Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
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Katso, mitä arvostelun kirjoittajat sanovat
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... Näytä lisää
Yritys on vastannut
Woodfalls have always been welcoming, warm, efficient, professional, clear, listening, and they cover a wide range of aspects of eye care. I recommend them warmly.
I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä R Woodfall Opticians - East Dulwich
Yrityksen kirjoittama
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Yhteystiedot
46 Lordship Lane, East Dulwich, E22 8HJ, London, Yhdistynyt kuningaskunta
- 020 8299 6622
4,9
Erinomainen
209 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All round good experience
Friendly service, impression that staff were knowledgeable, calm atmosphere in the shop - all made for a very good experience
31. heinäkuuta 2026
Excellent product knowledge and…
Excellent product knowledge and outstanding customer service. Strongly recommended
2. syyskuuta 2026
Super helpful
Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
27. elokuuta 2026
Warmly recommend.
Woodfalls have always been welcoming, warm, efficient, professional, clear, listening, and they cover a wide range of aspects of eye care. I recommend them warmly.
24. heinäkuuta 2026
Great service from Alex
Alex (and Jasmine) were helpful and charming. A fantastic experience
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Warm and super customer service
My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few seconds upon arrival I was greeted and made to feel at ease that whatever issue I had could be resolved. Samar showed great dedication and commitment in our brief exchange that I felt compelled to highlight that her and the team are a very special group thank you so much.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Have been bringing my children here for…
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given.
Annie is an exceptional optometrist and gives such a thorough examination.
All the staff at Woodfalls are wonderful and welcoming
14. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for such a wonderful review and for trusting us with your children’s eye care for over 10 years! 😊
We’re delighted to hear how highly you regard Annie and the thorough care she provides. We’ll be sure to pass your lovely comments on to her and the rest of the team.
Your continued loyalty means a great deal to us, and it’s always a pleasure to welcome you and your family to Woodfalls. 👓💙
Amazing customer service
Amazing customer service. All the staff is very kind and knowledgeable.
26. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you received amazing customer service and found our team kind and knowledgeable. Providing friendly, expert care is at the heart of what we do, so your kind words mean a great deal to us. We look forward to seeing you again! 👓
I had a very good experience with my…
I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers.
Excellent service. Thank you!
12. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you had such a positive experience and that your optician was thorough, caring and professional.
It’s especially lovely to hear your kind words about the whole team and how they went out of their way to help. Providing excellent care and service is exactly what we strive for, so your feedback means a great deal to us. Thank you, and we look forward to seeing you again! 👓
Brilliant optician
A very helpful, skilled and supportive optician in Millie who acted swiftly and sent off a result from my scan to check it and contacted me on the day to reassure me as to the result.
27. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful review! 😊 We’re delighted to hear about the excellent care you received from Millie. Acting quickly when something needs further investigation, and keeping our patients informed and reassured, is such an important part of the care we aim to provide.
We’ll be sure to pass your lovely comments on to Millie — we know she’ll really appreciate them. Thank you again for taking the time to share your experience! 👓
Friendly and professional
Friendly and professional and extremely knowledgeable, made me feel relaxed and able to ask any questions regarding my sight and eye problems.
3. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt relaxed and comfortable asking questions. Providing knowledgeable, professional care while making our patients feel at ease is really important to us. Thank you for choosing us! 😊
Incredibly helpful service this morning…
Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your lovely review! We’re delighted we could help get your glasses fixed and that you found the team friendly and efficient. We really appreciate your kind words and look forward to welcoming you back again! 😊👓
Great customer service
5. elokuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your kind feedback. We’re delighted to hear that you received great customer service. Providing a friendly, professional and personal experience is very important to us, and we really appreciate you taking the time to leave a review!
Very thorough full eye test
A very thorough full eye test, even though I went in just for a test for over-70 driving licence.
Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be expected!
29. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re pleased to hear that you found your eye examination thorough and comprehensive. We’re glad we could help with your over-70 driving licence requirements and provide you with the care and attention you’d expect from Woodfalls. We also appreciate your understanding regarding the separate charge for completing the DVLA form. Thank you for choosing us!
How to have an enjoyable eye test was very clearly informed about all…
I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to choose the changes for myself.
Very helpful follow through at the Reception desk too.
20. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for such a thoughtful 5-star review. We’re delighted to hear that you felt fully informed throughout your eye examination and that our team took the time to ensure you were comfortable and able to make your own choices without feeling pressured. It’s also wonderful to hear that our reception team provided such helpful follow-through. We really appreciate your kind words and are so pleased you enjoyed your experience with us.
I asked for an appointment
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.
13. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're delighted to hear that we were able to arrange an appointment so quickly and that your visit ran smoothly. Providing a convenient, efficient, and welcoming service is very important to us.
It's great to know you found our optician pleasant and professional. Thank you for taking the time to share your experience, and we look forward to seeing you again in the future!
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.
17. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.
3. heinäkuuta 2026
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.
Vastaus yritykseltä R Woodfall Opticians - East Dulwich
Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.
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