Picked up my new MTB , great price for last year bike, lovely team, very helpful, checked the bike over again before I left the store , focus on friendly customer service, not always the case these da... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great experience from start to finish dealing with RM Cycles being kept updated throughout the buying process. The bike arrived exactly as I would expected and ready to go with no issues. Would have n... Näytä lisää
Yritys on vastannut
Bought a new Giant Defy online from RM Cycles. Got a very good bike at a very good price. The bike came very well packaged in the Giant box and minimal amount of assembly was required. I had to c... Näytä lisää
Yritys on vastannut
I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä RM Cycles
Yrityksen kirjoittama
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Yhteystiedot
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Yhdistynyt kuningaskunta
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Erinomainen
282 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
RM Cycles were a pleasure to deal with
RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.
27. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Stuart, thanks for taking the time to post such a full review, Glad you're now on the road, stay safe!
Great price
Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )
3. huhtikuuta 2026
Vastaus yritykseltä RM Cycles
Hi Kevin, thanks so much for tkaing the time to post a review and flagging the mac issue. We'll take that up with our ecommerce supplier. Ride Safe!
Excellent customer advice and a very…
Excellent customer advice and a very accommodating company and team
22. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Thanks for taking the time to post a review, We do genuinely prefer to talk to customers anmd part of that is ensuring that they get exactly what they need and want. Happy Riding!
Visited for the first time today staff…
Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RM Cycles
Hi Franky, it was great to see you in the shop. even though we were really busy! See you soon!
Excellent priced fans good stock of the…
Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩
25. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Andy, thanks for posting a review, I have to admit we were very pleased to be able to offer that part at that price!
Not so good
Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers
1. huhtikuuta 2026
Vastaus yritykseltä RM Cycles
Hi Caroline. I think there may have been a mis-understanding somewhere here. We don' send out physical/ Paper gift vouchers. The gidt voucher is actually the code that is on your e-receipt that was automatically emailed to when when the order was porcessed. I have re-sent the email with the code on it. THis can be redeemed onbline or in the shop, all you need is the code. Please do call if you have any more questions.
Great service
Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.
23. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Chris, thanks for taking the time and effort to post a review, the best bit is yet to come, actually riding your bike!
Vastaus yritykseltä RM Cycles
Hi Neil, thanks for taking the time to post a review, very succinct and exactly what we're aiming for!
Vastaus yritykseltä RM Cycles
HI Gwyn, thanks for taking the time to post a review. We were very happy to be able to do those tyres at that price, have fun!
Vastaus yritykseltä RM Cycles
Hi Steve, thanks for taking the time to postr a review, much appreacited. Enjoy the your bike!
Vastaus yritykseltä RM Cycles
Thnaks for taking the time to post a review, Hopefully your riding experience will match the one you had with us! Have fun!
Bike delivered and well packaged when…
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.
27. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Adrian, glad you're happy and thanks for posting a review. Nice bike! Have fun and stay safe!
Generally good.
Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.
22. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Andy, thanks for taking the time to post a review and apologies everything wasn't perfect. We keep a record of which mechanics pack which bikes, so I will now be able to identify the mechanic and pass th feedback directly to him and examine any improvements he needs to make. I realise doesn't change things for you but it wll help us with our own QC. If you would like to call the shop we can make some arrangements to get the work done .
Very easy to order and pay
Very easy to order and pay. Invoice emailed as soon as payment made/confirmed. The bike is in immaculate condition, and serviced to an amazing standard. My son absolutely loves the bike.
15. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Geenes, we wish we could have been there to see your son's face, new bike day is such a joy!
I purchased ex display bike from your…
I purchased ex display bike from your store and I am very pleased with it. Bike was delivered quick with tracking and time slot provided. Bike condition was amazing, and I saved quite a lot of money !
21. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi, thanks for taking the time to post a review, enjoy your new bike day and stay safe!
Great bike at a great price
Great bike at a great price. Packing and delivery was excellent. Thankyou very much.
Very happy Man
14. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi David, we were are very with the price you're able to supply those bikes at, we all love new bike day,stay safe and thanks for taking the time to post a review
Road Bike Purchase
5* amazing customer experience. Item was in the exact condition as described and delivery was quick.
20. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
That's a lovely bike ytou have there, hopefully you';; enjoy it even more than your experience with us! Thanks formtakig the time to post a review
Really good bike for the money
Really good bike for the money, everything ran smoothly
19. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Ben, thanks for posting a review, much appreciated, enjoy the bike, and stay safe!
very heplful
19. helmikuuta 2026
Vastaus yritykseltä RM Cycles
Hi Robert, thanks so much for taking the time to post a review, short and sweet!
Giant Revolt from RM…
I purchased a Giant Revolt from RM cycles.
The bike arrived intact but the wrapping was a little lite inside the box, no hard foam blocks just wrapping paper and bubble wrap around the tubes.The frame is not scratched thankfully.
The bike was set up well and the GRX 820 groups performs well.
5. maaliskuuta 2026
Vastaus yritykseltä RM Cycles
Hi Dragos, thanks for taking the time to post a review. enjoy the new bike and stay safe!
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