Resumaker Arvostelua 8

Absolute Abzocke! Ich habe nur 1 € für einen Lebenslauf bezahlt, und ohne klare Information wurden mir später 29,99 € abgebucht.
Ein intransparentes und irreführendes Abo-Modell. Viele andere Nutzer berichten genau das gleiche.
Ich habe den Support kontaktiert und erwarte eine Rückerstattung. Ich werde diese Bewertung entsprechend aktualisieren.

​Avoid Resumaker.de at all costs! They use deceptive "dark patterns" to lure you in with a 0.99€ trial and then secretly charge you 29.99€ every month.
​Worst of all, in March 2026, they charged my card TWICE (on March 4th and March 24th). This is outright theft and a clear violation of billing rules. Their support refused a refund, hiding behind their "Terms & Conditions" while ignoring their own billing error.
​I have already reported them to my bank and the European Consumer Centre (ECC). Do not give them your card details!

As many reviews have already stated, I've only used the service once to compile a resume. The tactic is always the same: they make you fill out your resume, take a long time, and then ask you for a payment (in this case, a paltry €0.99). This payment, however, hides a commitment to a subscription; in fact, this payment isn't just for the service you just used, but for a 14-day "trial," after which you're committed to paying a monthly fee of €29.99. Furthermore, canceling the subscription is complex, and by going directly to the website, I realized they'd created an account without my consent. Finally, in response to my repeated complaints, customer service responded by pretending nothing had happened, saying I'd used the service anyway and that "company policy" doesn't allow refunds. Totally not recommended, they use scam tactics to force you to commit to having a useless subscription to an application whose sole purpose is to generate resumes (as if a person needs a monthly subscription to create a resume)

Not transparent.
Subscription renewal is not clearly communicated at checkout. No accessible account or billing page, only email notification. Refund denied after immediate cancellation. Feels intentionally misleading.

Diese Internetseite ist eine dreiste Abofalle. Habe einen Lebenslauf auf der Internetseite generiert, welcher zum finalen Generieren als pdf dann mit 0,99 € bezahlt werden sollte. Gut, kleiner Betrag, habe ich mit Paypal bezahlt und die Sache war für mich abgeschlossen. Dann nach 14 Tagen eine weitere Abbuchung von 29,99 € per Paypal für ein scheinbar abgeschlossenes Abo. Ich weiss weder für welche Dienstleistung noch wurde dies kommuniziert oder bewusst abgeschlossen. Ich kann zudem nicht einmal ein Kundenkonto mit entsprechenden Daten bzw. der Sachlage einsehen, da dieses ja auch nicht angelegt wurde, da eben auch kein Abo abgeschlossen wurde ..... Leider eine sehr ärgerliche Vorgehensweise des Unternehmens, und das bei den heutigen strengen rechtlichen Vorgaben für Internetdienstleistungen ......

Review:
I was misled into believing the service cost only €1 with no additional payments. Instead, I was charged twice in a row without my consent. There was no clear information about any subscription or recurring billing.

This its a scam tactic, and I strongly advise others not to use Resumaker’s services. Be careful — what looks like a cheap, one-time payment turns into unexpected charges. I have contacted my bank/PayPal to block future payments.

Very disappointing experience.
I used the service only once, thinking it was free or limited to the initial trial, because it was not clearly stated anywhere that it would turn into a paid subscription afterward.

I paid a small amount just to download my CV, and the website mentioned a 14-day trial period.
However, I was charged only after 3 months, without any notification, no email, no reminder, and without having used the service again.

I contacted customer support several times to request clarification and a refund, but I never received any reply.

These billing practices feel very unclear and confusing:

the subscription details are not shown in a transparent way

the renewal does not match the stated 14-day trial

no reminder is sent before charging the account

customer support is unresponsive

Be very careful before entering your payment details. My overall experience with this service has been extremely disappointing and far from transparent.

Jeg købte et CV via deres hjemmeside, uden klart at blive præsenteret for eller accepteret et abonnement. Jeg forventede derfor, at der var tale om en fejl, og kontaktede dem via mail. De svarede hurtigt, men kunne til min forbløffelse kun meddele, at min mailadresse ikke fandtes i deres system. Jeg har ikke andre mailadresser, så jeg oplyste i stedet det notanummer, der fremgår af min netbank i forbindelse med deres trækning. Alligevel kunne de ikke finde noget på det.

Siden juni 2025 har de trukket 229 kr. fra min konto hver måned uden mit samtykke. Jeg har nu skrevet til dem mindst 15 gange uden at få svar. Som sidste udvej har jeg været nødsaget til at lukke mit kort.

Så vær opmærksom: Hold jer langt væk fra denne useriøse virksomhed fra Barcelona! Jeg har intet fået løst og føler mig virkelig snydt!