I mistakenly purchased a policy while I already had one in existence. I was contacted and offered a refund which was sorted out immediately. I wouldn't expect companies to do this so very pleased. Als... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Once again rescuemycar came to help . I broke down this morning ( lower water hose burst stopped straight away ) water temperature went from normal to hot in no time , I obviously had to stop almost... Näytä lisää
The speed and efficiency of taking it out - and of course the price! I was amazed that I could get full road & home recovery plus key protection - all for a fraction of the cost compared to other well... Näytä lisää
I signed up as they were the most competitive when I was looking to take out a car rescue policy. I had the misfortune of breaking down away from home and the service and communication from rescu... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Rescuemycar.com
Yrityksen kirjoittama
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Yhteystiedot
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, Yhdistynyt kuningaskunta
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4,6
Erinomainen
28 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very professional customer service.
23. huhtikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Misleading policy and poor customer…
Misleading policy and poor customer service.
Their policy clearly states no excess at the call-out, yet when I needed assistance, customer service tried to charge me an extra fee. This completely contradicts the written terms. When I questioned it, they were unhelpful and dismissive.
I cancelled immediately — I cannot trust a company that advertises one thing and delivers another.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rescuemycar.com
Hi Guelma,
I’m sorry to hear about your experience. If you purchased a no excess policy, any charge you were advised of is likely to have been for additional mileage beyond the distance included in your cover.
If you’d like us to look into this in more detail, please email your policy number and the date of breakdown to breakdown@rescuemycar.com so we can review this fully.
Kind regards
Rescuemycar.com
Better service than I've received from…
Better service than I've received from other car breakdown company's
15. huhtikuuta 2026
My membership ran out
My membership ran out. I had forgotten to renew so I renewed over the phone and (2 times I was promised both postal and email renewal would arrive shortly, but no postal 1 month later. I have been a member many years and used the breakdow service twice over the years that part was good. But something is not right with office staff now.
Sorry just received my postal documents. Looks like they have been batered about with the post all good now.
20. maaliskuuta 2026
Vastaus yritykseltä Rescuemycar.com
Hi Bob,
Thank you for your feedback. I’m very sorry for the inconvenience caused.
Your documents were issued by post on 7th April. If you have not received them, please contact us on 01423 535786 so we can check and confirm your address details.
Kind regards
Rescuemycar.com
Good attention was given to me.
Good attention was given to my purchase, no problems, all went well. Good price was also given, well pleased. Thank you.
21. huhtikuuta 2026
Person I spoke to
Person I spoke to , think it was Jack, was very pleasant, helpful and patient. Explained everything well and had a charming telephone manner.
21. huhtikuuta 2026
Perfect service from the gentleman on…
Perfect service from the gentleman on the phone, wish I had his name so him manager can reward him.
21. huhtikuuta 2026
New customer so far so good
Well I only purchased the breakdown cover today.The lady I spoke to was very helpful.I can’t speak about the cover yet , haven’t used it and hope I don’t need to.
21. huhtikuuta 2026
i found your site easy to understand…
i found your site easy to understand and follow, this is not my normal experience of websites
20. huhtikuuta 2026
Rang customer service to lower my…
Rang customer service to lower my renewal price...Jack was very helpful. I've never actually broken down as yet so I don't know how they are at rescuing me? But they seem to offer all the right things.
21. huhtikuuta 2026
I’d rather pay a bit more and get a rescue service that actually comes out to rescue me!!
Been with Rescuemycar for a few years but never had cause to need them until recently. I just needed a jump start but they refused to come out until I supplied the name and address of a garage to take my car to (even though I just needed a jump start)!! 🤷🏻♂️ I’ve never heard of this before from a rescue company. I didn’t know the address of any local garages to take my car to let alone if I had been on holiday in a place I don’t know and broke down at like 10pm or 11pm. What happens then? They just leave you there?? Anyway, managed to get a family member to come out instead and then took out membership of one of the bigger rescue services. Yes Rescuemycar are cheap but I guess you get what you pay for. I’d rather pay a bit more and get a rescue service that actually comes out to rescue you.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rescuemycar.com
Good morning,
Thank you for taking the time to leave this feedback, and I’m really sorry for the frustration caused.
We ask for a recovery destination such as a garage at the point of reporting the breakdown because if a recovery is needed, our recovery operators must be able to plan their jobs and routes in advance. Without a destination, it becomes very difficult to manage workloads and make sure we can get everyone attended to safely and efficiently.
A jump start is only a temporary repair, and we’d always expect you to go to a garage afterwards. Without that, the same fault could happen again, and we wouldn’t be able to keep attending for the same issue in future until a permanent repair has been made.
Thank you again for taking the time to share your experience. If you still need any help with anything then please call us on 01423 535786.
Kind regards
Rescuemycar.com
Buying the policy was easy
Buying the policy was easy, the website was easy to use ,but as I haven't had to call them out for a breakdown I can not comment any further
13. huhtikuuta 2026
Vastaus yritykseltä Rescuemycar.com
Dear Martin,
Thanks for your feedback, and I’m glad to hear you found the website and buying process easy to use.
If you ever do need to call us out for a breakdown, we hope the service matches your expectations.
Kind regards
Rescuemycar.com
Very friendly call agent who helped me…
Very friendly call agent who helped me find a better price.
13. huhtikuuta 2026
Easy to use and more than competitive…
Easy to use and more than competitive on price
20. huhtikuuta 2026
Not actually used it yet but 5 stars…
Not actually used it yet but 5 stars for admin
13. huhtikuuta 2026
Very easy to follow instructions to…
Very easy to follow instructions to cover the breakdown cover
12. huhtikuuta 2026
Easy to purchase and a good price.
11. huhtikuuta 2026
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