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rentaroof Arvostelua 193

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

They made finding a place to rent so much easier than I expected. From the very first call, the team was friendly, understanding, and really listened to what I was looking for. They kept me updated ev... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The customer service of the company was great was help in hand when I needed and didn’t know they would help and would like to have a place with there company!

Yritys on vastannut

Saanut 5/5 tähteä

Very quick response! The most Hassle free way to find a place to rent! Shows multiple priorities within your personal search options with no obligation to view . . giving exact details of t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vuokravälitystoimisto
  2. Online-markkinapaikka

Yrityksen kirjoittama

Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

We all need a roof over our heads

Yrityksen kirjoittama

And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.

Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

193 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Am looking for a 2 bed property for a…

Am looking for a 2 bed property for a long let that will also allow pets as we have 2 small dogs. A bungalow is really what we are looking for so we will keep looking on rentaroof its an easy site to negotiate and nice large photos of each property. Well Done .

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Christine,

Thank you for your lovely review! 🙌

We’re glad to hear you’re enjoying using Rentaroof and that you find the site easy to navigate with clear, large property photos. We hope you’ll soon find the perfect two-bedroom bungalow for you and your dogs.

Thank you for choosing Rentaroof, and best of luck with your search! 😊

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Not been using very long but easy to use

Not been using very long but easy to use

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi James,

Thank you for your review! 😊

We’re glad to hear that you find Rentaroof easy to use so far. We strive to make the platform as user-friendly as possible for all our users.

Best of luck with your housing search! 🍀

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Brilliant experience

Brilliant experience

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Alisha,

Thank you for your wonderful review! 🙌

We’re delighted to hear that you had a brilliant experience with Rentaroof. Your feedback means a lot to us.

We wish you the best of luck with your housing search! 🍀

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

This was very easy to sign up and use…

This was very easy to sign up and use this

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Paul,

Thank you for your review!

We’re glad to hear that you found it easy to sign up and use our platform. That’s exactly what we aim for 😊

If you ever need any assistance, feel free to reach out.
We’re always happy to help!

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

The customer service of the company was…

The customer service of the company was great was help in hand when I needed and didn’t know they would help and would like to have a place with there company!

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Ellie,

Thank you so much for your kind review!

We’re really glad to hear that our customer service was there for you when you needed it most. That’s exactly what we aim for 😊

We truly appreciate your feedback and would be happy to help you find a place through our platform. Don’t hesitate to reach out if you need any further assistance!

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Exelent rent

Exelent rent

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Aneta,

Thank you for your feedback! We’re thrilled to hear that you had an excellent experience with your rental. At Rentaroof, we always strive to make the process as smooth and enjoyable as possible, and it’s great to know we met your expectations.

We appreciate you choosing Rentaroof and hope to assist you again in the future! 😁

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Accomodation great

Was able to view a room and settle in a room close to all amenities. Rent a room staff was friendly and accommodating.i have settled well.In a room with my own en suite

14. lokakuuta 2025
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi!

Thank you so much for your kind words! 🌟 We are absolutely thrilled to hear that you’ve settled in well and are enjoying your new room with your own en-suite. Being close to all amenities definitely makes a difference!

Our team always aims to be as friendly and accommodating as possible, so it’s wonderful to get this feedback. Enjoy your new place, and we wish you all the best in your new home! 🏠✨

Best regards,
Joy

Rentaroof

Saanut 5/5 tähteä

Really good honest website to find you…

Really good honest website to find you new house /flat to rent very helpful so I would give 5*

25. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi!

Thank you so much for the glowing 5-star review! ⭐ We’re thrilled to hear that you found our website helpful and honest in your search for a new home. That is exactly what we strive for!

We hope you’ll be very happy in your new house or flat. If there is anything else we can help you with in the future, you know where to find us.

Happy living! 🏠✨

Best regards,
Joy

Rentaroof

Saanut 1/5 tähteä

Total scam

I’ve paid £1 for the trial (twice, I was overcharged) then since I didn’t cancel my 7-day trial it automatically converted my account into premium and took me £9.99. Since I didn’t have money on that account the payment didn’t go through so I went to the website myself and paid directly (as they kept on sending me emails about it and attempted several times in a day to take the payment). After I made the payment myself, I still received text messages and emails demanding a payment (?) and received notifications on my bank account that they were still trying to take the money (days after I’ve paid) which they actually took making the payment £19.98 overall. I’ve cancelled my subscription 2 days after the 7-day trial. Paid the premium amount myself on the same day I canceled the subscription and on the same day as well they took my money again! This happened almost a month ago, now tell me why they are still coming back to my bank account to retrieve £9.99 from a subscription that has been cancelled??? I’ve already deleted the account and every day I receive notifications that they’re trying to take the money…..

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Dear Alésia,

Thank you for sharing your feedback. We sincerely apologize for the confusion and the frustration these payment attempts have caused you 😔

Based on your description, it appears that two separate subscriptions may have been created accidentally—possibly due to the initial double payment or the use of two different email addresses. This would explain why our system continued to send reminders for one account even after you manually settled the payment for the other.

To resolve this immediately and stop any further automated attempts, we need to merge or close these duplicate records. We have sent you a request via Trustpilot to share your contact details securely.

Please respond to that request so our team can:identify both accounts and ensure all subscriptions are fully terminated, and verify the total amount paid and provide a fair, appropriate solution for any overcharges.

