Update on my mis-sold contract from…
Update on my mis-sold contract from London Mint Office.Levi rang at 16-50 today.If you've not followed this story i was mis-sold a contract by LMO.For my daughter Victoria i'd been buying the Charles III coins for a xmas present they cost about £40-00 each she loves the Royal family,I'd paid for 6 by 03/12/2024 then was told the final one was £580-00.Being a pensioner it was shocked,what do i do then Tasha says "you can pay in installments £58-00 per month x10,of course i was talked into it so close to Xmas.Four days later 07/12/24 i get the coin with a invoice for £595-00 after the weekend I ring up to speak to Tasha i was told she was part/time i left a message for Tasha to ring me,she did on 11/12/2024 she denied everything she'd said when selling me the contract it was like talking to a different person her tone was aggresive.I told her i want a copy of the phone conversation from the previous week when she sold the contract also i wanted a pre paid lable as i would be sending the coin back she said that will be done.Straight away on 11/12/24 i e-mailedLLondon Mint office to complain Charlotte says she will pass the message on to Tasha's manager,yet nothing happened.I bought Victoria my daughter a different present.But i could'nt after Xmas Tasha saying i was lying.I needed the the truth to clear my name also to let HR at the London Mint office they have a problem staff wise.For 3 months I've asked for a copy for the conversation from 03/12/24 when Tasha sold me the contract,9 e-mails to Charlotte who would pass it on to SOMEONE,Shane Preece,Nadine,Levi all saying they have heard the the conversation with Tasha and myself.Why i cant hear it is the problem,Levi head of customer service say's I cant hear the conversation she said Data Protection won't allow it. So when you make a phone call we've all heard it "this call is recorded for security purpurses" beleive me its recorded only for the staff of the people your calling,you cannot hear the the recording yet thats against the law.
13. maaliskuuta 2025
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