Habe die Vanity Jacke auf Instagram gesehen und diese für den Geburtstag meines Freundes gekauft. Er ist sehr happy und sieht toll aus in seiner neuen Jacke 😊 tolle Kollektion und Erfahrung! Würde ic... Näytä lisää
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Do not buy from this website. In the photos the product looks like one thing, but you receive something completely different. Very poor quality — everything is made in China but without any quality co... Näytä lisää
Yritys on vastannut
This company sells extremely poor products that do not come as advertised. Return shipping costs are on the customer, and since they're located out of China, I literally spent over half the price of t... Näytä lisää
Yritys on vastannut
I had high hopes for this product, but unfortunately, I was disappointed. The quality feels very cheap, and the jacket has a strong smell of rubber, similar to an inflatable pool. This suggests it mig... Näytä lisää
2,9
Keskitasoinen
44 arvostelua
On vastannut 61 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
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Great experience and great products
Great experience and great products! Will deffo be shopping here again
11. helmikuuta 2026
Oma-aloitteinen arvostelu
J’ai commandé le hoodie avec le noeud…
J’ai commandé le hoodie avec le noeud et les henley tees, je suis très content avec la qualité et en plus ca est arrivé dans un bel emballage métallique je recommande
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Habe die Vanity Jacke auf Instagram…
Habe die Vanity Jacke auf Instagram gesehen und diese für den Geburtstag meines Freundes gekauft. Er ist sehr happy und sieht toll aus in seiner neuen Jacke 😊 tolle Kollektion und Erfahrung! Würde ich wieder bestellen
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
DO NOT BUY FROM
This company sells extremely poor products that do not come as advertised. Return shipping costs are on the customer, and since they're located out of China, I literally spent over half the price of the product on return shipping. Additionally, there was extremely poor communication from their customer service team. I have yet to receive a refund for anything.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Connor,
We are sorry to read your message. However, we are unfortunately unable to locate any order, customer account, or prior email correspondence associated with the information provided in this review.
If you have placed an order with us and experienced an issue, we kindly invite you to contact us directly at info@revivoavenue.com with your order number so we can investigate properly and assist you.
Please also note that returns can be sent either to our return address in France or to our international return address in China, as clearly stated in our return policy. We always aim to provide clear instructions and timely support to every confirmed customer.
We remain available to help and would be glad to resolve any legitimate concern.
Revivo Avenue Team
AVOID AT ALL COSTS
AVOID AT ALL COSTS.
Brought a men’s fur coat - arrived much later than described on website and faulty so tried to arrange a return was told by the robotic customer service that I would need to arrange for a return to CHINA! Plus the said if have to pay a “restocking fee”. This went back and forth as I was not willing to pay for this as this was faulty so not my fault in the slightest. They took days and days to respond to each email (clear to me now they were dragging this on on purpose). As this is a breach of consumer rights act which I clearly stated, they agreed to “waive” the restocking fee and as I was so over it I decided to pay to return - even though this is not my obligation. A week later I received another coat - which I had clearly stated I DID NOT WANT AS THE QUALITY WAS ABSOLUTELY DIABOLICAL - awful to say the very least. Anyway after about 2 weeks I followed up as I could see the item had arrived, to then be told that they would not be giving me my refund even after confirming on email that they would as they had shipped a replacement. Obviously I told them I did not ask for that etc etc and then they changed their story to the fact the returns deadline was 2 days prior to when I shipped the item…… bearing in mind they were the ones dragging their feet and not responding to my emails.
Honestly please don’t waste your time. 2.7 stars review is honestly to good for this absolutely disgusting company.
These Chinese drop shipping companies have no idea that in Europe we have consumer rights!
I have made a claim to citizens advice who will be taking this further due to breach of my consumer rights.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Tatiana,
We are truly sorry that this situation left you with such a negative impression, and we understand your frustration. That said, we feel that some elements of this review significantly exaggerate and misrepresent the facts, so we would like to clarify the situation transparently.
