The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Näytä lisää
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... Näytä lisää
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The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Me... Näytä lisää
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Original Stepper frame 4 years old broke above the arm - lenses removed and refitted by Tracy/Woodfalls into a replacement frame - v luckily sourced by Stepper Penny A. Op manager. I'm delighted to... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä R Woodfall Opticians - East Dulwich
Yrityksen kirjoittama
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Yhteystiedot
46 Lordship Lane, East Dulwich, E22 8HJ, London, Yhdistynyt kuningaskunta
- 020 8299 6622
4,8
Erinomainen
192 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.
17. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.
3. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.
Optician was excellent
Optician was excellent, Dispensary and reception. However I am still waiting for my spectacle to arrive. This is now going to onto 3 weeks.
22. kesäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're so pleased to hear you found our team friendly and welcoming. We believe in providing honest, professional advice without any pressure, so it's great to know you appreciated our approach.
Thank you for your support, and we look forward to seeing you again soon.
The staff are all professional and…
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.
18. kesäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your thoughtful feedback. We're delighted to hear that you found all our staff professional and kind across reception, fitting, and optometry, and that your eye conditions were carefully and thoroughly reviewed. It's also great to know you felt no pressure when considering products, and had the opportunity to explore the Ray-Ban Meta spectacles in a relaxed and informative way.
We really appreciate your comments and look forward to welcoming you again in the future.
Happy customer
As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.
10. kesäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're delighted to hear that your appointment was, once again, managed efficiently and courteously.
It's wonderful to know that you found our practitioner excellent and our team friendly and welcoming. Providing a professional, caring, and positive experience for every visit is something we take great pride in.
Thank you for your continued support, and we look forward to seeing you again soon!
The R Woodfall Team 👓✨
Very welcoming environment with good…
Very welcoming environment with good staffs ready to help everyone accordingly
18. kesäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're so pleased to hear that you found our practice to be a welcoming environment and that our team were ready to help and support everyone who visits us.
Providing friendly, personalised care and making every patient feel comfortable is at the heart of what we do, so your kind words mean a great deal to us.
Thank you for your support, and we look forward to welcoming you again soon.
Friendly staff and are really good with…
Friendly staff and are really good with my child.
28. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback. We're delighted to hear that you and your child had a positive experience with our team. Making children feel comfortable and confident during their visit is something we take great pride in, so it's lovely to know our staff helped make the experience a good one. We appreciate your kind words and look forward to welcoming you and your family again in the future
My family and I have used them for…
My family and I have used them for years. Very friendly staff and lovely surroundings
11. kesäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback and for trusting us with your family's eye care over the years. We're delighted to hear that you've consistently found our team friendly and that you enjoy the welcoming atmosphere of our practice. Your continued support means a great deal to us, and we look forward to caring for you and your family for many years to come
Staff and services
18. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for the 5 stars!
Optometrist always very skilled and…
Optometrist always very skilled and excellent manner and communication skills.
26. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you value the optometrist’s skill and clear communication, as well as their excellent manner. Providing thorough, professional care while ensuring everything is explained clearly is something we take great pride in. Your comments are very much appreciated by the whole team.
The service here is exceptional
The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Meanwhile Sana who works there has always been fantastic and really makes sure you get the glasses that are right for you. She’s so kind and helpful. This is the place to go for glasses.
26. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback. We’re delighted to hear that you received such an exceptional level of service and a truly comprehensive eye examination. It’s especially lovely to know Annie made such a fantastic impression during your appointment, and that her thoroughness was so appreciated.
We’re also really pleased to hear your kind comments about Samar and the care and attention she gives when helping you choose the right glasses. We will make sure your comments are shared with them both, as feedback like this means a great deal to the team.
Thank you again for your recommendation and support.
I was treated with kindness and understanding,helpfulness.
I get everything out of this appointment.
12. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re so pleased to hear that you felt treated with kindness, understanding, and helpfulness throughout your appointment. It’s wonderful to know you feel you get everything you need from your visits with us — we really appreciate your support.
The Optician was very friendly3
The Optician was very friendly, she explaining what she was doing, and asking me if I had any questions, through the examination.
30. huhtikuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re delighted to hear that the optician was friendly and took the time to explain each step of the examination, as well as checking in to answer your questions. Clear communication and patient reassurance are very important to us.
We really appreciate your comments and look forward to seeing you again.
Lovely staff
Lovely staff, great communication. Fab eye test for my 5 year old, they're great with kids. Thank you!
12. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you found our staff welcoming and communication clear, and that your 5-year-old had such a positive eye test experience. It’s especially great to know our team made them feel comfortable—paediatric eye care is something we take real pride in.
We really appreciate your kind words and look forward to seeing you again.
Really nice and professional staff
Really nice and professional staff, good range of glasses to choose from.
5. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re so pleased to hear you found our team friendly and professional, and that you enjoyed the range of glasses available. We appreciate your support and look forward to seeing you again soon!
Nice servis
Nice servis
quick help
Any time we come is exelent
Sam very helpfull
All team great
Hello from Bus Driver😜🚎🚎🚎
7. toukokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback!
We're delighted to hear that you always receive quick help and excellent service whenever you visit us.
Sam will be especially pleased to know that you found her so helpful, and we'll be sure to pass on your kind words to the whole team.
A big hello back to our favourite bus driver! 😜🚎 Thank you for your continued support—we look forward to seeing you again soon. 😊
Exceptional service and attention
10. huhtikuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Many thanks for the 5 ⭐⭐⭐⭐⭐
Very friendly and professional service…
Very friendly and professional service from beginning to end. Can’t recommend them enough. Very attentive and addressed all my concerns. Thank you 🙏
25. huhtikuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your kind words! We’re really glad to hear you had a positive experience from start to finish. It means a lot to know that you felt well taken care of and that all your concerns were addressed. We truly appreciate your recommendation and look forward to helping you again in the future 🙏
They always asking about your eyesight.
They always asking about my eyesight. It has always been the same for many years since I had Type 2 Diabetes in 2008.
13. huhtikuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your feedback. We completely understand how it might feel repetitive, especially when your prescription has remained stable for many years.
Because of conditions like Type 2 Diabetes, we always take a consistent and thorough approach at each visit. Even when your eyesight feels unchanged, regular checks allow us to monitor for any early signs of changes that may not yet affect your vision, helping to protect your long-term eye health.
We really appreciate your patience and are always here to explain anything in more detail if it helps make your visits more comfortable.
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