Retro vGames Arvostelua 

I ordered a Twilight Princess for the Gamecube and it was $199.99 and when it arrived I was surprised that it was just just disc no box not even a sleeve it was in! On the shipping envelope it said DO NOT BEND! It was wrapped in plastic wrap! For that price I expect much better as I have order less priced Gamecube games and actually received it in the case! This is my first and my last experience with this company as I will NOT be ordering again!

They do not test their products, complete bullshit. Xbox came, didn't even turn on, order a replacement, disc tray doesn't work, had to remind them to send the 2 controllers for it I ordered, got 1, the other was for an entirely different console. Help line will put you on hold for 10+ mins only to hang up on you the instant it goes through. Even though I returned the item and asked for a refund they refused to give me my money back because even though they have the package, if you didn't get a tracking number with it and sent to them, they will not give you your money back. Complete waste of time. No wonder all your 5-star reviews are fake.

I’d rate this a zero if I could. Bought a 240 dollar game back in November, once it was in my area they said it couldn’t be delivered and would be returned to sender. I asked for a refund, they said to give it some time due to the holidays. Never received the refund after 8 months. I should’ve disputed it with my bank but I trusted them to refund me out of the kindness of my heart. Seems like they’ve done this to a lot of people.

Shithole company. They sold me a 360 system that red ringed within 5 hrs of using then completely blew off my request for my warranty to be used. Hope the company closes down so no other people have to get scammed by the losers who run this company

These people made my year with a brand new replacement console after my original one had malfunctioned. I have epilepsy and am an in home caregiver and retro games are our passion. Thank you again

​❌ Absolute Trash – Sent a Counterfeit, Moldy Controller!
​I am incredibly disappointed with Retro V Gaming. I paid for an official, authentic PlayStation 3 controller, but what they sent to my house is a complete joke.
​First off, the controller is a blatant counterfeit, not an official Sony product like they claimed. To make matters worse, the power cord they threw in is absolutely disgusting—it is covered in visible mold and decay. It looks so bad that it honestly feels like a safety hazard to even plug it into my console.
​Asking me to leave a review after shipping out this kind of hazardous bull crap is wild. Do not buy from them if you are expecting actual authentic, clean gear. Absolute rip-off.

Never have reviewed anything ever but I think yall should know. Bought 3 different Pokémon games and received only one bc they for some reason wanted to send them all individually(no box and all just the cartridges) and still failed to receive the order nearly 2 months later do to “reshipment issues”either way 591$ not well spent. Only 1 of the 3 games have actually showed up :( Ps: I will say my copy of soul silver is in good condition and legit but still at what cost

Thay took over 3 months to get me my refund! Thay never could get it right so no cash refund i had to finally insist on a PS 1 and the 6 memory card?Alan the man who helped me out is great person this company is lucky to have him! Will never do bissness with them again and will tell everyone else not to do bissness with them either!!!!!!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎❤️‍🔥👎👎👎👎👎👎👎👎

I ordered an Xbox back In Nov. 2025 for a Christmas gift for my son. At the time they were running a promo, get two controllers and games included so I got it. After opening the gift for Xmas discovered they sent me the wrong Xbox! After submitting my info. they reached out to me, then lost my claim and told me to send everything again. Second time around I only took pics of the Xbox since that's what was wrong. I was sent the wrong Xbox a second time, with no wires, controllers, or games. I sent back the wrong Xbox and finally got the correct one in March! I didn't get any controllers or games. They are now telling me the order never came with multiple controllers or games and unless I can prove it with pics or order info I can't get a refund or the additional items. Since it's taken so long my email and pics have auto deleted. When they sent out the original order info. they only showed and included the Xbox, with one controller. When I sent back my original order to them it weighed 9lbs 5oz. A single Xbox and controller with cords won't equal that amount that amount shows there were other items in the box. They can't or won't pull up the original order they received from me. When you call the # it's the same person answering every time. You never get a call back from them, only email responses. The one time I did get a call was an accident as I could hear adults and kids talking. DO NOT GIVE YOUR MONEY TO THIS COMPANY THEY ARE A SCAM AND FRAUD

Wow i really messed up not doing my research more on this company before ordering. dont make the same mistake I did and stay far far away. They send you fake tracking labels to think your issue is being resolved, just so you dont do a chargeback in time. Absolute garbage service.