When you reported a defect, a replacement was shipped automatically as part of our standard process, before you later indicated that you did not wish to receive a replacement. We regret this misunderstanding. Please note that we carry out quality control checks before shipping all pieces and, following this case, we are reinforcing these controls further.
All return instructions were provided within the first 24 hours of your initial request, and our customer service commits to responding to all inquiries within 48 hours. The return parcel was sent approximately three weeks after reception of the item, which is one week beyond the 14-day return window required for a refund to the original payment method.
In addition to sending a replacement, a 20% refund was issued to your original payment method as a goodwill gesture. Based on these actions, the case was considered resolved and closed by our customer service team.
We regret that the outcome did not align with your expectations and remain committed to handling all situations fairly, transparently, and in line with our policies and regulations.
Kind regards,
Revivo Avenue Team
Ordered jacket over 3 weeks ago and…
Ordered jacket over 3 weeks ago and still hasn’t been delivered. Customer support team never got back to me. Don’t recommend
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Paul,
We are truly sorry for the inconvenience caused by this situation and understand how frustrating a delayed delivery can be.
As communicated to you by email, the parcel was unfortunately reported as lost by the shipping carrier. While this is extremely rare, it can occasionally happen with international shipments. As soon as this was confirmed, a full refund was immediately issued to your bank account.
We would also like to clarify that our team did respond to your follow-up email within 20 minutes. We always aim to handle such situations promptly and transparently. As a small team, we do our best to support every customer efficiently, and a short follow-up is always welcome if needed ❤️
Kind regards,
Revivo Avenue Team
Do not buy from this website
Do not buy from this website. In the photos the product looks like one thing, but you receive something completely different. Very poor quality — everything is made in China but without any quality control, and sold at a price that is far too high for what it is. They do not allow returns — or if the buyer wants to return an item, they have to arrange and pay for shipping to China themselves!! Customer support staff are polite, but they don’t solve anything. They say you can exchange the item for other products, which makes no sense because they are all terrible. I do not recommend it — stay away from this scam.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Sara,
Thank you for sharing your feedback. We’re sorry to hear that your experience was disappointing. During our communication, the main concern raised was the return shipping cost. Please note that shipping rates are higher during the holiday period and are calculated based on parcel weight. As your order benefited from free items as part of our holiday promotion, the product discount was significant, which makes shipping the main remaining cost.
Our policies are communicated clearly before purchase, and our team always aims to support customers within those terms. We regret that this did not meet your expectations and appreciate you taking the time to share your perspective.
Customer Service
Revivo Avenue
Vastaus yritykseltä Revivo Avenue
Dear Reviewer,
We have carefully reviewed the additional information you provided following our request. While an order number was shared, the name and email address used in this review do not match the customer details associated with that order in our records.
As we are unable to verify the identity of the reviewer against the order, we cannot confirm this review as reflecting a verified customer experience with Revivo Avenue.
Should there be an error or misunderstanding, we encourage the original purchaser to contact us directly using the email address linked to the order so the matter can be reviewed properly.
Revivo Avenue Team
The product was beautiful
The product was beautiful, had nice contact with the company and answered all my questions. Would recommend!
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Jasper,
Thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience.
We are very happy to hear that you loved the product and that our team was able to answer all your questions clearly. Providing a smooth and transparent experience is very important to us, and your message means a lot to our team.
Thank you again for your trust and recommendation, it truly supports our work 💕
Warm regards,
Revivo Avenue
All's well that ends well
UPDATED: I have finally received my refund for the jacket sending back to their new wharehouse in europe
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Carmine,
Thank you for taking the time to share your experience. We are genuinely sorry to hear that your order did not meet your expectations.
We would like to clarify a few points for transparency. All our pieces are designed using our own cuts and produced specifically for Revivo Avenue. Following your feedback, as well as feedback from other customers, we updated both the materials and the cut of the jacket as of December 25, 2025. The updated version is now made with high-quality materials and has been very well received by our customers. We would be more than happy to offer you a free replacement with this latest version if you would like to give it another try. Please contact us at info@revivoavenue.com.