We are committed to fixing this for you and look forward to hearing from you! 🙏

Kind regards,

Michelle
Rentaroof.co.uk

Saanut 5/5 tähteä

Easy on the eyes when scrolling

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Candy,

Thank you for your review! 😊

We’re thrilled to hear that you find the platform visually appealing and easy to scroll through. Our goal is to make searching for rental properties as smooth and enjoyable as possible, so it’s great to know it’s working for you.

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 1/5 tähteä

Absolutely scam

They set prices that make your eyes light up, but to contact the agent you need to pay a subscription, and after paying and being redirected to the agent's website, the price is COMPLETELY DIFFERENT and MUCH MORE EXPENSIVE. Total scam.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Dear Eloisa,

Thank you for sharing your feedback. We are very sorry to hear that the price displayed on our platform did not match the agent’s website; we understand how frustrating this must be when searching for a new home 😔

I would like to clarify that this is not an intentional tactic, but rather a technical issue with how our system synchronises and interprets data from external sources. Occasionally, information isn’t mapped correctly between platforms, leading to the kind of inaccuracy you experienced. This is precisely why we provide the 'Report an issue with this listing' button, to ensure our technical team can manually verify and correct these errors immediately.

We take your experience seriously and would like to put this right. Therefore, we've sent a request through Trustpilot to get in touch.

Kind regards,

Michelle
Rentaroof.co.uk

Saanut 5/5 tähteä

They help people fast dnt leave you…

They help people fast dnt leave you wondering great people

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Dawn,

Thank you so much for your kind words! 😊

We’re glad we could assist you quickly and make the process clear. It’s great to hear that you had a positive experience with our team!

Should we be able to assist you again in the future, we’ll of course be happy to help.

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 1/5 tähteä

Unhappy with email threats.

Unhappy with email threats if you cancel and don't pay after the 7 day trail but within the legal UK 14 day cool off period. There is no pro rata payment option and this goes against the UK Consumer Contracts Regulations 2013, where you have a legal right to a 14-day cooling-off period starting from when a paid contract begins.

8. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Darren,

We’re sorry to hear about your experience and appreciate you sharing your feedback. We have already reached out to you via email and hope that we have been able to resolve the situation.

At Rentaroof, we always aim to handle cancellations and payments in line with applicable regulations and to provide a fair solution for our users.

Thank you for your patience and understanding.

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Customer Service was swift in response…

Customer Service was swift in response and very professional and kind and supportive. They listen to my query and solved it in no time which is great and I'm extremely happy. Thank you.

5. maaliskuuta 2026
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Mohammed,

Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to assist you quickly and provide the support you needed. Providing professional, friendly, and efficient service is very important to us, so it’s great to know you had such a positive experience. We truly appreciate your kind words and are happy we could help!😊

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Very user friendly platform

Very user friendly platform, it was very easy navigating through the listings, with many to select from.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Tina,

Thank you for your kind review!

We're happy to hear that you found Rentaroof easy to use and that navigating through the listings was a smooth experience. Our goal is to make finding a place as simple and convenient as possible, so it's great to know the platform worked well for you. Thanks for choosing Rentaroof!😊

Kind regards,

Zhané
Rentaroof.co.uk

Saanut 5/5 tähteä

Great value acommodation and services

Great value acommodation and services. Making renting simple.
Clean and safe places for living.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Maria,

Thank you for your kind review! 😊

We’re happy to hear that you appreciate the value of the accommodation and the services.✨

Thank you for sharing your experience! 🙌

Kind regards,

Kirti
Rentaroof.co.uk

Saanut 5/5 tähteä

The customer service is amazing and…

The customer service is amazing and very professional. They help me so swiftly that I would really recommend thier website and services. Thank you.

4. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Shafiq,

Thank you so much for your kind words! 😊

We’re very happy to hear that you had a positive experience with our customer service and that we were able to assist you quickly. That’s exactly what we strive for every day! 🚀

Thank you for recommending our website and services, we truly appreciate it. 🙌

Kind regards,

Michelle
Rentaroof.co.uk

Saanut 4/5 tähteä

It was a very easy to use website and…

It was a very easy to use website and had houses I’ve seen in other websites but cheaper, I think it’s an amazing idea! Gets renters closer to the estate agent

28. helmikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Jamie-Leigh,

Thank you for your kind words 🤩

We're so glad you like the idea behind Rentaroof! Bringing homeseekers and estate agents closer together is exactly why we started this. Thanks for the support!

Kind regards,

Michelle
Rentaroof.co.uk

Saanut 5/5 tähteä

Easy to use website.

Easy to use website.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Mia,

Happy to hear that! We put a lot of effort into our user experience, so it’s great to see it’s paying off.

Thanks for choosing Rentaroof 🩷

Kind regards,

Michelle
Rentaroof.co.uk

Saanut 5/5 tähteä

Easy to use app

Easy to use app
Applied for 2 rooms and 3 days later I'm at home in one of them.

Smooth running all the way

25. helmikuuta 2026
Oma-aloitteinen arvostelu
rentaroof-logo

Vastaus yritykseltä rentaroof

Hi Andy,

Wow, that is what we call a fast track! We're so happy to hear our platform worked smoothly for you and that you managed to find your new home within just three days.

Welcome home, and thanks for the great review 🩷

Kind regards,

Michelle
Rentaroof.co.uk

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