Loved it a lot!
Vastaus yritykseltä Robotime
Hi there,
Thanks so much for your review! We're thrilled you loved it a lot.
Enjoy your project!
Myyjä: Robotime
Tämän sivun tiedot perustuvat yksinomaan Robotime-asiakkaiden Trustpilotin kautta kirjoittamiin tuotearvosteluihin.
Tuotteen tiedot
Fill price difference - Special purpose - For payment only - $1 Please enter the quantity to adjust the payment amount Discount codes are not acceptable Please contact us by email about the specific order
Kaikki arvostelut
Excellent after sales service
Vastaus yritykseltä Robotime
Hi Richard, thank you so much for the kind words! We’re really glad to hear you had such a positive experience with our after-sales support. It means a lot to us, and we’ll keep working hard to make sure every customer feels looked after.
P&P for an additional part
Vastaus yritykseltä Robotime
Hi Paul, thank you for your kind words! We’re glad the process for getting the additional part worked out for you. If you ever need anything else, we’re always happy to help. Thanks again!
Thanks Robotime for the product. You are the best!
Vastaus yritykseltä Robotime
Hi DE, thank you so much for your kind words! We're really happy to hear that you're enjoying your Robotime product. Your support means a lot to us, and we hope to see you again soon!
Todo fantástico y agradable. Un placer hacer compras aquí.
Vastaus yritykseltä Robotime
Hola Marcos, ¡muchas gracias por tu increíble reseña! Nos alegra muchísimo saber que todo fue fantástico y que disfrutaste tu experiencia de compra. Será un placer recibirte de nuevo cuando quieras. ¡Hasta pronto!
Super ! Après la déception de la réception d’un kit nouveau modèle trop simple, Rolife m’a proposé de m’envoyer l’ancien modèle contre 10 euros de frais de port. Et le top, je garde les deux. Merci au Super SAV.
Vastaus yritykseltä Robotime
Chère Karine, merci infiniment pour votre retour ! Nous sommes ravis d’avoir pu trouver une solution qui vous convienne, et c’est une vraie satisfaction de savoir que vous gardez les deux kits. Votre gentillesse fait toute la différence, et nous restons à votre disposition si besoin. Merci encore pour votre confiance !
Scam company never purchase here. PayPal will not protect you. Will deliver late, deliver wrong and will not honor delivery guaranteed you even purchase additionally.
Vastaus yritykseltä Robotime
We are truly sorry to hear that you had such a negative experience. We take all customer concerns seriously and are committed to resolving issues.
If you believe there has been a delivery issue or a problem with a replacement, please contact our customer service at service@robotime.com. We will do everything in our power to rectify the situation, whether it's sending the correct item, providing a refund, or offering other solutions.
Regarding PayPal protection, we work with PayPal to ensure a secure payment process, but we also encourage customers to communicate directly with us to address any problems. We value our customers and strive to provide a good service, and we hope you will give us a chance to make things right.
The products are fun, easy to assemble, and well made. Good job, Robotime! I have 3 of your items (functioning rubber band puzzles - 2 styles of AK-47 and a Thompson Machine Gun) and they are wonderful! Best regards, Cindy
Vastaus yritykseltä Robotime
Hi Cindy, thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your rubber band puzzles, including the AK-47 and Thompson Machine Gun models — it means a lot to know you find them fun, easy to assemble, and well made. We truly appreciate your support and hope you'll have just as much fun with any future Robotime creations!
It provides flexibility for buyer to match certain price
Vastaus yritykseltä Robotime
Hi XYZ, thank you so much for your kind words! We’re really glad the price flexibility option made the process easier for you. It’s great to know this feature is helpful, and we appreciate you taking the time to share your experience.
Good way to do ad-hoc payments for services.
Vastaus yritykseltä Robotime
Hi Compass, thank you for the great feedback! We're really glad to hear that our ad-hoc payment option made things easy and convenient for you. We truly appreciate your support and hope to serve you again soon!
The specialty purpose order made getting my updated power box for the super creators very easy and nice
Vastaus yritykseltä Robotime
Hi Sarah, thank you so much for your kind words! We're really happy to hear that the special purpose order made getting your updated power box for the Super Creators so easy and convenient. It means a lot to us that you had a smooth experience, and we truly appreciate your support.
Replacement parts arrived in perfect condition and were easy to order.
Vastaus yritykseltä Robotime
Hi S. Marcus, thank you so much for your kind words! We're really glad to hear the replacement parts arrived in perfect condition and that ordering was easy. It means a lot to us, and we hope to see you again whenever you need anything!
Thank you
Vastaus yritykseltä Robotime
Hi there,
Thank you so much for your kind words! We're really glad to hear you're happy, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
easy and quick
Outstanding service and outstanding kits!!! Thoroughly enjoying building these kits!!!