Tuotteen Worry-Free Purchase arvostelut

Vastaus yritykseltä Robotime

4 tuntia sitten

Bonjour Patricia, merci d'avoir pris le temps de nous faire part de ce retour, et nous sommes sincèrement désolés que cet article indiqué comme offert ait finalement été compté sur votre facture. Ce n'est pas ce que vous étiez en droit d'attendre, et nous comprenons tout à fait votre frustration. Pour que notre équipe puisse vérifier cela avec vous, écrivez-nous à service@robotime.com en précisant les détails de votre commande et en mentionnant « Trustpilot », nous reviendrons vers vous directement.Read more

Vastaus yritykseltä Robotime

5 päivää sitten

Hi David, thanks so much for the lovely review! It's great to hear your shipment arrived without any issues. Thanks again for sharing your experience with us—we really appreciate it!

Vastaus yritykseltä Robotime

6 päivää sitten

Hi Eric, thank you for taking the time to share this with us. We can understand the confusion—especially since your order shipped from the east coast and arrived well packed, it's fair to wonder what the Worry-Free Purchase charge was for. We're sorry that wasn't clearer for you, and we'd be glad to look into it together, so please email service@robotime.com with your order details and our team will be happy to help.Read more

Vastaus yritykseltä Robotime

28.9.2026

Hi Ray, thanks for reaching out, and I'm sorry to hear your order seems to have arrived incomplete. If you email our team at service@robotime.com with your order details, we'll look into exactly what was shipped and make sure the rest reaches you. We're glad to help get this sorted out for you.

Vastaus yritykseltä Robotime

21.9.2026

Bonjour ALBARIC, merci beaucoup pour votre retour et pour votre confiance ! C'est un plaisir de savoir que tout s'est bien passé. Si vous avez la moindre question ou besoin d'aide, n'hésitez pas à nous écrire à service@robotime.com—notre équipe sera ravie de vous répondre.

Vastaus yritykseltä Robotime

21.9.2026

Hi Donna, thank you so much for the kind words! It's wonderful to hear that Worry-Free Purchase gives you confidence and makes buying from us feel more reliable and trustworthy. That's exactly the experience we want for you, and we're really glad it makes a difference. Enjoy your next build!

Vastaus yritykseltä Robotime

20.9.2026

Hallo Carmen, vielen Dank für dein schönes Feedback! Es freut uns sehr, dass dir der Aufbau richtig viel Spaß gemacht hat und dich die Qualität überzeugt. Wir wünschen dir viel Freude mit deinem nächsten Projekt!

Vastaus yritykseltä Robotime

20.9.2026

Hi Marcia, thanks so much for the lovely feedback! It's great to hear that the worry-free coverage gives you real peace of mind knowing you're protected if anything arrives damaged—that's exactly the experience we want for you. Enjoy your next build!

Vastaus yritykseltä Robotime

14.9.2026

Hi Claus, we’re sorry to hear that tracking your order has been difficult. Please email service@robotime.com with your delivery details so our team can check the latest status and assist you.

Vastaus yritykseltä Robotime

10.9.2026

Hi TK, thanks so much for the kind words! It's great to hear the build quality lived up to your expectations and that you had fun putting it together. That's exactly the experience we hope for with every kit. Enjoy displaying it, and we'd love to see you again soon!

Vastaus yritykseltä Robotime

7.9.2026

Hi Sarah, thank you so much for sharing this! We're really glad to hear the tracking was reliable and that your order arrived right on time. That's exactly the kind of smooth experience we want every customer to have. Thanks again for the kind words!

Vastaus yritykseltä Robotime

4.9.2026

Hi Carmen, thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that your purchase felt worry-free. It means a lot to us, and we hope to see you again soon!

Vastaus yritykseltä Robotime

2.9.2026

Hi Lyn,

Thanks for sharing your thoughts. We're glad the purchase felt worry-free, and we appreciate the feedback. If there's anything we can improve on, feel free to reach out at service@robotime.com.

Vastaus yritykseltä Robotime

28.8.2026

Hi TheLastPiece Rashke, thank you so much for your kind words! We're really glad our worry-free delivery gave you that extra peace of mind. It means a lot to us, and we hope you enjoy your purchase!

Vastaus yritykseltä Robotime

28.8.2026

Hi Jennifer,

Thank you so much for the fantastic review! We're thrilled to hear your purchase was completely worry-free, and we truly appreciate you sharing the experience. Hope to see you again soon!

Vastaus yritykseltä Robotime

27.8.2026

Hi Nick, thanks for leaving a review! Glad to know the purchase gives you that extra peace of mind, even if you haven’t needed to use it yet. We appreciate your support and hope it stays that way!

Vastaus yritykseltä Robotime

26.8.2026

Hi Cheryl, thank you for the wonderful review! We're so glad to hear that you found our website easy to use and that your order arrived in a timely manner. We truly appreciate your support and hope to see you again soon!

Vastaus yritykseltä Robotime

25.8.2026

Hi Patrick, thank you for your kind words! We're glad you found the price reasonable and that the experience felt worry-free. We truly appreciate your support and hope to see you again soon!

Vastaus yritykseltä Robotime

20.8.2026

Hi Kai, thank you so much for your kind words! We're really glad to hear that everything arrived on time and in perfect condition. It means a lot to us, and we hope you enjoy your purchase!

Vastaus yritykseltä Robotime

12.8.2026

Hi Janevra,

Thank you for your honest feedback — and we're really glad you enjoyed putting the product together! We're sorry to hear that the screw holding the gear won't stay tight, though. That's not the experience we want for you, and we'd love to help fix it.

Please email us at service@robotime.com with your order details and reference number, and our team will take care of it right away.

We hope we can get it back off the shelf and working for you soon!Read more