Concerning returns and exchanges, our intention is never to make the process difficult. While we sometimes suggest an exchange as a first option to help customers find a quicker solution, returns are always available in accordance with our policy. We are sorry if our communication gave you a different impression.
We also want to share that, to better support our EU customers, we now offer a French return address to make returns and exchanges easier.
We genuinely value customer feedback, as it helps us improve both our products and our customer experience, and we remain available should you wish to discuss this further.
Kind regards,
Customer Service
Revivo Avenue
Scam quality
The hoodie I bought looked like it was much much thicker. The materials are even cheaper than on some websites where you would pay €5 for a hoodie like this!!!! Absolutely not worth €70!! Shame on u
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Amber,
Thank you for sharing your feedback. We are truly sorry to hear that the hoodie did not meet your expectations.
We would like to clarify that all our pieces are designed using our own cuts and produced specifically for Revivo Avenue. Following customer feedback, we have updated several of our products, including materials and construction, to better align with expectations. These updated versions have since been very well received by our customers.
We understand that perceived thickness and material feel can vary from one person to another, and we regret that this was disappointing in your case. Our goal is always to be transparent through product descriptions and visuals, and we continuously work on improving clarity and quality.
If you would like us to review your order or discuss possible solutions, our customer care team remains available at info@revivoavenue.com and would be happy to assist you.
Kind regards,
Customer Service
Revivo Avenue
Terrible terrible terrible
Terrible terrible terrible. These clothes are DROPSHIPPED and they’re not theirs to sell. Worst quality ever don’t even bother it’s not worth it.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
If you’re reading this PLEASE avoid…
If you’re reading this PLEASE avoid this website. The clothes are not originally there’s they are dropped shipped from china and they are extremely poor quality. The clothing I recieved also stunk of rubber and was just itchy. I tried to return and the shipping would cost £40 and they would NOT give me a refund or even a partial refund. Please please do not order from here spend your money on something else
24. joulukuuta 2025
Oma-aloitteinen arvostelu
I really wanted to love this brand...
I really wanted to love this brand, but after my first order, I unfortunately cannot recommend them. While the initial shopping experience was great, the actual product and delivery fell far short of the price point.
The Good
There are two reasons this isn't a one-star review:
The Website & Checkout: The site is incredibly functional and easy to navigate. The checkout process was seamless and felt very professional.
Customer Service: When I reached out with questions, the team was timely and responsive.
The Bad
Everything from the shipping onward was a letdown:
Shipping Delays: My order arrived a full week later than promised.
Price Point: This brand is way too expensive for what you actually receive. I expected a premium feel for the cost, but the value just isn't there.
Quality Issues: This was the biggest dealbreaker. The quality is comparable to Zara, but honestly, it’s worse.
The Sizing: It was completely off and inconsistent.
The Cut: I ordered a hoodie, and the hood was oddly shaped and was pointy towards the head (usually a sign of not good enough design)
The Smell: As soon as I opened the package, the clothes had a very strong, weird chemical smell.
Final Verdict: It’s a shame because the brand presents itself so well online, but the lack of quality and the high price tag make it a "skip" for me. There are much better ways to spend your money where the product actually matches the marketing.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Fastfashion à des prix exorbitants
Fastfashion à des prix exorbitants, honteux.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
The zipper broke the first time zipping…
The zipper broke the first time zipping up My $90 jacket. After doing more research I found out the jacket is sold wholesale on alibaba for $15. This brand is a scam. They do a good job looking like a real brand. But just drop ship cheap alibaba streetwear products.
29. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Hello Alex,
Unfortunately, we were not able to identify any order placed under your name in our records. That said, if you did experience any issue with one of our pieces, we encourage you to reach out to our customer service team at info@revivoavenue.com. We stand behind our quality standards and would be happy to assist with a replacement or refund where applicable.
Best regards,
The Revivo Avenue Team
Commandé pour 250€ de vêtements, le colis n’est jamais arrivé
Commandé pour 250€ de vêtements. On fait appel à Gofo France pour livrer le colis c’est est une très mauvaise entreprise de livraison (suffit de regarder les avis sur trustpilot). Bien sur ce qui est arrivé à beaucoup d’autres personnes livrer par cette boite, il m’est arrivé la même chose, mon colis n’est jamais arrivé. Je recommande Revivo Avenue de vérifier chez qui vous envoyer vos colis.
