Renergy Solutions Arvostelua 33

If you are reading this you will notice all 5 star ratings are given to their installation NOT their service if things go wrong. The 1 star ratings are for problems after installation. Within 3 years the inverter has failed 3 times. This time they wanted £250 to do a diagnostic on the system. When I asked for a copy of the warranty that states call out fees will apply they didn't reply to my email. A technician was booked for last Tuesday and despite me ringing that same afternoon and being told he was still coming he didn't turn up and only responded lunchtime the next day after I emailed them. A number of times when I rang and was told 'someone would get back to you' they didn't. Some of the emails I sent they didn't respond to. The last straw is when they said they would replace the inverter as a 'favour' if it was faulty. Shouldn't they be doing that anyway under warranty? In the same email they also said they had the right to charge a fee if other work or parts were needed. Shouldn't this be covered by the warranty? Think twice about this company otherwise you'll risk blowing £12,000 like I did. Having Stage 3 Cancer and a disabled wife the last two weeks have been a nightmare and taken a toll on my health.SO AGAIN THINK TWICE ABOUT USING THIS COMPANY. If you start to get problems with them record EVERYTHING! like I did.

I used this company to install 14 solar panels, a 12kW battery, and a heat pump, all worth £14,000. Initially, my experience was very positive, and the team seemed professional and responsive. However, everything changed after I made the full payment and the installation was completed.

I had a heat pump service scheduled for June 2025. I was promised a service record by email, but despite numerous calls and emails, I did not receive it until April 2026—almost a year later.

Additionally, I was told I had a 5-year workmanship warranty and a 3-year product warranty. Yet, when my EV charger stopped working, I was told I had to pay £180 for a home visit, despite my warranty still being valid.

The after-sales support from this company is extremely poor. Based on my experience, I would not recommend them. I will be looking for alternative companies in the future.

Good luck if you choose to go with them.

So glad I chose Renergy, from start to finish the process was done professionally, if I ever decide to add to my system or look at other things like heat pump, I won't be looking anywhere else.

I have recently had my solar and battery storage system fitted by renergy solutions and could not be more impressed with how it has all gone from the very first phone call to the completion of the job.if anybody’s looking for a reliable and professional company to install there solar I would definitely recommend these guys.

Top Notch Install

Professional, knowledgable and there with me every step of the way. Could not recommend Renergy enough!

Very pleased with our installation of solar panels and batteries. Work carried out on schedule by polite and friendly staff. Would happily recommend to anyone looking to save money on their electricity bills

3 Parker Close
The electrician guys turned up at around 09:15 as they had to make the commute over from Leicester. The roofing team turned up at midday to install the panels. They had a job elsewhere first. All was finished around 16:30.
Thoroughly impressed with their work and the tidiness of the install, Thank you Renergy solutions.

I recently had solar panels installed by Renergysolutions and I couldn't be happier with the experience. From the very beginning, their team showcased a high level of professionalism and expertise.

During the initial consultation, they were incredibly knowledgeable and offered valuable advice without any pressure or hard selling, which I really appreciated. They took the time to answer all my questions and address my concerns, making the entire process feel transparent and reassuring.

Once we agreed on the right package, the installation was efficiently organised. The contractors who came to my property were diligent and hard-working, consistently going the extra mile. I was particularly impressed with their attention to detail, as they not only completed the installation but also cleaned up thoroughly afterward.

Overall, I highly recommend Renergysolutions. Their commitment to excellent service and professionalism truly sets them apart as a local Leicester business making a positive impact in the community. Thank you for a fantastic experience!

I had a very positive experience with Renergy Solutions from start to finish. My initial call with Prashant was excellent, he took the time to understand my requirements and clearly explained the options without any pressure.

I did get a few other quotes, but Renergy Solutions felt the most straightforward and easy to deal with. Their reviews were reassuring, and I’d also seen some coverage of their work with Leicester Council, which helped reinforce my decision.

The installation was smooth, well organised, and completed to a high standard. Everything was explained clearly throughout, and the post installation support has been very good.

Overall, I received a solid end to end service, I am going to get quotes for my parents home next and I would definitely recommend this company to others.

Excellent company, great advice, super products, good value and very professional. Special thanks to Prashant.

Really pleased with the service. The team installed the solar panels, battery system, and EV charger efficiently and professionally. Everything works perfectly and communication was excellent.

Great service and quick response to all queries. They came across as a professional and competent organisation. Prashant was exceptional in his expertise and knowledge. I would highly recommend. Renergy Solutions

I'm really happy I chose to use Renergy. I had about 5 quotes from different companies and the visit from John made Renergy stand out from the rest. They were very competitive and fair with their pricing. When you receive a quote there is no pushy sales or deadlines and you communicate with one person on a mobile phone which makes the whole experience really easy. John was really accommodating in making changes to my system spec and quote while I was exploring options. Once I had decided and paid a deposit the install was arranged at a time which suited me. Again, communication and planning was excellent so thanks Erin. On the day of the install they turn up with plenty of labour and work really quickly. I think the panels were up within 2 hours of arrival, and it was raining! All the engineers and roofers were really courteous and respectful of my home and the neighbours too and everything was done to a high standard. I opted for 13 panels over 3 roof sides, a SIGENSTORE 9kWh battery and a gateway system. I was set up on the app, shown how to use everything and the guys were more than happy to answer the questions I had on the day. Overall I can't recommend Renergy highly enough.

I had solar panels installed approx a year ago and recently noticed that the pigeon proof netting (a simple but effective addition by the way). Whoever fitted the neighbours panels don't fit it and they have more pigeons nesting under their panels than I can count).
I digress. I send a WhatsApp message with a phot of the issue on Monday got a response asking about access within 30 minutes, had to guys arrive on Wednesday the same week who fixed the problem with a smile and politeness. From my first enquiry about solar panels, the office, sales and service staff have been professional, responsive and delivered excellence. I would recommend them to anyone

Really pleased we went with Renergy for our solar install. Design was great and the installation team worked really hard installing a challenging cable run in horrific weather conditions.

David, the surveyor, was thorough and suggested putting the equipment in a more challenging install location but it meant it was far more secure, this was something other companies didn’t want to do, presumably because it costs them more!

Overall I’m really pleased with the works and we will use Renergy again for future eco upgrades.

Throughly professional from start to finish, David and Kayleigh both offering advice and support throughout the Initial consultation and after installation.

Work force arrived when they said, no mess and a very happy customer.
Highly recommend them to anyone

Renergy recently completed the installation of a 21 AICO panel system with a Sigenstor Inverter and Gateway at my property, and I could not be more impressed with the quality of their service.

From the outset, the team were open, transparent, and highly professional throughout the survey and planning process. Communication was excellent, with prompt responses to all queries and clear guidance at every stage.

On installation day, the team demonstrated outstanding expertise and attention to detail. The project was more complex than a standard install, yet they carried it out seamlessly, ensuring the finish was clean, precise, and visually appealing. The scaffold team and installation engineers all worked with care to minimise disruption.

Special recognition goes to Jake and Elle, whose dedication and commitment to high standards were evident throughout. Jake in particular ensured every detail was managed to the highest level.

I have no hesitation in recommending Renergy for solar and battery installations. Their professionalism, workmanship, and customer care set them apart, and I would gladly share my positive experience with others.

I purchased solar panels from Renergy Solutions a few years ago, and I'm still impressed. The installation process was smooth and professional, and the panels have performed flawlessly ever since, significantly reducing my electricity bills. Their customer service has also been top-notch whenever I've had a question. I highly recommend them for solar solutions and excellent long-term support.

Genuine, trustworthy and reliable company. Everything was explained clearly in simple terms. Installation was swift. Highly recommend. These guys know what they are talking about when it comes to renewable energy!

If it’s Quality of work with a Service second to none then these are your people, That is all.