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Ron Smith & Co Ltd. Arvostelua 795

TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

Yritys on vastannut

Saanut 5/5 tähteä

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out. Easy to change the blade and started gettin... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed. I phoned to either cancel or speed up the or... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have purchased from Mr Smith previously, we go back because his prices are competitive, delivery is quick with items well packed, there is always someone at the end of the phone for queries and t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ruohonleikkurimyymälä
  2. Puutarhamyymälä
  3. Maisemointitarvikkeiden myymälä
  4. Ruohonleikkurin huolto
  5. Konekorjauspalvelu
  6. Konepaja

Yrityksen kirjoittama

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Yhteystiedot


4,9

Erinomainen

TrustScore 5/5 tähteä

795 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very impressed...

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

19. maaliskuuta 2026
Ron Smith & Co Ltd.-logo

Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Andrew, we really appreciate it.

Saanut 5/5 tähteä

Very helpful and polite and saved me…

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves

8. huhtikuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Lou, we really appeciate it.

Saanut 5/5 tähteä

Exceptional service

I ordered a Strimmer. It was the best price on the net. I had an email saying that due to the volume of orders, dispatches had been unavoidably delayed.
I phoned to either cancel or speed up the order because I was going away for the weekend on Friday and the Strimmer could potentially be sitting on my doorstep in the rain for 4 days. I phoned on Tuesday.

Whoever I spoke to was amazing. He went out of his way to ensure that dispatches were aware, it was given priority and would be sent the following morning by Fed Ex and arrive the day after on Thursday. It did. I was really impressed with the personal service I received. Thankyou

25. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Saanut 5/5 tähteä

Great Price & Service

Great price and service, arrived on time -delighted with product!

26. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for your review.

Saanut 5/5 tähteä

Excellent service

Excellent service. My new lawn mower was delivered full of oil and petrol and ready to go.

Thank you

20. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Peter, we really appreciate it.

Saanut 4/5 tähteä

Very helpful

Having ordered what I wanted, I had follow up emails at every stage, so I knew when to expect the delivery. It helped me organise around the delivery. Just what I needed.

19. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Brian, we really appreciate it.

Saanut 5/5 tähteä

information?

real, honest, useful information over the phone could put more information online about the productsl but round all good

17. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for your review.

Saanut 5/5 tähteä

Good advice and the order and…

Good advice and the order and installation of the robot mower was well organised.

9. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Ann. We've shared your feedback with the robotics team.

Saanut 3/5 tähteä

Delivery delayed by oversight in warehouse

Used this company because of good Trust Pilot responses. Sadly our experience less than favourable. Strimmer purchased 7 March 2026 with initial delivery date given as 12 March. Nothing on FedEx web site so called R Smith who stated 'being packed today' will be with you tomorrow - 13th. Nothing. Phoned again then some progress as 'Sam' got hold of the situation and investigated - came back and said strimmer still in warehouse had been overlooked, 'don't know why' - not been picked up. He would make sure it went out on Friday 13th but no weekend deliveries so get it on Monday 16th. Just arrived at 13.28pm. What a disappointing saga.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ron Smith & Co Ltd.-logo

Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for your review, and we’re very sorry to hear that you were disappointed with your experience.

Your order was placed on 7th March with our stated delivery timeframe of up to 5 working days. Unfortunately it arrived on the 6th working day, and for that delay we sincerely apologise.

At the time your order was placed we were experiencing an unusually busy start to the season, combined with some staff illness, which unfortunately affected our dispatch times. We did send an email update to customers to explain that we were busier than usual and that deliveries may take slightly longer, but we appreciate this did not make the situation any less frustrating for you.

We’re pleased that Sam was able to investigate the issue for you and ensure the order was dispatched as quickly as possible once it was identified.

Thank you for your patience while we worked to resolve the situation, and we’re sorry that your first experience with us did not meet expectations.

Saanut 5/5 tähteä

Arrived on time

Arrived on time. Installed navimow swiftly. Working O.K. Very happy with it.

9. maaliskuuta 2026
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Vastaus yritykseltä Ron Smith & Co Ltd.

That's great to hear, Derek! Thank you for taking the time to leave us a review.

Saanut 5/5 tähteä

When I visited Ron Smiths Anthony was…

When I visited Ron Smiths Anthony was extremely knowledgeable when advising me on a new robotic mower and Ben, the engineer, who came to set it up was very professional and extremely helpful & kind. Many thanks to you both.

6. maaliskuuta 2026
Ron Smith & Co Ltd.-logo

Vastaus yritykseltä Ron Smith & Co Ltd.

Thank you for taking the time to leave such a lovely review, Barbara! Your feedback has been shared with the Anthony and Ben personally.

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