Noord Arvostelua 

Soepel proces en goede communicatie. Duurde alleen langer dan ik had verwacht.

Very good bk

Tevreden met de fiets maar de service is slecht ik heb mijn fiets opgezegd mijn fiets is vorige week oogehaald maar moet nog elke week betalen voor me fiets. Slaat nergens waarom word hij dan opgehaald

Helpful service

Thank you customer service guys for quickly giving me appointment and thanks Refki for store support with bike. Ebtg recommended, great Noord

Goeie instructies netjes geholpen klant vriendelijk

service was snel i refki was heel vriendelijk, hij heeft alle instructies goed uitgelegd en i am satisfied 🔥💪

Da a o fost o experiență plăcută mulțumesc mult

Refki supported with instructions and explaining. Bike is sturdy and robust. Thnx

Bericht gekregen van de chauffeur hoe laat hij op locatie bij mij zou zijn en daarna alles heeft hij mij alles uitgelegd hoe de fiets werk met het elektrische gedeelte verder ga ik zo fietsen om alles onder de knie te krijgen.

Was easy to register and the delivery was perfect. The delivery man was so friendly and informed me of everything.

DO NOT RENT NOORD EBIKES.
I rented a Noord e-bike and honestly, it’s been a very disappointing experience.
They gave me an old, rusty bike with a weak battery that keeps turning off and a saddle that was already in bad condition when I received it. Now the saddle has completely broken, just a few days before my subscription ends on October 16.

When I contacted customer service, they told me that I can only return or swap the bike once every 3 months for free — otherwise, I’d have to pay €50. So basically, they give you worn-out bikes and then expect you to pay to fix their own poor maintenance.

It’s honestly crazy. The bikes are clearly not properly checked before being sent out, and the policy feels very unfair to customers. I would not recommend Noord to anyone unless they seriously improve their quality and support.

Alles ging goed snelle procedure en een aardige afleveraar

My experience over the past two to three days with the bike has been really pathetic. As a new user, this has left a lasting negative impression. I was expecting to receive a bike in good condition, but instead, I received one that has already run over 21,000 km. I could still accept that if it worked properly, but within two days, the brakes failed. While I was riding, the seat broke off and came out of its place - I narrowly escaped an accident.

This shows that user safety is not even considered. The person who handed me such an old, unsafe bike clearly has no regard for the rider's safety. It was only because of my balance that I managed to save myself; otherwise, it could have resulted in a major accident - for which I'm sure no one would have taken accountability.

I'm highly disappointed. Thank you - although I'm quite certain no one will actually read this.

snelle en topservice, aanrader!

Cool bike. Great and welcoming service from Refki and Amsterdam team. Thanks

Refki. Good service in Amsterdam. Happy with the bike, really performant and great availability from the staff. Highly recommended

Terrible experience, they gave me a damaged bicycle with damaged plastic chain teeth, I had to pay 50€ for the damage which I did not to, didn't swap my bike for new one as they promised, I don't know what to say, they just take your money but don't care about people.