Prices are great and shipping was very fast. However, it was sent internationally in a bag instead of a box. One of my crochet hooks snapped the first time I used it, so I'm wondering if it was dama... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful Drops brushed alpaca silk yarn, I’m loving how it knits. Loving the price too! Shipping to Washington State in the US was swift, I was thrilled to receive it so quickly, coming from Denma... Näytä lisää
I am so glad I discovered this country. The prices are outstanding (even with the additional tariffs added to goods sent to the US) and shipping is very quick and reasonably priced. Excellent all ar... Näytä lisää
My package got damaged in transit and I lost some yarn. Customer service was super quick resolving the issue and sending the missing yarn. I am so impressed by this company, thanks Rito!
4,4
Erinomainen
725 arvostelua
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really happy with the service from…
Really happy with the service from Rito, but I was unimpressed with the Drops product I purchased. "Belle" yarn (cotton, viscose and linen) looks great but does not maintain its lovely twisted look when being knitted. I've tried using yarn from the centre and outside of the balls... no difference. I'd hardly call it a luxury yarn the way it behaves.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hi Heather,
The issue you experienced with Drops Belle yarn is not something we have encountered before, which is why this case has been very important to us.
After our constructive dialogue, we have together found a solution where you can order new yarn of your own choice.
If there is anything else I can help you with, please simply reply to my most recent email.
Best regards,
Jeppe / Rito
My yarn arrived much quicker than…
My yarn arrived much quicker than anticipated and it’s exactly what I ordered. Drops Air is so soft! I can’t wait to finish my sweater so I can wear it!
24. tammikuuta 2026
Oma-aloitteinen arvostelu
A legit company with just very affordable prices
I order from them all the time and have yet to have any issues, the shipping cost is higher but the cost of the yarn tends to be lower so the cost is pretty similar to LindeHobby and WoolWharehouse after tariffs are applied. The shipping does take longer because of the customs process but that’s not really the companies fault, just the state of things. I haven’t had to reach out to customer service so I can’t attest to quality of the customer service. But I would recommend as they carry Drops and a lot of other quality yarn brands you can’t get in the states.
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Beautiful soft mohair silk yarn
Beautiful soft mohair silk yarn. Arrived fairly quickly. I will definitely order again.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Good Product, Prices & Service
Good product, prices & customer service. My package actually arrived damaged and 2 balls were missing. I contacted customer service and they were able to credit me - and pay shipping. I'm currently knitting with the purchase - beautiful yarn!
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Awful customer service
I still have a pending charge on my credit card from January 4, 2026 despite my order not going through. Customer service is extremely slow (4 days to answer) and did not address the pending charge, just asked if I tried to place my order on a phone or laptop. Extremely frustrating and issue still has not been resolved.
4. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hi Kacey,
I apologize that this matter was not handled in a timely manner.
I can confirm that the issue has now been resolved on our end, and I have sent you an email confirming this.
Best regards,
Jeppe / Rito
great wool yarn. better prices.
the order came complete. that matters when you have a sweater planned out. you don't want to get shorted. also the wool yarn was nice to work with and I used a pattern that rito supplied for free spe cific to the yarn. I am just finishing up the sweater. Im telling everyone about Rito.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Website was easy to use
Website was easy to use. Yarn colors and descriptions were true and detailed. Placed 2 orders one arrived quickly the other one I have not received it seems to be on holiday in a USPS warehouse in Miami. Hoping it is found soon!
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Qualité du produit extra
Qualité du produit extra. Rapidité du service. Rapport qualité prix imbattable.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
The quality of material and beautiful…
The quality of material and beautiful colors...long time for received it but i understand i am far away from you thank you so much i have many hours of fun with it yeeeeee
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Reliable Company
I am very happy with the yarn and the service from this company.
I would certainly order from them again.
7. tammikuuta 2026
Oma-aloitteinen arvostelu
I am still waiting for my parcel
I am still waiting for my parcel. I did not get it. I need to get my money back if it’s not coming, this is terrible service.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hi Cindy,
I have thoroughly investigated this matter and can see that your package was delivered on January 19.
In connection with my investigation of the matter, I have sent you an email asking you to confirm that you have received your package.
I look forward to hearing from you.
Best regards,
Jeppe / Rito
My yarn was delivered only in a mailer
My yarn was delivered only in a mailer, which was open when it arrived. The yarn was completely exposed and could have fallen out or been stained. It also took a while because it was stopped at customs, which is out of your control. I would recommend better packaging though.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hello,
I am sorry to hear that you have experienced this.
As you have not provided your contact details and have not responded to my request to send your contact details, I am unable to see which orders this concerns.
If you send your contact details to me at info@rito.com, I will contact you as soon as possible.
Kind regards,
Jeppe / Rito
Would recommend
Great time respond from customer service, the yarn was what i needed and was really affordable but took almost a month to get delivered
19. tammikuuta 2026
Oma-aloitteinen arvostelu
great!
shipping to the US was good took about 1.5-2 weeks. product was great as expected
28. joulukuuta 2025
Oma-aloitteinen arvostelu
It arrived to Canada in 3 weeks
It arrived to Canada in 22 days from ordering. I love the wool! Excellent quality at a great price.
16. tammikuuta 2026
Oma-aloitteinen arvostelu
Perfect place to get yarn
Everything went well. Starting with the quality of yarn 100% perfect. Looks and feels exactly as expected and advertised. The delivery arrived fast.
Very greatfull for Rito.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
A package of mine has been missing…
A package of mine has been missing since Jan 4th and I reached out on advice on how to proceed but haven’t heard back
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hi Lorna,
I’m sorry to hear that you have not received your package og at du ikke har modtaget svar fra os.
As you have not provided your contact details, I’m unable to see which order this concerns. I have therefore asked you to send me your contact information.
I hope to hear from you.
Kind regards,
Jeppe / Rito
I have not received the yarn
I have not received the yarn. I so hope it will arrive soon.
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rito
Hi Paula,
I’m sorry to hear that you have not received your package.
As you have not provided your contact details, I’m unable to see which order this concerns. I have therefore asked you to send me your contact information.
I hope to hear from you.
Kind regards,
Jeppe / Rito
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