This place doesnt deserve a one star, it’s just a tourist trap.

This company is run by scammers so be careful of your information. Stay away from their websites, they go by Retro vGames / RetroFam. Do not trust them scammers. If you have already ordered from them and have any issues with your order go file a complaint to your state attorney general or state of consumer protection office right away. It will take at least 10 complaints to get immediate action and attention to stop this company from existing. Again, DO NOT BUY FROM THIS COMPANY. Stay away!!! Look elsewhere.

I ordered an "official", blue, Sony PS3 controller for $42, but instead received a cheap, Chinese knock-off (which is also offered on their site, but for $25). I emailed their help, who requested a photo of the controller I had received, which I immediately sent. Since then (10 days hence), I've heard nothing and have had my emails, voice mails (nobody ever answers the phones), and website form submissions ignored. This was a bait and switch if I've ever seen one, and I have since put in a charge dispute with my bank. Their one-year warranty is worth nothing if they don't respond!

Ordered an N64 along with 4 controllers and 4 games. Received the N64 and cables in about a week an a half in a beat up Amazon box and a bit of bubble wrap. A day or 2 later I received the 4 controllers jammed into a soft envelope so and feeling lucky that the only damage I see is one fairly large scratch on one controller. It's been 3 weeks now and I'm still waiting for any of the games to show. Goldeneye was supposed to be included in the bundle so seems odd that its shipping separately. I contacted support and after a week I got an email back stating that everything was coming out of different warehouses and they included tracking numbers to the two packages that I have already received. I note to that the shipping packages have labels from different sellers and not from RetrovGames.

I bought Pokemon Emerald for nearly $300, it turned out to be a fake. They will not help me out with replacing it or getting a refund. DO NOT BUY FROM HERE.

I purchased a backwards compatible PS3. Arrived late and A regular one was mailed to me. Customer service was almost non-existent. Refused to refund my $60.00 insurance for the console because it now applies to the extra controller I purchased. A nightmare, buy cautiously.

Stay away from Retro vGames! The website gives you hope that you can purchase hard to find PS3 controllers, but when I ordered 2 of them, I instead received cheap Chinese copies that were nothing like the originals in the picture. I emailed them multiple times with my concerns and it was ignored. I initiated a dispute via my credit card and about 2 weeks later, Hafiz finally responded and claimed that the switch was a mistake. I don't believe it for a minute. He required that I send the controllers back even though they are not worth the price of shipping. Since he provided a prepaid shipping label, I packed them in the same flimsy padded envelope in which I received them, but I was very disappointed that their attempt to scam me resulted in so much of my time being wasted. I should have read more reviews about Retro vGames and I would have found many like this one. I hope this will help others to avoid my negative experience.

Ordered an Xbox 360 model S with a hard drive. Console got delivered with no hard drive. I called 3 times, emailed and submitted a ticket 2 times and hear nothing. Now less than a week later, the console does not even turn on anymore. I still have heard nothing back at all

Here's my experience with retrovgames. I ordered a wii bundle kit and several games totalling over $800. It took over 5 weeks to get the complete order, and that wouldn't have happened without many emails complaining about their lack of competence. Gave this as a birthday gift (late obviously). The first time wii was turned on, it wouldn't load game disc. I sent a video showing the issue and never got a response from retrovgames. I finally bought one from Amazon. If youre looking for one guy taking your money, shopping on ebay and having items shipped directly to you.. this might be the "company" for you. That's my experience with retrovgames.. take from it what you will