Fake product
I am writing regarding an order which I placed on July 19, 2026 for Korean Airy Sunstick SPF50+ × 1, “Abib” brand, as advertised on their website. I paid CAD $49 for this product. When I received the order, I was extremely concerned to find that the item was completely different from the product I ordered. Instead of the advertised Abib product, I received a product called “JAYSUING,” which is labeled as Made in China. I contacted their customer service team on August 2, shortly after receiving the order. Their team asked me to provide photos of the product on Aug. 5th , which I sent on August 6. However, I have not received any response since then despite waiting for a resolution and follow up several times. This situation is very frustrating because I paid for a specific Korean product advertised as Abib, but received a completely different product from a different brand and country of origin. This feels misleading and raises serious concerns about the accuracy of their product listing and the transaction. I asked for a return and refund but they never respond back. I’m trying to dispute through my credit card.






