Extremely unprofessional experience…
Extremely unprofessional experience with agent Elina
I had a deeply disappointing experience with RS Education, specifically with one of their agents, Elina. I trusted her to assist me with my student finance application, but due to her careless and incorrect handling of the process, my application was submitted with major errors. As a result, it’s now significantly delayed by Student Finance, and I’m left dealing with the consequences.
To make things worse, Elina refused to admit any fault when the issue was brought to her attention. Instead, she responded rudely and showed a complete lack of professionalism or willingness to help resolve the problem.
Because of the incorrect advice I received, I also had to urgently take the IELTS exam in an accelerated timeframe, which cost me a lot of money, time, and stress — all of which could have been avoided with accurate information and proper support.
I do not recommend this agency to anyone looking for reliable and respectful educational guidance. I sincerely hope RS Education takes this feedback seriously and reviews their internal standards and staff training.
13. tammikuuta 2025
Oma-aloitteinen arvostelu