Reward Flight Finder Arvostelua 

I loved this website, but recently they nuked the functionality of the Basic plan. It's fair to ask for payment, but I think they've got the pricing way too high; it's about double the price of Seat Alerts if you compare the useful features. Also, I'm getting marketing emails even though I never subscribe in signup processes.

Further to my complaint the customer service promptly responded and refunded said amount so I can say I am now very happy with the escalation and the speed with which my complaint was dealt with
and have upgraded my experience accordingly

Thank you

Searching for free flights is a real hassle especially for popular destinations at peak times like Christmas. I just give up after a while. So this app is a godsend.

Unwisely signed up for the gold service for a year although as far as I can tell it is not useful. No alerts on received, raised a support ticket a month ago and no response yet (despite multiple emails asking for a response).

the seven day trial is really about luring you into signing up for a year. If tyou cancel you loose any remaining days and if you dont you will be charged for a year in advance. That is not what I call a trial period.
And your response is a joke. It is NOT common practice to terminate the trial period immediately when the customer cancels.

I've been a member for over a year now and found the service / web site first class. Enter the departure dates / destination and let the system keep an eye on it. My first choice and hit was Sydney, got it. An excellent tool.

Great tool. Just redeemed a flight and have 5 alerts set for November. Would love if Qatar Airways and Aer Lingus were added.

Got the alert and booked my first flight. So easy and one redemption saves me enough to more than recoup the annual fee. Brilliant value

With the cost of living rising steeply, anyone with a decent number of Avios should consider this app. Best to use those Avios than save them.

Is this really only for BA flights? Very limiting

I paid 69,99 GBP to upgrade to Gold on November 10, 2022 and I set up 3 alerts. Up to February 7, 2023 I have not received a single alert but I learnt from B.A. directly that there had been seats available. Unfortunately it was too late and I missed the opportunity. I am sorry to say this looks like a scam to me and I request full reimbursement. February 26: I am adding that following my complaint the company contacted me and apologized profusely, refunded me in full and offered a bonus on a new suscription. I hope they will correct all the glitches because if it works, this service would be very convenient.

Set up Gold Account - Credit Card entry noted. Validation link not worked and now will not recognise email address for SIGN IN and Will NOT allow to set up again as USER Name already Used - Phone call from Douglas at support and all sorted

Until recently, I was loyalty royalty, collecting & collecting Avios but never using them for flights. Now I know better. I use RFF to find flights 6-9 months ahead. First flight coming up in February 23 to the Caribbean.

Website works well, much better than BA. I had trouble cancelling the subscription, but they resolved it. Hence the increase in rating.

Seeing all availability for a year ahead on one page is wonderful. It really simplifies things. Very useful app.

Brilliant site but finds seats on BA only. How about Qatar Airways too? Now that would be a great combination.

This app is so easy to use. Only British Airways flights though. I set up many alerts months ahead and just wait to be notified. So far, I have got 3 flights using them. Great value considering the savings.

With my gold membership, rff searches for my flight several times each hour. No way I could do that. Worth every penny when flights found.

The time and money saved using RFF is worth the small monthly and annual fees. I run my own business and can’t devote many hours each day to searching for these flights, especially those at popular times like half term. I reckon I have saved thousands overall.

I used to pay cash for my flights that I could have got for free. How stupid I was. RFF has taught me that with careful planning I can use my Avios to find free flights a year ahead. Got 2 already. Thank you RFF.