Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I was recommended resolver by the search engine. I spent time completing the online form and then I forced to sign up. After which nothing. No case number no complaint visible. Complete scamming site... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I used Resolver to send details to Lufthansa regarding a recent problem in 2022. Resolver advised case has been sent to Lufthansa and it may take a while but if so contact Resolver again. Ok, I forgot... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I found out about Resolver via Martin Lewis (Money Saving Expert). Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help. To cut a long st... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had a terrible customer service experience with Vinted until Resolver stepped in. Vinted owed me money and failed to read my complaint, therefore prematurely closing the case without looking at the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kuluttajaneuvonta
  2. Arvostelusivusto

Yrityksen kirjoittama

Resolver is a free, independent issue resolution service. We connect consumers with organisations to help find the best outcome every time.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Money back

I have used Revolver in the past. I had a problem with Turkish Airlines. They said I will get my money back in a few months time after they cancelled my flight. I got in touch with Resolver and with in a couple of months received my full air fare. Thank you Resolver.

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Tony,

Thank you for your kind feedback. We’re so glad to hear you found our service useful. If you ever need assistance again, we're always here to help!

Saanut 5/5 tähteä

Resolver were there to help

Resolver helped me understand the process of making a complaint that could be heard and the company in question actually gave me compensation when at first they just stonewalled me. Thank you resolver.

11. joulukuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Resolver

Hi Laurence,

Thank you for your kind feedback. We’re thrilled to hear you received your compensation!

Saanut 5/5 tähteä

I look forward to reading all of the…

I look forward to reading all of the info Resolver sends in my email. Very informative and useful and has helped me with there pre done letters to apply to my car finance company for reimbursement over mis sold finance

18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Paula,

Thank you for your review! We're so pleased to hear you've found our service useful!

Saanut 5/5 tähteä

Thank you!

Really great platform which helped me get a good resolution where all else had failed, thanks guys!

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Kat,

Thank you for taking the time to leave a review, we’re so glad to hear you've found our service useful!

Saanut 5/5 tähteä

Completely free service

Completely free service, they helped me get back ppi pay out, pay out for extra platinum card that I never asked for,but was paying extra for, so I got money back without a middle man taking a cut

27. helmikuuta 2024
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Sarah,

Thank you for the kind review. We're so glad to hear we could help you with your reclaim!

Saanut 5/5 tähteä

Great site

Great site, helped me to easily make a complaint (after having no success) which was then resolved - highly recommended!

28. helmikuuta 2024
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi there,

Thank you for your wonderful feedback! We're so glad Resolver made the complaint process easy for you and helped you achieve a resolution. Your recommendation means a lot to us!

Saanut 5/5 tähteä

These guys can help

Resolver are great at getting you answers particularly with those particular companies that have no dedicated customer services or companies that ignore you over complaint's they've helped me a couple of times with good outcomes they are definitely worth asking for help i just wish i could afford to donate 100% trustworthy

27. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Steven,

Thank you so much for your kind feedback. We’re so glad to hear you’ve found our service useful. If you ever need assistance again, we're always here to help!

Saanut 5/5 tähteä

Issue for Nearly 4 years, Resolved within 2 weeks

I was arguing for nearly 4 years with UK Power Networks, someone recommended Resolver, within 2 weeks my problem was Resolved!! Excellent!! 5☆

15. elokuuta 2024
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Jonathan,

Thank you for the kind review. We're thrilled to hear that our service was helpful to you!

Saanut 5/5 tähteä

IMorrisons superstore…

I used this to resolve a problem with morrisons. Although I tried to resolve it myself at first, Resolver came to my attention and they sorted it without any problems quickly. Would recommend them to anyone.

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Brian,

Thank you for leaving a review.

We’re delighted to hear you found our service helpful and are so glad we could be of help!

Saanut 5/5 tähteä

Resolve helped me get a full refund…

Resolve helped me get a full refund back within days free of charge I highly r this company and if I ever had a problem again I would use resolve again

27. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Trace,

Thank you for the kind review, we’re so glad to hear you were refunded!

Saanut 5/5 tähteä

Resolver confidence

I have used Resolver a few times and with their help I received a quick resolution to the issues I raised . It is great to have a source that can support you and fight your corner.

11. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Mary,

Thank you for taking the time to leave a review. We're thrilled to hear that our service was helpful to you!

Saanut 5/5 tähteä

I can't thank them enough they helped…

I can't thank them enough they helped me take on some loan companies, with the financial ombudsman, and I had a good outcome.

15. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Julie,

Thank you for your kind feedback! We're delighted we could help you with your case, and it's great to hear you had a positive outcome. If you ever need assistance again, don't hesitate to reach out!





Saanut 5/5 tähteä

Brilliant free site

Brilliant free site, have saved a fortune.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Mr Umpleby,

Thank you for taking the time to leave a review, we’re so glad to hear you've found our service useful!

Saanut 5/5 tähteä

With their assistance I got an apology…

With their assistance I got an apology + admission from UK parking control that they wrongly issued the PCN.

Well done resolver

24. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi George,

Thank you for leaving a review. We're thrilled to hear that our service was helpful to you!

Saanut 1/5 tähteä

Absolutely useless ,had a dispute with…

Absolutely useless ,had a dispute with Virgin Bet ,but it’s just a messaging service and not a single word from them.
Totally Pointless!

Response to Resolver 20th Feb

Thank you for confirming that you are pointless even though I think your name is very misleading as if you are an ombudsman or will resolve issues and as for your positive feedback? Well there is plenty of negative feedback on here!

You state your a free service as if anyone would pay you for the service you provide!
But you must be making money somehow!

I personally think you should be closed down as I wasted a lot of time using your service and was getting quick responses direct from Virgin Bet and only came to you because I thought you could resolve matters how wrong was I which you have now confirmed.

19. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Tipper,

Thank you for leaving a review.

To explain, Resolver is a free service that helps people raise complaints about UK-based businesses and organisations. We are not a third-party or complaints management company, we are simply a user-controlled complaint-resolution service that enables consumers to manage and store all their customer service issues in one place.

It’s disappointing to hear you’ve not found our service useful but at no point can we guarantee a positive outcome for any case. Although, we have received a lot of feedback to suggest that company’s can be quicker and more effective in responding when a case has been raised with us.

In any case of a limited or unsatisfactory response from a company we would advise you to be as proactive as possible with your communications. Continue to email from your Resolver case file, using the "New email" and "Reply" buttons found there; if that doesn’t get a response and there is the option to do so, call them.

Best of luck with your complaint.

Saanut 5/5 tähteä

Excellent service.

Excellent service.
Sorted my refund issue out with white fox after months of me trying with no response

12. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Debbie,

We’re so glad to hear you’ve had a positive outcome with your case and are delighted that you found our service helpful!

Saanut 1/5 tähteä

It was a Monday real ale day .

It was a Monday real ale day .
So I paid £2.15 for a pint twice
Next time I go to the bar I was told with a really bad attitude that no this beer is £3.15 so I said no ! I've never paid that much but only to be told after speaking to Chris an a new manager that I was to pay the new price as it is of a high percentage
I was dealt with terribly from an establishment I visit 5 times a week for food etc MILE CASTLE Never again . Michael Gales*

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Michael,

You have left a review for Resolver and not the company you may wish to rate directly.

Resolver is a free service that helps people raise complaints about UK-based businesses and organisations.

I’m sorry to hear about your issue, while we are not the company you wish to contact Resolver can help you manage your complaint and provide direct contact pathways to companies.

To get started, please visit our homepage at https://www.resolver.co.uk/.

If you have any further questions please contact our support team here: https://support.resolver.co.uk/hc/en-us/articles/115003188265-Can-I-contact-Resolver-

Saanut 1/5 tähteä

Resolver disputes have taken our money and made no contact for over a year!!

Resolver disputes were easy to make contact with UNTIL we paid them over £8k to resolve a timeshare miss sell. It’s been over a year and they have blocked our calls and we can’t get through to ANYONE!! Emails are also bouncing back.
They have all the paperwork, reference numbers to claim back our money and we question if they have done a runner with that and taken our £8k with it.
NO communication, NO follow up, NO contact
Be aware!! They took our money January 2024 and we are STILL trying to get hold of them and find out what is going on.

8. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Stella,

It looks like you've left a review for Resolver instead of the company you intended to rate.

Our service is completely free and does not charge users, so your feedback may be meant for a different company - possibly ‘Dispute Resolver,’ which is entirely separate from us.

We wish you the best of luck moving forward and hope you hear from them soon.

Saanut 5/5 tähteä

What is this magical service I have…

What is this magical service I have never ever heard about....complained to Marriott about one of their hotels, got reply in minutes. I cant speak for the resolution yet (will update my review accordingly) as they might be used to complaints via this service and wont actually deal with it, just soften it but I give it a chance.

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Resolver-logo

Vastaus yritykseltä Resolver

Hi Anastasia,

Thank you for the kind review.

We’re so glad to hear our service helped prompt a response from Marriott and hope your issue is resolved soon!

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