Repairtech Services (UK) Arvostelua 

Our cooker is 24 years old and the door seal had corroded. I rang the phone number on my 24 year old recept and was immediately put through to the service department. They were very helpful and I received the new seal within two days.

Very good helpful advisor. Ordered parts for my Rangemaster. They arrived quickly and well packed.

I needed parts for my 18 year old Falcon Rangemaster dual fuel kitchen range. I had previously gone elsewhere and been sold the wrong part which was very frustrating.
The technical support was excellent and used the serial number to ensure the parts were suitable. The parts arrived quickly and were at a fair price for genuine spare parts.

Wanted to charge over £300 for small repair to Range master cooker, after already charging £180 for a brief visit to inspect .

After complaining they claimed was administrative error , yet ignored subsequent emails . Repaired by local company for only £30 !

Great service and super quick service within 24hrs.
Engineer fixed and clearly knew what he was doing.

Saved Christmas!! Thank you

Very quick and efficient Booking service and the engineer came promptly at 8am on the day, very charming and fixed the problem at the first visit, so I was very pleased and relieved it was all so easy.
Thank you all

Exceptional service from Kate. Really efficient and a delight to speak to. My Rangemaster is 20 years old and I needed a grill element replacement. Kate was very helpful and I received the new part by post the following day. Highly recommended.

Helpful staff member, sourced the correct spare for us and delivered promptly.

The service provided by the call team, Kate and Tom, was excellent, explaining all procedures etc. Very professional, courteuous and an absolute delight to deal with.
The engineer who called on site, Paul, second to none. As the call team, excellent, professional and proferred expert advice on how the issue can be rectified. If all goes well, within one week of initial contact, our cooker/ovens will be back working efficiently.
Many thanks to all.

Awful experience - do not recommend. Organised via the Rangemaster website, range twice to organise first call out and was told by one person it would be a two week wait and by the second that it could be quicker. At the point of booking I specified that I needed to do the school run, so please not to come during that time. On the day of the appointment the engineer rang to say he’d be 25 minutes, which was just before the school run. I mentioned this and he said ‘I hope to be in and out within 10 minutes’. Not the service expected when I’d had to pay £168 upfront. Engineer got to our house, I explained what had happened with the oven and he proceed to only look under the grill with a torch. (We had already had a local oven repairman come out who spent over an hour for free looking for the issue, but couldn’t find it and I explained this to the engineer). I was asked to turn the cooker on in the fuse box, which I did and then the engineer just said it’s a wiring fault and that there was nothing he could do. An electric fault, on an electric oven and he couldn’t do anything! He didn’t take the oven out to look at the back, unscrew the hob or investigate anything at all. He was indeed in and out within 10 minutes leaving us without a solution and out of pocket for £168. Awful experience of incredibly poor service and an inadequate engineer - avoid and use a local company for rangemaster repairs.

Jason arrived at the very end of the day to repair our cooker. Friendly and really thorough with the task. Great service!

Fitter messaged when was on his way. Checked gas supply first then took off oven door resealed it and put on new catch. Checked both ovens and the hob. Explained as he did the service. Checked all safe and working. Very pleased.

The engineer was excellent. We had a problem with our gas hobs. He called ahead of time to make the arrangements. Even though he travelled quite a distance he arrived bang on 830am as he arranged. He quickly identified and resolved the issues and was generally informative about why they had arisen. He was extremely neat and tidy and looked to protect the kitchen around while he worked. Excellent and rare these days.

Booked a service for my Rangemaster on 31 Oct. Paid £255 in advance. An engineer was the supposed to call within 48 hrs. No call. Phoned again. Still no call. Phoned again. They guaranteed a call from the engineer that afternoon. No call. Cursory text from engineer on 7th Nov, saying he would come between 1 and 4pm. Did not arrive or text. Cancelled job and asked for a refund. They even took my email down incorrectly.
After posting this review Repairtech did arrange for a different Engineer to attend. This chap, Paul provided excellent communication and has completed my service in a timely, tidy and efficient manner. The MD of Repairtech has also emailed an apology.

Repair tech were able to supply a spare part for my fridge freezer which according to BG was obsolete.
Only problem was that the package was on its side and not upright and a switch was damaged .
Fortunately the engineer was able to use the original switch and fridge freezer now working properly.

Quick visit by Chris to diagnose fault on my Rangemaster Gas Oven and a week later to install the parts. No issues at all. No mess and a pleasant engineer. Would recommend.

Fastest repair ever.
Speed of response, repair, attitude of engineer all first class couldn’t have asked for better. Thanks very much.

A repair to our Rangemaster Induction Cooker turned into somewhat of a slog unfortunately. It took three visits (spreading over more than a month) and a variety of PCBs to fix the problem. It appeared very much trial and error. The engineer was a nice guy and tried to be as helpful as he could. However, there did seem to be a complete lack of correct diagnosis resulting in endless phone calls to Repairtech service centre. The lass at the centre, Samantha Ward, was brilliant and extremely efficient, especially at refunding the enormous costs of the unused circuit boards. I have given a two star rating as this reflects the lack of speedy diagnosis and effective repair. It does not reflect the service I received from Samantha Ward. That would be five stars!! All that said, we now have a fully working cooker and have been fully refunded for the unused PCBs. Thank you.
Kind regards, Roger.

I had a short very useful conversation with a gentleman called Mike , who was immediately in tune with my requirements , even thought the appliance is 25 years old and in excellent condition , because of the help i have received from the company over the years and this occasion was not different, in a very short time , Mike had found the part that i needed he ,took the order i paid the bill, the item was delivered at 11.12 am the following morning , i call that excellent , my problems were solved before the end of the day , and i am verry happy with the total results ,thank you Mike very much , Ken Anderson

Had a repair from Paul today very professional he done another few minor jobs too
Thank you for a good service