Aggressive delivery driver
I ordered a pizza for delivery from Brighton branch. Unaware that my front door bell wasn't working, I requested that they ring my bell. Eventually I heard a banging on the door and went to answer it. I was presented with a really aggressive delivery driver who had apparently been there for 10 minutes. I tried to appologise, but he got louder and more aggressive, quite frightening.
I emailed the branch and got a 'we're sorry, it won't happen again' response. Shocked at the apparent lack of concern for their customers.