En réponse : C’est facile de se cacher derrière ces excuses, cependant il est de votre ressort de prendre un livreur de confiance, comme j’ai dit précédemment, il suffit d’une recherche sur Gogo France pour se rendre compte des problèmes de livraison récurent chez eux. Cette excuse n’est pas valable.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Bonjour Elio,
Nous espérons que vous allez bien, et merci pour votre commande chez nous.
Nous sommes sincèrement désolés de lire votre avis. Malheureusement, des incidents de livraison peuvent survenir, quel que soit le transporteur. Des situations similaires peuvent être rencontrées avec DHL, Colissimo, DPD, Chronopost ou d’autres, comme en témoignent également leurs évaluations en ligne. Il est important de noter que les clients ont souvent tendance à partager leur expérience uniquement lorsqu’un problème survient, ce qui ne reflète pas toujours la réalité globale du service.
Dans notre dernier échange, nous vous avions transmis les preuves de livraison fournies par le transporteur, confirmant que le colis a bien été remis dans votre boîte aux lettres, à l’adresse indiquée, avec votre nom mentionné. Nous comprenons combien il est frustrant de ne pas avoir reçu votre commande, et il est malheureusement impossible de savoir si le colis a été volé après livraison ou déplacé par erreur par un tiers.
Notre dernière communication remonte à plus d’un mois, et nous regrettons sincèrement que la situation n’ait pas pu être résolue depuis. Afin d’améliorer votre expérience, nous vous invitons à nous recontacter. Nous serons ravis de vous proposer une réexpédition gratuite des pièces commandées.
Dans l’attente de votre retour,
Revivo Avenue
It's a scam
It's a scam. Product is very cheap and the returns are impossible, I paid 32 Eur for return and they won't return my money.
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Revivo Avenue
Thank you for sharing your experience. We understand that this situation has been frustrating, and we would like to clarify what is happening with your return, as some elements in your message do not reflect the actual status of your parcel.
The return is not “impossible.” According to the tracking number you provided, your package has not yet arrived at our warehouse. It is still with your courier because customs fees were applied when you sent it back. This usually happens when a return parcel is declared as a commercial shipment, where the customer is considered the seller of goods. In these cases, customs apply duties. For standard returns, no customs fees are applied when the package is declared correctly as a personal return of goods.
Regarding the return shipping cost you mentioned, we would like to clarify that we do not charge customers for sending items back. Each client is free to choose any carrier, and prices vary depending on the courier, destination, and weight. Return costs within Europe typically range between 10 and 20 euros. In your case, the higher cost appears to be related to the courier and country you selected.
We also want to make clear that all information on how to return items — including the address of our international warehouse — is always available on our Return Policy page.
To help you resolve your case, we are willing to cover the customs fees applied to your parcel, without deducting them from your refund. This is a gesture to unblock the situation and close your return smoothly.
You are welcome to contact us directly so we can assist you step by step.
Warm regards,
Revivo Avenue
The products are not what they seem
The products are not what they seem. I ordered a shirt and its clearly awful quality and is shipped from China so takes a long time. The returns will only allow for exchanges so its basically a scam.
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Misleading product and unprofessional…
Misleading product and unprofessional customer service
I strongly advise everyone to stay away from this company.
The jacket I received was completely different from what was shown on their website – poor quality, tight fit, and an unbearable chemical odor that made it impossible to wear. When I contacted customer service, I received only vague excuses about “styling choices” and “synthetic material,” instead of any real solution.
After weeks without a proper response, I was forced to open a PayPal case — and only then did they suddenly decide to reply. Their behavior throughout this process was unprofessional and dismissive, clearly designed to delay and exhaust customers rather than resolve issues fairly.
In the end, I was left with a useless product and zero accountability from their side.
Save yourself the frustration and do not order from Revivo Avenue. The glossy photos and promises on their website do not reflect what you will actually receive.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
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