experience at Saco…
Had an amazing experience at Saco apartment went to the duplex suite it had views to die for ! amazing price ! amazing customer service ! very happy will be return again ! thank you to the team
Bad service at SACO Bath
Bad service at SACO Bath. Running out of hot water and the crew blamed me for showering too long, what a joke.
I have been staying with SACO …
I have been staying with SACO Nottingham from past four months (March2017) and shall be continuing for more couple of months with my Family.. Its close to City Center and has nice view. Robin Hood castle is also on walking distance just 8 min.
The apartment is big and lavish appointed with oven, four ring hob, microwave, dish washer, washing machine/dryer, ironing board, iron, hairdryer and plenty of crockery etc. Lots of towels also, and nice crisp bed linen. Shower is good and hot.
SACO Staff is extremely friendly and they are very helpful all the time.
It really is a great location and there are lots of excellent restaurants as well as Pubs nearby. I can highly recommend this apartment.
Poor service
We have had poor communication despite paying extra 90 pound for car parking.
very disappointed.
Day 2
And having paid £690 for five nights accomadation for a SERVICED appartment with self catering facilities the kitchen is poorly equipped. The saucepans are too small to boil pasta for two, there is no chopping board and we were missing two plates. Reception does not respond to the phone and so I have had to appear in person to get any service. The free broadband is inadequate so you need to pay extra for a decent service.
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