The Ringley Group Arvostelua 

I enjoyed the flower arranging that Nusha arranged.

I have been living here since 2023. Nusha is always arranging fun and relaxing social activities. This is nice and fosters a good sense of community.

Our building manager Nusha facilitated a great flower arrangement workshop for tenants, it provided a sense of community and was a lovely activity to have offered in the building.

We’ve been with Ringley Building Block Management for the past three years, and overall it’s been a very positive experience. As a company, they’ve shown a strong commitment to maintaining high standards, keeping the building well-managed, and ensuring things run smoothly. Over time, it’s been reassuring to see consistent organisation, responsiveness, and a clear structure in how everything is handled.

What really makes the difference, though, is the people—and in our case, our property manager Jill has been outstanding. She is professional, approachable, and incredibly reliable. Jill communicates clearly and promptly, always keeping residents informed and making sure any issues are dealt with efficiently.

She goes above and beyond to ensure everything is running as it should, and it’s obvious she genuinely cares about both the property and the residents. Her attention to detail and proactive approach give real peace of mind.

A big thank you to Jill and the Ringley team for their continued hard work over the past three years—it’s very much appreciated.

Adele Roberts is the property manager of the building where I own a flat. She has been always prompt and helpful in answering my enquiries. Recently, her email on keys to our ‘new door’ was spot-on and anticipated most if not all relevant questions, including payment, arising from the significant event! I do appreciate her ‘forward thinking’ and her ability to cover all points at the outset very much! Well done, Adele.

Thank you to the Concierge Team's professional service.
Marcus and the Concierge staff are always there to support the residents.
Also, the management staff of Ringley Group have done a wonderful job of helping the village.
Thank you!

Shocking company. Unfortunately we are managed by this company. Regularly are lift breaks, they haven’t done anything either about our security in the building. They now are increasing the service charge by 8.5 percent and now are not getting the windows cleaned. I honestly don’t know what this company does but they can’t seem to manage buildings properly and it’s a complete scam as they do no work. Avoid at all costs. We would love to be managed by someone else but we don’t have the luxury to change

Desiree has been an outstanding relationship manager representing The Ringley Group as our managing agent. From the moment Desiree was appointed to our block, she has proven herself to be extremely organised, personable, proactive, and knowledgeable. She has always gone above and beyond and made a meaningful difference to our block. I cannot recommend her highly enough.

Amazing service, particularly Adele Roberts, our building manager, who always responded to queries quickly and efficiently. Nothing was too much trouble.

This is a review relating to a Mr Joseph O'brien,a member of the Concierge team at Prospect Place,Ferry Court,Cardiff.
I wish to point out and thank Joe for his continuous hard work,friendly manner and professionalism;
He deals with matters straight away and most effectively.
He is a credit to the Company.
Thankyou Joe.
Thankyou

They seemed all right for a while but we are a small building and they've completely neglected us at the time we needed them most!!! Really one star is too many!

Have a flat where they are the Managing Agents and we all need help to bring the owners in to line with unsubstantiated service charges and to date they have been worse than useless.

Shout out to Chris! He's such a legend and is always on top of everything when it comes to customer satisfaction. He's the type of guy that we need more of in our world, and he never fails to brighten my mood with each concierge encounter at the AFC Wimbledon Flat Development.

Good response times. Quite happy with the way they are managing our building.

Shoutout to Chris, he is an amazing guy!! He’s very down to earth and always willing to help, no matter how big or small the issue may be. He’s very genuine and will always put a smile on your face!

Thank you Chris!!

They do not reply to emails, they take no urgency in engagement, they have no duty of care to their leaseholders. So far in the building of 75+ flats, no one is seeing any written responses to time sensitive queries.

Their fees are very high for a service that is even worse than the previous managing agency.

Have property in Station Quarter, Corby, and would like to say how happy and grateful i am to have Adele as my Relationship Manager. Always quick to respond, helpful and cheery.

I previously gave a five star review to Ringley because Denise in the legal department is so good at her job. However the property management side of the company simply do not respond to emails or pick up the phone. It took me nearly a week to get though to the accounts department recently, which held up some work. Natalie Birmingham is unresponsive and works from home frequently, which seems to add to the issue - her office could not get through to her last week when I tried yet again to make contact. I will now have to go through their internal complaints process, which is likely to be ignored before I can escalate this matter to a formal complaint. This or writing a review seems to be the only way of getting their attention. What a waste of everyone's time.

[EDIT Further to their response that I would hear from Kithas, I have chased him repeatedly, but he won't respond. I was told he'd have the information in March, but it is now June, and he continues to ignore emails. It's a shambles].

I personally have always had a great experience with the team at the Concierge - especially Diane and Joseph! They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with.

I would like to show my appreciation for Renee who is cleaning in Caldey Island House today. Renee providrd me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised